Family Solicitor at Pepperells Ltd

Charlotte Tweed

Family Solicitor

Charlotte Tweed is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you in the areas of Family Law working as a Family Trainee Solicitor

17-23 W Parade, LN1 1NW

Licensed for 1 years

Practice Areas

Family Law

4.8/5 16 Client Reviews 16
  • Family Law 100%
16 Client Reviews

4.8/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    15
  • Very Good
    0
  • Average
    0
  • Poor
    1
  • Awful
    0

Review sources

Anonymous
Click to rate
Cristina
Verified Cristina Added 2 weeks ago Report to admin
Collected whilst working at Pepperells Ltd
April 11, 2024 20240411141356

Excellent service from a friendly and compassionate professional

5

Charlotte had been absolute brilliant in dealing with my legal matters which have been very complicated. Her service was professional and friendly and she explained everything fully to me in perfect detail. She kept me updated every step of the way and her responses have been prompt and efficient. Thank you so much!

Solicitor named in this review: Charlotte Tweed

Was this review helpful? Yes

Adrianne
Verified Adrianne Added 1 month ago Report to admin
Collected whilst working at Pepperells Ltd
March 26, 2024 20240326155614

I’m not sure what I was paying for

2

I’m not sure what service I paid for. Advice given for me to do the work? I’ve never used a solicitor before and believed I needed one to get divorced. I was certain from the beginning that my case was a difficult one but was given lots of reassurance that Charlotte could help. I wanted to walk away from my marriage with nothing as I worried about my mental health with continuing but again convinced that I should not do this. When my case continued to be difficult and money was running out it would be weeks before I heard anything from Charlotte and when I did we talked about things that had already happened and spent all the time recapping? and I was billed for these conversations. I wanted to move forward. Promised she would process things but never did then she left it so long she would “catch up” on old news.
Incorrect paperwork shared with me from BG solicitors.
Last straw for me was when I had been given incorrect information to appeal to the court. All the forms I filled out with Charlottes advice was wrong and the courts dismissed them. Because of this my appeal was lost and my divorce was granted. I walked away with nothing. If I’d just walked away months earlier I’d at least be 1k richer. Total cost was approx 3k! Still not sure what she did for me.
I didn’t want to write this review but Pepperells kept texting and emailing FINAL REMINDERS for me to give feedback.
This is not a slight on you Charlotte.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 27 March, 2024

We are sorry you feel disappointed with the outcome of you matter, however we thank you for taking the time to give us your feedback Adrianne and also speaking with myself earlier.

Was this review helpful? Yes

Louise
Verified Louise Added 1 month ago Report to admin
Collected whilst working at Pepperells Ltd
March 26, 2024 20240326093710

Advice appointment

5

Charlotte was very friendly and knowledgeable.

She advised my next steps and made it clear and helpful throughout.

Charlotte also sent the follow up letter within 24 hours which was brilliant

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 26 March, 2024

Thank you for leaving us such a positive review. Its great to hear that Charlotte was helpful and made everything clear. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Derek
Verified Derek Added 1 month ago Report to admin
Collected whilst working at Pepperells Ltd
March 20, 2024 20240320042618

`great clear advice

5

A friendly meeting with good advice form a true professional...

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 20 March, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 months ago Report to admin
Collected whilst working at Pepperells Ltd
February 22, 2024 20240222152121

Very helpful dealing with my case

5

I appreciate all her help on dealing with my divorce case during the hardest time of my life. She was there when I need help.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 04 March, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Glen
Verified Glen Added 2 months ago Report to admin
Collected whilst working at Pepperells Ltd
February 22, 2024 20240222143114

Divorce

5

Very good kept me informed on everything and very friendly

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 22 February, 2024

Thankyou for your review. We really value this feedback and will ensure it is passed onto Charlotte and the team. We are happy to hear that Charlotte was friendly and kept you informed throughout your matter. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Gemma
Verified Gemma Added 2 months ago Report to admin
Collected whilst working at Pepperells Ltd
February 08, 2024 20240208164635

Separation & Finance

5

Excellent - Charlotte was the perfect balance of professional and kind.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 08 February, 2024

Thankyou for taking the time to leave us such a positive review. We really value these comments and will ensure they are passed onto Charlotte and the team. We are so pleased to hear that Charlotte dealt with you matter in a kind and professional way. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
January 23, 2024 20240123104123

Divorce proceedings

5

An excellent service was provided by Miss Tweed who sat down with me and fully explained how everything works and what to expect as proceedings progress. It was a lot of information to take in but Miss Tweed promptly followed up our face to face meeting with a very detailed email with all the information in soft copy form for me to go through in my own time but should I need anything explaining again I could contact her by either telephone or email at anytime. Very welcoming & informative service provided and I would recommend the service to others.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 23 January, 2024

Thankyou for your positive review. We are so pleased to hear that the service you received from Charlotte was welcoming and informative. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Clare
Verified Clare Added 4 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 28, 2023 20231228193001

Excellent service from Charlotte

5

Charlotte dealt with us very professionally and was very clear as to what was happening with my divorce. She worked very hard to collect all information required.
I just felt let down by the judge at the court who did not seem to appreciate all the work her and Lara had done, he appeared to want a quick solution, and did not give Charlotte the chance to fight our case to enable her to get the result I had hoped for.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 02 January, 2024

Thank you Clare for your feedback, we really appreciate this. I am sorry you did not received the result you wanted but its great to hear you was happy with the service you have received from both Charlotte and Lara. We look forward to working with you again in the future should you need us.

Was this review helpful? Yes

Andrew
Verified Andrew Added 4 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 14, 2023 20231214153817

Advice

5

I paid for advice regarding a marital issue & received good advice which helped me reach a decision.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 14 December, 2023

Thankyou for your review. We are pleased to hear that the advice you received helped you reach a decision. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Reviews collected on

Thomas
Thomas Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
January 23, 2024
Collected on
20240123194416

Thomas

5

Pepperells have advised me for both personal and business matters for a number of years and are always very helpful.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 24 January, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Helen
Helen Added 8 months ago Report to admin
Collected whilst working at Pepperells Ltd
August 14, 2023
Collected on
20230814173722

Helen

5

Pepperells have been amazing. If I'm stupid enough ever to get married again and need another divorce which ends up in Court, I'll be asking for Charlotte Tweed. All staff were polite and friendly every time I visited. Very professional indeed and absolutely no beating around the bush/time wasting.

Solicitor named in this review: Charlotte Tweed

A representative from Pepperells Ltd responded to this review on 16 August, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Charlotte Tweed

Charlotte Tweed is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you in the areas of Family Law working as a Family Trainee Solicitor

Languages Spoken: English

Contact Charlotte Tweed

Address

Pepperells Ltd

17-23 W Parade

LN1 1NW



Phone 01522717410

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Family Trainee Solicitor

Pepperells Ltd

?-present