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Reviews APIPOSTReply to a review

Reply to a review

POST/api/v2/reviews/{reviewId}/reply

Publishes your firm’s reply to a review. The reply is posted as the user whose email you send, who must belong to your firm.

Path parameters

ParamTypeRequiredDescription
reviewIdnumberRequiredThe id of the review to reply to.

Body parameters

FieldTypeRequiredDescription
textstringRequiredThe reply to publish. Cannot be empty.
emailstringRequiredThe email address of the user in your firm the reply is posted as.

Request

POST /api/v2/reviews/{reviewId}/reply
curl --location 'https://www.reviewsolicitors.co.uk/api/v2/reviews/{reviewId}/reply' \ --header 'Authorization: Bearer {access_token}' \ --header 'Content-Type: application/json' \ --data '{ "text": "Thank you for taking the time to leave a review.", "email": "partner@yourfirm.co.uk" }'

Response

A successful reply returns 200 with an empty body. The reply then appears on the review as response, responseBy and responseDate. See the review object.

A review has one reply. Replying again replaces the existing reply.

If the review came from Google, your reply is also published to Google.

Errors

CodeCause
400text is empty, or email is missing.
403No user with that email exists in your firm.
404No published review with that reviewId belongs to your firm, or the review was imported from Trustpilot.
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