Matter Type:
Collective Actions
Jason
Collected on:
VW refund
When vw admit scalded, slater and Gordon did say we would get £14k, but ended up with £2k bit of a differences,
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0161 676 2727
Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.
Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)
Slater And Gordon Uk Limited
have 10 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Slater And Gordon Uk Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Collective Actions
Jason
Collected on:
When vw admit scalded, slater and Gordon did say we would get £14k, but ended up with £2k bit of a differences,
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Jonathan
Collected on:
I cannot thank or recommend the solicitors at Slater and Gordon enough. Throughout the long period of the claim, the company has been professional, supportive, communicative and thorough. I have been well informed about progress all along too. The case was time consuming, challenging and complicated, but Slater and Gordon rightly persevered to bring the correct outcome. Thank you all very much.
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Robert
Collected on:
S&G handled my claim against VW with great professionalism and kept me updated with minimal information but with just enough to make me well informed.
Thank you S&G
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Gregg
Collected on:
Absolutely fantastic get me informed all the way through the issue I'm came out with a fantastic result thank you very much.
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Matter Type:
Collective Actions
Amanda
Collected on:
I was kept informed at every step of the process .
Satisfied with final compensation .
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Matter Type:
Collective Actions
chris
Collected on:
Kept informed as events happened. Very satisfied with their services.
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Matter Type:
Car Accident
alexandru
Collected on:
This review is for a different branch.
after I was involved in a car crash in December 2020 I decided to apply for a claim with SLATER AND GORDON LAWYERS Laura Frizzel from their office worked hard for the last year and a half to help me with this claim looking very closely to have medical visits and reports to help me with the claim.
she was focused and very professional regarding the task she had and after a few months now we come to an end with my claim I can say I am very happy with all she managed to get for me from the insurance company.
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Matter Type:
Clinical Negligence
Michelle
Collected on:
This review is for a different branch.
Stephanie Sanders dealt with my case from the outset. Throughout my dealings with Steph she has been friendly, efficient and knowledgeable. I received very clear and regular updates. Steph was very personable and was easily contactable any very proactive
Very happy with the service and outcome
Highly recommended
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Matter Type:
Car Accident
vedrana
Collected on:
This review is for a different branch.
In the sea of issues, chasing them to book an exam with a medical expert lasted over a year and a half. Report was done without an expert having most of my medical records relevant for the case, my lawyer wasn't bothered with it. I was the one investigating it. My case handler didn't 'understand' Court Proceedings had to be filled on the 3 yr anniversary of the case. Another major drawback when being served offer Part 36, my case handler tried to mislead me on the date when offer was served. My case handler tried to make it like the date is not important. Company has not done anything to work in my best interest from the start till the end.
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Matter Type:
Divorce
Laura
Collected on:
This review is for a different branch.
If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given.
I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.
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jill
Collected on:
A first for me, this type of action, An excellent outcome and informative and professional process
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KAY
Collected on:
I was very happy with my experience using Slater and Gordon. I filled in the paperwork at the beginning, which took some time, but after that my input was minimal and Slater and Gordon did all the hard work for me, communicating effectively along the way.
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Matter Type:
Personal Injury Law
Michael
Collected on:
This was the first time I joined a "legal class action". Slater & Gordon were first class throughout, with regular updates on progress and procedures, from initially taking over the case to its successful conclusion. Thank you, best regards, mt.
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Matter Type:
Personal Injury Law
Lisa
Collected on:
As many others have said, I am very happy with the service provided by Slater & Gordon. As part of the VW emissions claimant group, the process was very simple, and I was kept informed throughout the process. I am also very satisfied with the monetary settlement I received.
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Matter Type:
Personal Injury Law
Susan
Collected on:
Very pleased with the service we were kept informed at every stage and pleased with the outcome for our VW claim starting in 2018, Ref: SUT2330.1
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Our mission is to provide people with easier access to world-class consumer legal services. We represent clients across a range of areas, including personal injury claims, employment, clinical negligence, probate and family law. For the big matters, and the small, our range of specialist legal services and our expert teams have got you covered. We’re available on the phone, video call or by email, whatever suits you.