Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Karen
Collected on:
Shared Ownership
Fantastic solicitors. We completed in 2 months.
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New Homes Law Ltd
0300 0200 009
A great business only exists if it delivers great service. This means caring and doing the best we can for our customers. Putting them at the heart of all we do is what we strive to achieve. We work hard to ensure we are clear, concise and honest, giving a service that is transparent and one you can trust – exactly what any relationship should be based on. We will be open in our dealings with all of our customers, offering transparency in all that we do. Read more...
- Address
- CM1 1BT
- 0300 0200 009
- www.nhlaw.co.uk
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Available lawyers at New Homes Law Ltd
How New Homes Law Ltd Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of New Homes Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using New Homes Law Ltd. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used New Homes Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how New Homes Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used New Homes Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how New Homes Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that New Homes Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Ioana
Collected on:
Excellent Service
Danielle has provided an excellent service and provided all documents, requirements and timelines for the whole process in a timely manner. She has been incredibly quick to reply to any queries I had on the documents explaining everything in great detail. This has helped me to be able to complete in a timely manner. Given this was my first time buying a house in the UK, I believe her help allowed me to have a seamless purchase. The rest of the team has also been incredibly helpful. Overall I had a great experience and would recommend their service.
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Julia
Collected on:
Do not work with these people
My partner and I hired the services of NHL in January 2023, to purchase a flat.
The purchase process was extremely painful: the solicitor they assigned us was extremely unprofessional, made mistakes, and delayed our process to the extreme we had to personally show up at NHL's offices to push them to make the completion happen.
Now, 18 months later, NHL has been unable to complete our lease extension. We are constantly ignored and gaslit, and we have received no meaningful response despite weekly emails and calls.
Do not work with these people.
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Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Hiran
Collected on:
Fantastic service!
Great experience with NHL, Priya and Grace were always there to answer my questions and were quick with processing my case, would highly recommend
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Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Selina
Collected on:
Brilliant service
This is our first time buyer with solicitors.
I’m worry how’s we deal with solicitors and we are Deaf. We might have to chase up with them but nope!
They are amazing and keep update on systems that we can see how’s they process are.
They keep email to make sure we process as same time we doing signed the documents to post it.
We done 5 weeks with them and got a house keys!!!
It’s so amazing isn’t!
Only slight negative is fees expensive.
Thank you Grace for keep hard working!
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Damian
Collected on:
Comprehensive service
New Homes Law helped us to get on the property ladder with minimum fuss, almost five years ago. Recently we had to reconnect because there was a communication breakdown and we were not complete in the Land Registry. Lucia G. was appointed to us and she dealt with the matter quickly, effectively and professionally, finishing our case within two weeks.
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Amy
Collected on:
Jess is a superstar!
Cannot recommend Jess enough, she is always super helpful and will go above and beyond no matter how old the matter is she is always willing to help.
She is an asset to the company!
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Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Mervin Mangupag
Collected on:
Completion
We are struggling at first because we are just first time buyers.They are Very Helpful in all the ways….
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Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Michael
Collected on:
Purchase of new apartment
I had a difficult time with the sellers of my apartment pulling out and swapping plots at short notice. New Homes Law managed to keep everything going and ensured the sale went ahead. Would recommend them.
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Verified review
This review has been left by a verified client who used New Homes Law Ltd.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Lack of communication
Lack of communication. Phone calls never answered . Had to chase everything up myself. Very disappointment . Too many ppl not knowing what was happening . Don’t recommend
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Reviews collected from
Ioana
Collected on:
Ioana
I had the pleasure of working with Danielle as a first time buyer in the UK. She has made the whole experience incredibly smooth for me, providing accurate and timely information, documents and updating me at each step of the process. Despite my numerous questions, she has provided detailed replies within a day. Very prompt to reply. Her whole team has also provided exemplary service. Would recommend!
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Daniel
Collected on:
Daniel
Completely unresponsive and as far as I'm concerned unprofessional and incompetent. I sent 5 emails over the span of 2-3 weeks, the first with my question and the rest following up every 2-3 days for a response as I heard nothing. The last one I copied in the sales and customer service emails since my 'lawyer' isn't responding. Still no response. Sorry, they did respond one time at the 2 week mark to confirm which property we were talking about, completely ignoring my questions. The whole email chain was part of the case they set up with the property name and all the details. I did respond to this anyway but still no answer to my questions.
In my opinion this place is an absolute joke and a waste of money.
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Chiagozie
Collected on:
Chiagozie
I used new homes law/Dannielle for our new home purchase as first time buyers and everything went smoothly and quickly. I could tell where I was at every stage because there was a site that showed you the timeline and where you are at, and what is left to go. They were also very responsive and made home buying process very straightforward.
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James
Collected on:
James
Please find Rachel, she is very professional. Highly recommended.
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E
Collected on:
A client
I had a great experience with Danielle, who was always ready to help and update at all stages of the process. Highly recommend!
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About this branch
Description
A great business only exists if it delivers great service. This means caring and doing the best we can for our customers. Putting them at the heart of all we do is what we strive to achieve. We work hard to ensure we are clear, concise and honest, giving a service that is transparent and one you can trust – exactly what any relationship should be based on. We will be open in our dealings with all of our customers, offering transparency in all that we do. Our unique firm has grown from an original team of four, to now over 40 people working with clients to purchase, sell or re-mortgage their properties. We have a proactive, can-do attitude towards everything we do and empowering our team to succeed. Our team of specialists continue to develop and grow, impressing our customers with clear, honest and transparent advice, supporting and helping first-time buyers, homeowners and investors across the country.
Regulated by
Legal services
Personal areas of law
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Housing & Property
- Declarations of trusts
- Deeds of easements, variation, deeds of rectifications
- Extending your Lease
- Investment and buy to let properties
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Purchase and Sale
- Remortgaging
- Residential Conveyancing
- Transfers of equity