We were selling my mother's house and the team were always responsive and helpful. When we had queries they patiently explained things. Having a team of people at the other end was great as there was always someone available to respond.

HCB Solicitors were a nightmare to deal with! I appointed them for conveyancing services in 2020. I was assigned Geraint as my solicitor. Communication with Geraint is non-existent and I dealt mainly with his assistants. If you email Geraint or his assistants you will not get a response for a number of days and if you call them you will almost always get through to their voicemail or be told they are in a meeting. Additionally, when we finally made it to completion, one assistant incorrectly placed a bullet point and almost paid my Estate Agent around £50K! They are the type of solicitors who are extremely helpful when you are asking for a quote but then once you have paid the deposit you are no longer a priority and are one of maybe a hundred clients. I don't usually have strong opinions on companies but I would strongly advise against using HCB for conveyancing.

HCB Solicitors Cardiff were a nightmare to deal with! I appointed them for conveyancing services in 2020. I was assigned Geraint as my solicitor. Communication with Geraint is non-existent and I dealt mainly with his assistants. If you email Geraint or his assistants you will not get a response for a number of days and if you call them you will almost always get through to their voicemail or be told they are in a meeting. Additionally, when we finally made it to completion, one assistant incorrectly placed a bullet point and almost paid my Estate Agent around £50K! They are the type of solicitors who are extremely helpful when you are asking for a quote but then once you have paid the deposit you are no longer a priority and are one of maybe a hundred clients. I don't usually have strong opinions on companies but I would strongly advise against using HCB for conveyancing.