We look after the legal side of residential property sales, purchases and remortgage. What we don’t do, is bamboozle you with legal jargon and a confusing process. Rather we explain what we do, how we do it ensuring you are kept up to date at all times.
We are based in Maidenhead but provide services to customers and clients nationwide. We are available for personal meetings with our local clients and available on the phone for our clients who are based elsewhere in the country.
We have developed a bespoke customer and partner portal that is easy to use, keeps you informed, updated and ultimately reassured that your matter is progressing.
All of the GPL team undergo training in each department so we all have a good understanding of the entire customer journey. We have an appreciation of the work each one of us undertakes and the impact our work has on our colleagues and ultimately our customers.
Our Commitment
We believe we have the best people running the best process. Continual improvement is what we strive for, in both our process and system development and in the way we develop and train our people. We learn from the feedback we receive from our customers and your broker or agent in order to be the best at what we do.
By putting the customers experience at the heart of all our business decisions, we are continually improving everything we do to deliver a cost effective, straight forward and transparent service. The GPL team are well trained, engaged with our mission and above all will speak to you in a language that you will understand.
We are structured and process driven but agile and flexible in our approach so are able to adapt to customer needs and expectations.
