Matter Type:
Residential Conveyancing
Sheila
Collected on:
Worst experience
This review is for a different branch.
This was one of the worst experience. It started with assigning me and my sellers same solicitor. It was changed later which I got to know through some document sent by agent, but never got any communication from Taylor Rose and also wasted a month of time. Each time getting response from solicitor required at least 2-3 weeks of follow up and they were not clear in their approach. Even the information of contract exchange postponement was received from agent and not solicitor. Towards the end I got bills almost twice the quoted price. On asking for details they handed a client care letter detailing the charges which should have been a part of quote. I feel like cheated. I was expecting a more transparent quote before starting the process. They are forcing services without communicating about it and then billing it when client cannot back off. I will never recommend them.
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