Accept an enquiry

POST/api/v2/client-assist/{id}/accept

Accepts a Client Assist enquiry. This is the same as choosing to take the enquiry on in your dashboard. Accept an enquiry before you contact the client.

What happens

Enquiry before	Enquiry after
`SUBMITTED`	Moves to `CONTACTED`.
Any other status that is not final, such as `UNABLE_TO_CONTACT` or `TEST`	Keeps its status.

In every case contactRevealed becomes true and contactRevealedAt is set. The client is not notified: contact them yourself.

Path parameters

Param	Type	Required	Description
`id`	`string`	Required	The `id` of the enquiry to accept.

Request

This endpoint takes no body.

cURL

POST /api/v2/client-assist/{id}/accept


curl --location --request POST 'https://www.reviewsolicitors.co.uk/api/v2/client-assist/{id}/accept' \
     --header 'Authorization: Bearer {access_token}'

Response

200 OK


{
  "message": "Client assist enquiry accepted"
}

To see the enquiry’s new status, call Retrieve an enquiry.

Errors

Code	Cause
400	The enquiry has already been accepted, or it is `REJECTED`, `REPORTED`, `COMPLETED` or `CLOSED`. The `message` says which.
403	Client Assist is not active for your firm.
404	No Client Assist enquiry with that `id` belongs to your firm.

Accepting twice is safe. The second call returns 400 and changes nothing.