Matilde
Collected on:
They betrayed my trust
I gave them full trust and I paid every single penny every time they asked for it because I believed they were very competent. One of their solicitors made me think I had a case instead that was not true. I found out I did not have a case only when I contacted another solicitor from the same firm, I paid other money and he clearly told me I did not have a case. When I initially contacted them months before the last consultation, I clearly asked them to tell me whether I had a case. If they had told me from the start that I did not have a case, I would not have pursued it. Initially, their consultation cost me £ 400 and I would not have paid the other thousand of pounds they asked me if they had been clear and honest from the start. I complained to the firm but they have not responded to my complaint. I am emailing them every day but they are ignoring my emails. What a treatment for a client who gave them full trust and paid their fees promptly as I genuinely thought they were competent and were giving me the correct advice.
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