I dealth with a director at the Ripley office of this firm, all can say is that he monetised me greif. He took on my file, as I needed someone to represent me as an executor of my late Mum's will.
Then, after reading the file, he told me to find another lawyer as this is not his speciality. Then he threw another £900 bill on top of the retainer he had already charged me.
This would mean he must be illiterate, as that allowed 6 hours for his work to read my file, which would only take a literate person 1 hour tops.