Taylor Rose TTKW

My boyfriend and I are in the process of buying our first house. The property we are purchasing are using Taylor Rose Solicitors. They never get back to our solicitor, they are slow, they don’t respond to emails or phone calls. We have been ready to exchange for 2 weeks now and we are being held up by the incompetence and ignorance from this solicitors. I do not know anyone who has anything good to say about this company, avoid!

Matter Type: Residential Conveyancing

Taylor Rose are the worst Solicitors I have ever come across.

I can never get a response from anyone, never speak to anyone on the phone. It took over 2 years to register our title deeds to our property and it is now apparent that they have done it wrong and I can't get a response which is holding up our house sale.

Absolutely appalling.

Inefficient in handling sale of my house. TR1 NOT asked for until completion date or redemption figure applied for. Still holding my money after Almost a month

Matter Type: Purchase and Sale

Ms Osbourne has been very friendly, professional, approchable and responsive in dealing with my matter. She kept me informed throughout the purchase my property. I was able to conatct her directly and she would intstatnly repond to my inquiries putting my mind at ease.
She took time to point out any specific terms in my contract and any additional costs that I should be aware of.

I would just like to say a huge huge thank you to Charlotte Osborne ! She has truly been amazing during the purchase of our first home and made everything soooo simple and easy for us! Thank you!

Matter Type: Service Charge Disputes

Mustafa is always my first call for any legal services I require.

Matter Type: Remortgaging

AVOID

Used Taylor Rose for a re-mortgage and looks like we had a very similar shoddy experience to a lot of other customers who have left reviews here.

Right from the start the service was slow, unresponsive and unprofessional; it seems that no one in their business knows the correct procedures to follow, meaning deadlines are missed and paperwork expires adding time and stress to the whole process.

Our completion date given was 15th May, which came and went with no communication.
When we finally managed to get through to someone, the redemption statement from our current mortgage provider had expired as it had taken so long, so back to square one we went.

We were then owed some money back upon completion, which should have been sent to us via a cheque but they forgot to attach it to the letter. We are now in disputes about getting this paid to us.

Since then we have been told the remortgage has been completed but have still been getting texts to say various communication and information is being sent to our mortgage providers.

Oh, and our case handler changed half way through the process and no one told us.
Honestly, I think a set of children could run that business better.

DO NOT USE.

I have never spoken to Holly - and this is a good thing. We had just come out of an experience selling a property which took seven months and was terminated on the day of completion two days before lockdown due to the virus. In our opinion solicitors on both sides were incompetent on all levels.

So it was more than refreshing to have our business with you conducted on a professional and speedy basis. What really impressed me was that, without out us stipulating the date, Holly completed on the monthly date of our payment to our previous mortgage company - thus showing she was paying attention to the details. Initially when Taylor Rose introduced themselves to me I rang up and spoke to Holly's assistant who reassured me about the online procedures and what I had to send. She was very helpful too. After that we all just got on with it without any hiccups or delays.

Many thanks - you may have redressed our previous views about solicitors!