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Property Legal (manchester) Limited

03300244536

Also known as :

  • PLS Solicitors
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Property Legal (manchester) Limited

How Property Legal (manchester) Limited Compares

Value for money

This firm - 61%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Property Legal (manchester) Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Property Legal (manchester) Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 52%
About Right 47%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 48%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Property Legal (manchester) Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Property Legal (manchester) Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 48%
No 52%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 48%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Property Legal (manchester) Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Property Legal (manchester) Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 48%
No 52%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Property Legal (manchester) Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

3.0/5

Reviews summary

  • Excellent

    12
  • Very Good

    0
  • Average

    0
  • Poor

    1
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
andrea

andrea

March 26, 2024

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Collected on:

Charged 2.5 times the estimated fee for a very poor service

Given mandate early December for remortgage to be completed by end of January, but in early March things were still pending while I was paying loads of interests. Most of my calls and email were ignored. Final bill was 2.5 times of what was estimated, even if they had a clear understanding of what they had to do from very beginning. Highly unprofessional. To avoid at any rate

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Vanessa

Matter Type:

Purchase and Sale

Vanessa

January 18, 2024

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Disappointed

Whilst the case worker was lovely at the end and she did her utmost with the exchange process and completion, I felt she was over worked which led to major items being missed such as a Lease Extension on the shared ownership property I was selling.
First, the account for my sale was closed by their own doing and it was only after my state agent raised it months later which further delayed the process in which my case worker had to play catch up.
I am also finding out now that the property I bought have significant flood risk and I was not made aware nor advised to have a structural survey done.
I am disappointed with the whole experience esp. when you pay so much for their services you expect them to be thorough and advice you throughout this stressful process.


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Zak

Matter Type:

Residential Conveyancing

Zak

September 25, 2023

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Collected on:

Poor Service

Poor service from start to finish.

Would not recommend PLS. We used them as our estate agent recommended them and suggested their clients are normally prioritized.
To start, we did not hear from PLS for a few days after our agent instructed them on our behalf, we had to chase and they eventually contacted us saying we "fell through the net", how does one fall through the net?

Throughout the whole process the communication has been awful, we only receive information when we ask for it and even then we only receive short replies with very little information, I contacted our case worker to try and improve the communication as we were first time buyers and a little guidance would have helped but nothing improved from PLS.
I twice asked to speak with a supervisor/manager and was twice told I would be contacted and I'm still waiting for that call.

The tracker is a good idea but it didn't get updated unless I asked why it hadn't, so what's the point in having a tracker if it isn't used by your case workers.

During the whole process I felt like I was an inconvenience to our case worker and like she had better things to do than help me, I was made to feel like our case was the least important.

In one case we were waiting for a document dated 29/6 and only after chasing we received it 25/7.

PLS made our whole process more stressful, more difficult and longer than it should have been, we were first time buyers buying a chain free property and it should not have taken as long as it did.

Would never use again and would never recommend!!

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adijat

Matter Type:

Residential Conveyancing

adijat

September 18, 2023

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Collected on:

Charing additional fees

I am very dissatisfied with the service I have received from PLS Solicitors and to address a significant issue regarding unexpected additional fees that have been added to my account without prior discussion or consent.

I initially engaged PLS Solicitors with the expectation of a professional and transparent legal service for my matter, and I was provided with an initial quote of £1,600 for the services required. However, my experience has been far from satisfactory, and I am currently facing an invoice for £2,800, which includes an additional £1,200 in fees that were never discussed or agreed upon.

The lack of transparency regarding these additional charges is deeply concerning

Furthermore, throughout the course of my engagement with your firm, I have encountered numerous issues with the quality and timeliness of the legal services provided. These issues have led to delays and a lack of progress in my matter, which is both frustrating and unacceptable.

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ITx

ITx

June 20, 2023

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Collected on:

First time house buyer

I just bought my first house with the help of pls solicitors Jordan and Richard was great help they always replied back to my emails quickly as I didn’t know much because it was my first time buying a house everything was quick and smooth they answered all my questions nd helped me through all the process of filling forms :)

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Chelsey

Chelsey

June 13, 2023

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Awful experience buying my first home!

All I can say is - avoid, avoid, avoid! I am currently in the final stages of buying my first home and PLS have made this process a nightmare. Firstly they are absolutely impossible to get hold of, every time I called it would go to answering machine and if I email they take up to a week to respond. The bills they send are so confusing (especially for a first time buyer who is new to this process) and unfortunately the staff aren’t very helpful when you ask them to explain. The final bill I received from them had completely different figures to the contract that I signed, so I was lumped with unexpectedly high bills and confusion on my monthly payments. Finally, when trying to get this query resolved with them I was continuously told they would call me back with an update and they did not follow through with their promises, making the excuse “there is no update, so no need to call” - with the amount of money spent, I would expect at least a courtesy call. Despite me having only 2 days until completion on my property they did not see it as a matter of urgency to get this resolved, incredibly disappointing. Overall terrible experience and in hind sight I wish I had taken time to look around for a better company - completely unprofessional and unreliable, save yourself the stress and avoid them!

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Winston

Winston

June 13, 2022

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Collected on:

Excellent support

As a first time buyer, the whole team is very supportive, patient and very accommodating to our queries. Buying house made easy for us.

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Lorraine

Lorraine

May 27, 2022

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Collected on:

Great customer service!

A huge thanks to Lynn at PLS Solicitors for her calm and reassuring nature and for being such a consistent source of support.

From the point of her introductory email, Lynn has been checking in on my case and ensuring that I’m clear of what’s happening; as well as outlining the next steps.
As a first time buyer, the house buying process can be quite ominous and a tad scary, so having someone like Lynn demonstrate patience and offering sound advice has been invaluable!

Thank you PLS, and thanks, especially, again to Lynn.

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Lori

Lori

May 27, 2022

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Collected on:

Great customer service!

A huge thanks to Lynn at PLS Solicitors for her calm and reassuring nature and for being such a consistent source of support.

From the point of her introductory email, Lynn has been checking in on my case and ensuring that I’m clear of what’s happening; as well as outlining the next steps.
As a first time buyer, the house buying process can be quite ominous and a tad scary, so having someone like Lynne demonstrate patience and offering sound advice has been invaluable!

Thank you PLS, and thanks, especially, again to Lynne.

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Bryan

Matter Type:

New home purchases and sales

Bryan

January 05, 2022

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Collected on:

Excellent Communication

We bought our new build home using PLS, and were extremely happy with their services.
We were abroad throughout the entire process, so initially we were concerned since our situation was not straight forward. None of that was a problem for PLS, they made arrangements to work around any problem that arose and provided nothing but solutions for us.
Anthony with the support of Siobhan and the rest of the team have been amazing.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety