Matter Type:
Franchising
Lisa
Collected on:
Answered all my concerns about a franchise
Their knowledge of franchise law was really great and they were able to answer all my questions.
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01792 439000
We undertake a broad range of legal work serving both individuals and commercial clients. Our mantra is “clear thinking” and our focus is client satisfaction. Clear Thinking. It is what you expect from a law firm and that is what we offer. Hutchinson Thomas Solicitors has a reputation for providing its clients with the highest quality legal representation in its various specialist fields. We do this by understanding our clients’ needs and consistently exceeding their expectations. Read more...
Hutchinson Thomas
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hutchinson Thomas on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hutchinson Thomas. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hutchinson Thomas and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hutchinson Thomas performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hutchinson Thomas and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hutchinson Thomas compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hutchinson Thomas offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Franchising
Lisa
Collected on:
Their knowledge of franchise law was really great and they were able to answer all my questions.
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Verified review
This review has been left by a verified client who used Hutchinson Thomas.
Matter Type:
Franchising
Tash
Collected on:
Thorough and timely, knowledgeable and really easy to work with. Updated on every step and very reasonable service. Really pleased with finalised contract.
Thanks again!
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Verified review
This review has been left by a verified client who used Hutchinson Thomas.
Matter Type:
Franchising
Leah
Collected on:
Highly recommend Hutchinson Thomas - Darren was very helpful throughout the entire process of purchasing our business, communication and response time could not have been better (and to add, Darren explained everything to us in way we would fully understand). Very knowledgable and would use Hutchinson Thomas again and again.
Thank you from Little Kickers NW London
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Matter Type:
Employment Law
Steven
Collected on:
I was after some high level guidance on a particular topic to see if I had a case to raise an objection and seek further more detailed legal advice. Simon was quick and clear in his response to help steer me on if I could do anything next. It was much appreciated.
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Anonymous
Collected on:
All staff members that we encountered in person/by phone have been very friendly, helpful, informative & professional. Always completed all works as promised, with no unnecassary delays.
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Anonymous
Collected on:
Extremely pleasant and have complete confidence.
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Anonymous
Collected on:
Very helpful and explained procedure thoroughly.
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Anonymous
Collected on:
Thank you.
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Anonymous
Collected on:
All staff very helpful
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Anonymous
Collected on:
Offered coffee each time I visited.
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Mr
Collected on:
Thanks Jacqui for your services..she
Helped me from A to Z ...as I was a first time buyer with many questions she replied me in seconds...thanks Jacqui from Hammad
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David
Collected on:
Friendly receptionist, as is the solicitor's good advice and easy parking outside.
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Susie
Collected on:
I didn’t get further with these guys than two initial conversations because I had a very conflicting chat with different solicitors in their property department. The first time I called I had a professional and pleasant conversation where they acknowledged the timeframe to completion that I have, explained to me what was out of their control, but that they would do what they could to aim for that date.
I deliberately called before instructing them to ensure they were ok with the date I had in mind before progressing.
The second time was the complete opposite - they seemed extremely stressed, overwhelmed, and as if they didn’t even have the time to take my three minute call, let alone the capacity for my case. Not a great first impression.
For transparency, I was discussing with them a tight deadline for completion, and was understanding and respective when they obviously said to me it’s somewhat out of their control due to searches/the speed of the sellers solicitor. But I felt from the way they were talking they didn’t really want my business nor to even discuss with me a more reasonable timeline. I was fully accepting of a longer period needed than the initial date given.
By the time of the second call I had instructed them as the first call I had a good feeling. Perhaps they need to align how they approach these conversations as team - the second call was enough to completely put me off.
2/5 because I want to acknowledge my frustrations, they delayed me by two days because of the confusion they caused me. However, obviously I didn’t end up using them due to this conflicting and dismissive first impression. Perhaps if I’d gone further I’d have seen their more capable side. Hopefully they can avoid this in the future.
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NC30
Collected on:
I required the services of 3 teams to help with separate issues and had each of them dealt with in a very timely and professional manner. Many thanks - especially to Robert, Melanie, Beth and all the support staff. More than happy to recommend.
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Matt
Collected on:
Absolutely outstanding solicitors, handled buying our first house and were a pleasure to deal with whilst taking care of everything. Special thanks to Melanie and Amy for continually going the extra mile, we have them to thank for where we are now and will go to them in the event of needing future representation. Thank you Hutchinson Thomas!
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Donella Bowen-Lye
Collected on:
This firm caused us a lot of angst, not replying to emails was the least of it, the matter in case without going in to details was long and drawn out (years) . When we finally went to the legal ombudsman it was settled in a week! Wish we had gone sooner! Totally unprofessional!
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Gulam Hossain
Collected on:
I found good professional service from them at my convincing matter.
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Rebecca Smith
Collected on:
Very very slow service, very poor indeed.
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Paul Farley
Collected on:
Paul Farley does not recommend Hutchinson Thomas.
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Tracey Lennon
Collected on:
Excelent firm. Highly recomend them.
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