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Real Legal Limited

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Real Legal Limited

How Real Legal Limited Compares

Value for money

This firm - 71%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Real Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 16%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 60%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Real Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Real Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 60%
No 40%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 60%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Real Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Real Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 60%
No 40%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Real Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Real Legal Limited has Not Been Verified by ReviewSolicitors

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Review Sources

Client Reviews

2.7/5

Reviews summary

  • Excellent

    3
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Naz

Naz

November 23, 2021

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Collected on:

Poor communication

I would highly NOT recommend this company at all. They take your money at the beginning on the process and then they don’t contact you to keep you updated on the process. I have rang the office several times and all I get is Kimberly is on lunch or on a call or finished half day or is on holiday. For 2 months I have never spoken to Kimberly and she is meant to be my case handler. This company’s communication is very poor it would be nice if I got an email at least but I don’t even get that!!

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Dawn

Dawn

January 18, 2021

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Collected on:

Customer service

Brillant to work with. Staff friendly. Couldnt ask for more

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Charlotte

Matter Type:

Residential Conveyancing

Charlotte

January 18, 2021

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Collected on:

Professional and friendly

I have just bought my first house and used Real Legal for my conveyancing. Kimberly was extremely professional and her communication was great. All of the team there are so approachable and friendly and I would definitely recommend them.

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Jack

Jack

January 18, 2021

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Collected on:

Great service & a friendly face

We had a fantastic service from Emily Lamb. Very friendly & fair, helped us in detail through every step. I will definitely be recommending her for any legal help my friends or family require.

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S

Matter Type:

Residential Conveyancing

S

December 04, 2020

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Collected on:

Wish I had read these reviews

They emailed me after a month into the conveyancing process to tell me that they had lost the documents that I had emailed to them 4 weeks previously. This begs the question what had they been doing for 4 weeks.
They constantly change the conveyancer dealing with the case so there is no continuity and you have no idea who you are dealing with. I have asked questions that have been ignored and getting and sort of response takes several emails.
There appears to be one conveyancer in the system that actually follows up the others leave you in limbo.
The whole process is painfully slow, it is not complete yet and looks like it will be at least 5 months in total. Avoid this company if you want a quick easy transaction.

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fabio

Matter Type:

Transfers of equity

fabio

November 04, 2020

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Collected on:

A simple transfer of equity made like the worst nightmare

I have instruct this firm tor a simple, undisputed and straight forward transfer of equity. after 7 months of chasing them I had no other option then ask for refund of the deposit and find another solicitor. I have found this company extremely unprofessional, they were lying saying that they were not receiving mails from my other solicitor. Also when confronted they were frankly rude and patronising.
Please stay away from them if you can. Do not get attracted by a cheaper quote, it is not worth!

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Paul

Matter Type:

Residential Conveyancing

Paul

October 30, 2020

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Collected on:

Would not recommend

Want to know what it's like to be a conveyencer? Then hire these and you'll get to feel like you are one as you do all the leg work on our house purchase - a particular highlight was the sellers solicitors finally deciding to just deal direct with me because Real Legal never did any work.

Do you enjoy being kept in the dark and not having a clue what is going on with one of the biggest purchases you'll ever make? Then this is definately the company for you. Marvel at their ability to say that they have everything they need and will get straight back to you if that changes, and then when you call a week later to see how you are getting on be told that they are waiting for a load of documents from you - documents they haven't sent you yet.

Want to have to learn the law? Then hire these as they will give you no advice or even sight of any documents to do with our house purchase, leaving you just hoping that you arn't buying a lemon.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services