Extremely poor service. Put my faith in them for my divorce and child matters and it soon became apparent that they didn’t want to deal with anything and would rather, as I heard so many times “leave it for the bundle”. When it was time for the bundles, I was asked to submit (and charged for the pleasure) the documentation again. So many things were missed along the way due to the high turnover of staff. They put my children at high risk on one occasion despite me alerting them and providing evidence. When I confronted them I was told “well, it’s too late now”. Really not good enough I’m afraid. Would it have been too late if something awful would have happened?! Luckily I’m no longer with Palmers as I was offered my forth solicitor in a year due to people leaving. My case has not been dealt with in a professional and caring way in the slightest and I will be contacting the ombudsman. Very good at making promises and preying on the vulnerable, not very good at actually getting things done. Do yourself a favour and avoid at all costs.