Probably lost us our house we were purchasing!

Absolutely appalling ‘company’, our mortgage advisor picked Chadwick Lawrence as they were cheap to save us money, and goes to show, you get what you pay for. Unhelpful, rude staff who speak down to you like they’re superior (when you actually manage to track them down that is!)

My partner had a deposit for our house we wished to purchase from a previous property he owned abroad and they treated him like they believed he was a criminal. He bent over backwards trying to prove to them everything was above board, sending them endless documents proving where the deposit had come from (legal documents with The Hague Convention stamp to prove it was authentic and legit) and still they were not satisfied. When he emailed further explaining the deposit money and expressing his unhappiness at being treated with suspicion YET STILL offering to send more documents to prove it was legit, they emailed us saying they were closing our account and refunding our money.

Terrible treatment, CL need to learn to treat people like humans. We were simply trying to buy a home and they’ve made us feel degraded, insulted and like we were under investigation for no reason. Waste of time. There’s a reason for all of their shocking reviews online, they don’t deserve to be practicing!