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Fidler & Pepper

01623 45 11 11
1.0/5
1 Client Review Leave a review

Fidler & Pepper Lawyers was established way back in 1888 and whilst that’s a long time ago, our commitment to delivering an outstanding customer service remains exactly the same. We believe that being a great place to work goes hand in hand with delivering a great customer service, so we work hard to make our employees just as happy as our clients. Read more...

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Fidler & Pepper
Fidler & Pepper

Accreditations

accreditation

Other locations

Other locations

Fidler & Pepper
have 1 other location

30-32 Regent Street
Nottinghamshire
NG18 1SS

30-32 Regent Street
Nottinghamshire
NG18 1SS

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How Fidler & Pepper Compares

Value for money

!

Limited data.

:- (
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fidler & Pepper on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fidler & Pepper. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fidler & Pepper and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fidler & Pepper performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

!

Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fidler & Pepper and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fidler & Pepper compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fidler & Pepper offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Review

1.0/5

Reviews summary

  • Excellent

    0

  • Very Good

    0

  • Average

    0

  • Poor

    0

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
David

David

January 26, 2024

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Collected on:

AWful

This review is for a different branch.

I hired Fidler to sell my house, after using them for the purchase 12 years ago. A lot has changed. In 2011 the service was cheap but reasonable for the price. My experience in 2024 was horrendous. Unnecessary delays, poor communication, 40% increase in my fee compared to the estimate, and overall a complete lack of any client service philosophy - this culminated with a response from the 'CEO' about my complaint that “I do not deal with complaints”.

I would have happily paid twice the fee for a competent firm with better, quicker service. I will never use Fidler again and strongly discourage anyone attracted by a low fee quote.

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Fidler & Pepper are accredited by

accreditation

About this branch

Description

Our staff are professional, experienced and friendly. You will work with specialist legal advisors who will be your contact throughout your case. They will keep you up to date and help you through every step of the process.

Regulated by

Council for Licensed Conveyancers

Legal services

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