ReviewSolicitors Integration Upgrade with LEAP Case Management System

LEAP clients can now fully automate their client review collection, reducing administrative tasks and saving time when collecting client feedback.

The setup process is free of charge and takes less than a week; your team can have their own review collection tool at your fingertips. This service will also allow users to collect reviews effortlessly from LEAP.

This new upgrade will allow you to start capturing reviews directly from LEAP and achieve a response rate average of 30%. This is boosted to over 40% if you include a telephone number, as the new LEAP integration supports SMS and Whatsapp review collection.

The service doesn’t stop there; ensuring that your emails are read and responded to is essential. Using data science, ReviewSolicitors will automatically assess the right time to email clients asking for their review. Using the integration with LEAP, clients will also receive automatic follow-ups over the next week.

5 key features within our LEAP integration include: 

 

1. Not even a click - Review collection happens automatically—no relying on fee earners to remember to ask clients to leave a review.
2. Integrated Google reviews collection - collect Google reviews from your clients and feed them into your ReviewSolicitors profile.
3. Comply with multiple accreditations and audits such as Lexcel, CQS and Legal Aid
4. Fee earners are always in control - Not appropriate to send feedback to a client? Simply click a button to disable asking for a review.
5. Two-way integration. All reviews left by clients are delivered back into LEAP, helping you create a full-circle review culture when it comes to the internal sharing of client feedback.

Security has always been a priority for ReviewSolicitors. Our integration with LEAP is fully encrypted, meaning we won’t see any client data passed between the two systems.

“By automating a process within LEAP, our team is able to save time and deliver a higher-quality level of service. The LEAP integration seamlessly links all of the information we need from clients in one place, without the need to login to a 3rd party platform.”

Amy Church, Lucas & Wyllys Solicitors - Managing Partner

With more and more consumers turning to online reviews for information on legal services, it's essential to ensure that your law firm is collecting as many positive reviews as possible. Thanks to this new integration, it's easier than ever to do just that. 

ReviewSolicitors is a leading provider of online review services in England and Wales. They offer various services that help law firms capture more reviews and generate more business online. Integrating LEAP into ReviewSolicitors has a fixed cost of £25 per month. 

Our team of experts are available to help you get started today. We would love to talk. Simply give us a call at 0333 577 4417 or email service@reviewsolicitors.com