Absolutely no complaints with the service I got from Natasha from their Blaby office. She was prompt and polite and were they still local to me I would be using them again. At no point did I feel obligated to chase for details. When there were difficulties communication was clear and prompt and all was resolved without drama. My transaction (a typical freehold purchase, I would say) completed in less than 5 months and I don't think that was unreasonable. Really good, a Natasha is a credit to the firm.
They were very helpful , considerate and took time to explain things I was not sure about.
After 45 years in the same house we decided to move. Everyone we ever dealt with previously were, like ourselves, “retired”. Having enquired, Laurie was recommended. We found her to be warm and friendly, patient and reassuring. We asked endless questions and she had time for every one of them. We got close to a sale and then disaster, the sale was off. Laurie was very understanding and when a new buyer appeared the paperwork was prepared again. Our new purchase was not straight forward, with endless details of a lease and an amalgamation of two properties but finally everything came together and we moved. We could not have wished for a better solicitor, ld happily recommend her to anyone starting out on the nightmare of moving house.
We recently completed the purchase of our first home, and we truly cannot thank Karisma enough for her outstanding support throughout the process. From start to finish, she was calm, professional, and incredibly helpful – even when things became complicated or stressful, she always took the time to explain everything clearly and kept us fully informed. Her communication was prompt and reassuring, and it genuinely felt like she had our best interests at heart. Buying a home can be overwhelming, but Karisma made it feel manageable and guided us through every step with patience and expertise. We’re so grateful for everything she did to help us – we couldn’t have asked for better. Thank you, Karisma – you’ve been amazing!
Jess and the whole team were great, I was able to contact jess on a direct number and if she was unable to take my call which only happened a couple of time if that, she rang me back immediately. Could not fault them at all. Best solicitors we have dealt with by far.
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