We were quoted a price for having a standard "Advice as a Guarantor" service. The process to set up an appointment was painful and took way too long. Attendance on the day had to be switched to in person causing me additional cost and when they sent the bill they claimed a cost for every email sent to set up the meeting that they so incompetently arranged. They also levied other charges without warning me that they were going to do so.

I disputed the invoice in writing and did not receive a reply despite several attempts to get a response. I did pay but I will never use or recommend this solicitor to anyone. We should have read the other reviews first.