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BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business Read more...
Taylor Rose
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Taylor Rose on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Taylor Rose. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Taylor Rose performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Taylor Rose compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Purchase and Sale
E.
Collected on:
We had an excellent experience working with Yvonne at Taylor Rose for our house purchase. She was incredibly efficient and always kept the process moving at a speedy pace. Communication was fantastic – she was quick to respond to any questions we had and kept us updated at every stage. Highly recommend her services!!!
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Joanna
Collected on:
Yvonne great at TR, you worked so hard to get the job done many thanks. I would highly recommend your services.
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Matter Type:
Residential Conveyancing
Melanie
Collected on:
Very friendly & helpful. Nice & communicative, especially when I was feeling stressed! Using a local company enabled me to meet them face to face, take documents in & sign documents without having to rely on posting. Yvonne & Suzzan are lovely.
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Matter Type:
Residential Conveyancing
HK
Collected on:
This review is for a different branch.
In short (details of our case below), our conveyancer assigned by Taylor Rose failed to complete the AML checks in time and failed to raise all the relevant enquiries needed in time, causing two failed exchange dates and resulting in the seller pulling out at great cost to us. They have also failed to return our deposit, and communication has been slow and painful throughout without any justifications for why these delays and oversights occurred. We will be submitting a formal complaint via the complaints procedure shortly.
We had chosen Taylor Rose because we believed they were a reputable regional firm. However, in practice, the work is outsourced to 'consultant' conveyancers who are not necessarily direct employees of the firm. There is significantly more security in instructing a firm of solicitors that does not use this consultant model, such as Gateley, where the level of accountability and care is higher. Our friends have had much better experiences with other firms. I regret wholeheartedly choosing Taylor Rose. The response from the conveyancer assigned to our case, and their management, has been deeply unsatisfactory. To quote our estate agent, Taylor Rose’s handling of this conveyance has been one of the worst they have seen in their career.
Summary of our timeline:
We instructed Taylor Rose in October 2024 and were assigned a conveyancer to handle our matter. In November 2024, we provided the requested proof of funds documents. We informed the conveyancer that our tenancy would end in June and that we would ideally like to complete by then, but that if this was likely to put the seller off the sale, we were happy to complete sooner in alignment with their wishes.
By March 2024, the seller began chasing (via the estate agent) to ask how things were progressing. We had also had very limited communication from our conveyancer, but trusted that searches and enquiries were progressing. An exchange date was agreed for early April.
In the few days leading up to exchange, we still had not received the Reports on Title, Lease Title, or any legal advice. As the exchange date approached, we became increasingly concerned about whether the deadline would be met. The seller was growing frustrated and threatening to pull out if we did not exchange on the scheduled date.
Reports were finally provided just two days before the scheduled exchange date. These documents were full of errors (e.g., stating service charges would be £41,000 instead of £4,100, and unfinished sections such as "please insert text"). The quality of the work was extremely careless. Throughout this time, communications were extremely poor despite our repeated chases. We did not feel adequately advised and asked for corrections and proper explanations.
In all the chaos, the seller agreed to extend the exchange date by a week but warned that if there were further delays, they would withdraw. The day before the extended exchange date, our conveyancer requested further AML/proof of funds documents — documents we had initially provided in November. Despite providing what we could at short notice, we queried why this had not been dealt with earlier.
On the day of the second scheduled exchange, Taylor Rose was uncontactable for much of the day. In the afternoon, we were informed that exchange had been cancelled due to outstanding enquiries. This cancellation occurred without our instructions, and no clear explanation was provided for why these enquiries had not been raised earlier.
As a result, the seller withdrew from the sale. We lost significant sums in wasted fees and external costs and are now urgently seeking new accommodation under much worse terms, as our housemates have made new arrangements based on our intended move.
The stress and disruption caused by Taylor Rose’s mishandling of this matter have been immense. To make matters worse, the deposit we sent to Taylor Rose's client account in anticipation of exchange has still not been returned. Despite repeated emails, we have received no responses regarding the return of these funds. This lack of professionalism is highly concerning.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Charlotte Teye-Botchway
Collected on:
This review is for a different branch.
Tracey saw us through the sale of our house and a purchase of another. We can honestly say she was the epitome of a solicitor. So efficient and effective and quick to respond, even working on a weekend. Couldn't have asked for a better solicitor. Recommend anytime.
A representative from Taylor Rose responded to this review on 29 April, 2025:
Dear Charlotte, thank you for your 5 star review, we are pleased Tracey was efficient and communicative throughout.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Kev
Collected on:
This review is for a different branch.
Used to purchase a property. Had a deadline of 28 days from seller. Beth had it done even sooner. Kept up to date all the time. Would recommend and use again
A representative from Taylor Rose responded to this review on 28 April, 2025:
Hi Kev, thank you for your 5 star review! It's great to hear that Beth was able to meet the tight deadline for your recent purchase. and kept you up to date. Your kind recommendation is appreciated
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Matter Type:
Residential Conveyancing
Sarah
Collected on:
This review is for a different branch.
Outstanding service was provided by Rachel and Vicky at The Horsham Office this has to be the most seamless conveyancing experience from introduction to moving day they provided us with an exceptional service nothing was to much trouble and they dealt with everything so calmly, efficiently and professionally it took all the stress away.
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Matter Type:
Residential Conveyancing
ROYE
Collected on:
This review is for a different branch.
Alys was truly fantastic, helpful & very understanding with regards to supporting my elderly Mother with the sale of her house.
Alys made my Mother feel fully involved in the process as well as, liaising through me throughout the period of time on my Mother's behalf.
I would highly recommend Alys & her firm Taylor Rose to anyone.24
A representative from Taylor Rose responded to this review on 24 April, 2025:
Hi Roye, thank you for your 5 star review! We are so pleased to hear Alys provided excellent service to your mother during your her sale. Your kind recommendation is appreciated.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Sophie
Collected on:
This review is for a different branch.
Jade was a great support in selling our house and helping us to purchase our next place. Our situation was pretty tricky at times but Jade was always available for advice and assistance. Would recommend to all thinking about working with Jade : )
A representative from Taylor Rose responded to this review on 23 April, 2025:
Hi Sophie, thank you for your 5 star review! It's great to hear that you found Jade to be such a great support during your recent house sale and purchase. Your kind recommendation is appreciated
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Jo Garner
Collected on:
This review is for a different branch.
We recently used Jade for our house move and I would highly recommend her. She guided us through every step of the process which was daunting for us as we had no clue. Jade dealt with all our queries quickly ( and we had alot of queries) professionally but also in a friendly and professional manner.
A representative from Taylor Rose responded to this review on 22 April, 2025:
Dear Jo, thank you for your 5 star review, we are pleased you would recommend Jade for her efficient service you received.
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Matter Type:
Purchase and Sale
Louis
Collected on:
Excellent service! Holly and Rachel were efficient, communicative, and made the whole process smooth and stress-free. Highly recommended for anyone needing reliable support with property transactions!
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Matter Type:
Residential Conveyancing
Lincoln
Collected on:
I recently used Yvonne & Hannah's conveyance service for my overseas flat purchase, and I couldn't be happier with the experience! From start to finish, the team was incredibly professional, knowledgeable, and attentive to all my needs.
First and foremost, the communication was top-notch. They kept me informed at every step of the process, explaining each stage clearly and answering all my questions promptly. Buying property overseas can be daunting, but their expertise made the entire process seamless and stress-free.
The attention to detail was also impressive. They ensured that all legal documentation was meticulously handled, leaving no room for error. Their thoroughness gave me great peace of mind, knowing that everything was being taken care of with the highest level of diligence.
Moreover, the team demonstrated a deep understanding of international property laws and local regulations, which was crucial for navigating the complexities of an overseas purchase. They liaised effectively with all relevant parties, including real estate agents, notaries, and local authorities, ensuring that everything was in order.
What stood out the most was their personalized service. They truly listened to my specific needs and preferences, providing tailored advice and support throughout the journey. It felt like they were genuinely invested in helping me find my flat and making the entire experience as smooth as possible.
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Matter Type:
Residential Conveyancing
Nigel
Collected on:
Have been super pleased with Yvonne - supported by Hannah - and the super confident and professional way they have assisted me in the purchase of a great new home!
Thanks Yvonne and Hannah!
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Matter Type:
Purchase and Sale
Adam
Collected on:
Yvonne & Hannah at Taylor Rose provided superb, professional service for our house sale. Easy to contact and timely replies to any questions we had. I would highly recommend them to anyone we know that needs conveyancing support.
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Anthony
Collected on:
Absolutely great solicitors both and Yvonne and Hannah have been really good. I had complications with land ownership and delays but I always felt Taylor Rose were in control. Would recommended anyday!
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Taras Grechukh
Collected on:
Taras Grechukh recommends Sterling Law.
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Taylor Rose is a top 60 independent law firm with 1,700 experts operating nationwide and is recommended by the Legal 500 UK. Our philosophy is to deliver smart modern law, building trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Our services include residential and commercial property, dispute resolutions, financial matters, probate, wills & lasting powers of attorney, family matters, personal injury, employment law, immigration, services for solicitors, director’s duties and corporate structure & growth, mergers, sales and acquisitions.
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