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How Msb Solicitors Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Msb Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Msb Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 15%
About Right 81%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Msb Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Msb Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Msb Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    561
  • Very Good

    26
  • Average

    4
  • Poor

    8
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Charlotte T

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Charlotte T

May 31, 2024

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A wonderful, and stress free purchase of our first home.

I cannot thank both Tara Cain and Clare Matson enough for all of their efforts in completing the purchase of our first home.

The communication throughout the sale from both Tara and Clare has been impeccable.

I felt as though they were both kind, knowledgable and approachable and I could ask them anything. Whenever I did have any questions they both responded immediately going above and beyond.

I felt as though I kept waiting for the “stressful” part of buying a house. However, Tara and Clare both took on all of the pressure and hard work. Me and my partner Harvey are both thrilled with the service we have received with MSB and would like to personally thank Tara and Clare.

We will definitely recommend MSB and look forward to using you in the future if the occasion arises.

Thank you again,

Kind Regards
Charlotte

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Carol

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This review has been left by a verified client who used Msb Solicitors Limited.

Carol

May 21, 2024

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Probate

Great communication, very professional, got the job done in very timely manner

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Robert Barry

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This review has been left by a verified client who used Msb Solicitors Limited.

Robert Barry

May 17, 2024

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Corporate Support and accurate advice

Associate directors resigned from the company, paid themselves a “departing bonus” and left the business in debt.

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Michael Edward

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This review has been left by a verified client who used Msb Solicitors Limited.

Michael Edward

May 16, 2024

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Will reading

Stephen was a pleasure to deal with and made everything so easy.

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Simon

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This review has been left by a verified client who used Msb Solicitors Limited.

Simon

May 14, 2024

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Employment law

Very professional and a pleasure to deal with would recommend to anyone

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steve

steve

May 13, 2024

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Section 214 TDS Advice from Phillip Coburn

I contacted Msb with regards to a tenancy deposit issue. Phillips advice given was reassuring in my case with an honest appraisal of the situation but also getting them involved was only going to cost me more money in the long run. Its nice to find a group of solicitors who actually act in someone's interest and not for financial gain. This attitude to customer relations mean i will not hesitate to use again or recommend Msb.

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doc

Matter Type:

Financial Matters

doc

May 11, 2024

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High quality Service provided on a short notice

Sam Lester and Diane Matthews provided an excellent service on a family law matter for me. They resolved the issue with a caring and friendly attitude. Good knowledge and professional service. I would highly recommend them.

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Alan

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This review has been left by a verified client who used Msb Solicitors Limited.

Alan

May 10, 2024

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Completed will

Everyone was prompt, with contact and 1st appointment, to the work carried out to the finish. Very efficient and a fast turn around. Thank you

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Simon

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Simon

May 07, 2024

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Exceptional service. Would Absolutely. recommend. First class service.

I purposely came to MSB and specifically to Nicola as I had heard such good Reviews about her and had also read some good reviews.. Nicola did not disappoint I couldn’t have asked for anything more. She has gone above and beyond she’s left no stone unturned and I would not go anywhere else. She’s very professional very passionate and very understanding. She genuinely is the best in the business and I could not have asked for anything more. She’s very honest. Very, very knowledgeable. I’ve been kept up-to-date throughout the process. Explains everything fully in it. Easy to understand way just all round first class service even down to the reception staff. Absolutely use again.

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Anonymous

May 03, 2024

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An excellent service

I was 100% happy with my experience at MSB Solicitors (Robert Lee)

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Reviews collected from

Julie

Julie

February 11, 2022

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Julie

I can positively recommend Solicitors Direct. They handled a transfer of equity for us. Jade was very helpful and approachable keeping us up to date at all times.

I like the fact I could pop in with any paperwork as they are local. It makes such a difference being able to do that.

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Dorothy

Dorothy

January 06, 2022

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Dorothy

The solictors are really good ni problem even to speak to them had a few things dealt with they are always very polite and good at what they do plus inform you

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Michael

Matter Type:

Divorce

Michael

November 10, 2021

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Michael

The team at MSB did a fantastic job of managing my divorce proceedings. They made it simple and straight forward with accurate advice throughout. Highly recommend

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Colin

Colin

October 02, 2021

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Colin

Clear information, well presented, professionally sound

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Nicola

Nicola

June 07, 2021

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Nicola

Got back right away

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Msb Solicitors Limited are accredited by

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About this branch

Description

At MSB Solicitors, we have developed a reputation for being one of the most trusted law firms in the North West, Merseyside and Liverpool. We have 14 departments that include a range of expertise such as Family law, Property law, Commercial law and Crime. We have an award-winning track record in dealing with issues such as divorce, separation and child disputes. Whatever your circumstances, if you require a solicitor for any aspect of law, we have experts who can provide you with guidance to help you. We provide exceptional services to our clients and go above and beyond to achieve the right results. We know that the legal process can be complex, which is why we always ensure that we provide our clients with the tools and knowledge they need to be able to make informed and educated decisions that are right for them. We’re committed to making the process as stress-free and straightforward as possible. Our award-winning, experienced and professional solicitors provide sector-leading services and legal advice, guiding our clients through the process, to help achieve the very best solutions for them. With a caring and understanding approach, we build long-lasting relationships based on mutual trust, respect and results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Purchase and Sale
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
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