The Family Law Company

I admire you and your professionalism so much, Gemma. I truly do. I admire how professional you phrase and approach every aspect of representing me.

I would like to say that Galina Labworth was absolutely outstanding during my case. This process was absolutely the lowest stage in my life, but Galina gave me the hope and confidence to fight each day for my family. Without that hope I do not think I would have had the energy to get through this ordeal. As my wife stated, this is clearly more than just a job for Galina and her team who were incredibly professional and helpful during this process, I always sensed that she had passion and drive to resolve my case in the best possible way for my family. I cannot thank her enough.

Thanks so so much for everything Rachel, you and the team are amazing and I thank you beyond words for helping me through this whole process. I am a little shell shocked but looking forward to going to bed and waking up knowing it’s finally all over. You are so wonderful and I will never ever forget you Rachel.

Since you took over my case, your communication (particularly the tone in your communication), proactivity and delivery have been nothing short of exceptional. I have nothing but praise for everything you’ve done and I honestly don’t know how to thank you and fully capture the sentiment of my appreciation in an email. I received your emails along with all supporting documentation. Pre-empting the requirement of an out of time application for the Conditional Order to be made Final was really appreciated and this was all done on my side as soon as possible. I applied for the Final Order on 24 January and became legally divorced on 1 February 2024. Without dwelling on the negative too much, before you were acting on my behalf, I had become totally disengaged with the whole process as the communication was so poor, I had no faith that closure to my marriage would ever happen. And 14 days after first hearing from you, I was able to apply for the Final Order – amazing. The weight that has lifted from my shoulders almost feels physical. Thank you so much.

Kay has represented me for over two years. My divorce has been far from easy and has taken years of negotiations and back and forth to resolve. I have been so grateful to the way Kay has treated me throughout our time together. Kay is, truly, a unique blend of caring and knowledgeable. She has the courage to have difficult conversations, whilst remaining compassionate. She can be firm in the face of argument but is persuasive in her response. Kay has walked with me through some of my darkest moments of despair, anger and frustration and has always been kind and patient. I will never forget what she has done for me and my children. Whilst Kay’s personal qualities are wonderful, she is also an incredibly organised person, who is quick to reply and makes sure that her clients feel that their cases are important to her. The myriad of forms, legalities and processes are overwhelming for a lay person. Kay has always taken the time to explain what needs to happen clearly to me without being condescending. She has always let me know what is happening and what is going to happen next. I know that Kay is starting her apprenticeship to become a solicitor. She is such a deserving candidate to have been put forward. I know she will be wonderful. I hope the Family Law Company know what an asset they have in Kay. I expect to hear wonderful things about her in the future. I just want to say a huge thank you. Your passion and dedication to protecting women and children from abuse is inspirational. You have found your calling. I will miss your humour, your humanity and your support. With your talents I know you will go far. Good luck with your next chapter, you have given me the keys to mine.

I can’t thank you enough for helping me to finalise the financial matters between my partner and myself. I feel a sense of completion and security and I will be forever grateful for your assistance and the financial assistance of legal aid in helping me to achieve this.

You are very knowledgeable and I feel like I am in the best hands and your calming nature makes me feel like it’s all done already even though it hasn’t even started yet. You’re just the person I needed.

Norman Hartnell has been the most incredible advisor, advocate and support. His calm, clear and wise approach to me and my case made what was a very stressful process so much more manageable. Each of his legal assistants throughout the duration of my case were also fantastic. Tuesday, Ria and everyone else I dealt with were all incredible. Polite, helpful, timely, kind. I honestly can say that the service and support I received from the Family Law Company, from Norman, and from the executive assistants who worked with him was absolutely brilliant. It was one of the hardest times of my life, and your firm went over and above to help me through. The company is built on being kind, clear, calm, efficient and effective. This runs throughout every contact I have had with you. Norman did far more than supported me to achieve the right outcome for my children, he taught me how to manage the necessarily ongoing relationship with my ex husband in a way that keeps me and the children emotionally safe and balanced.

I would like to specifically mention Galina Labworth. She is an absolute diamond. She made the entire 4 years 100% more bearable for us. She effortlessly explained every single step, she was there for us whenever we needed. She is so kind. Nothing felt like it was ever too much to ask. She answered every single question in a friendly yet professional manner. Nothing could have been improved. Galina is absolutely flawless.

I would like to specifically mention Norman Hartnell aka The Messiah because Norman changed mine and my children’s lives. Nothing to improve on…. It’s hard to improve on a totally amazing service!