T
Collected on:
⭐ One Star — Worst Legal Experience I’ve Had
If I could give less than one star, I would. I instructed Adam Bernard Solicitors for a serious case involving a driving offence that escalated due to poor handling — and my experience with them was beyond disappointing.
At first, they said all the right things. The solicitor I spoke to sounded reassuring, but something felt off. Still, I went ahead and paid over £1,500 — and that’s when communication broke down completely.
I had to chase them constantly for updates. Not once did they reach out voluntarily. I was made to feel like an inconvenience for simply trying to get clarity on my own case. No ownership. No urgency. Just silence unless I pushed for information.
In the run-up to my court date, it was clear they hadn’t taken basic preparatory steps. I had to prompt them to upload documents to the CPS system — something that should’ve been done well in advance.
I also informed them very early on that I would be out of the country due to a family bereavement, and wouldn’t be available for the original hearing date. I asked them to inform the court and CPS. They didn’t. The hearing went ahead in my absence, and only after the damage was done did they try to rectify it.
There were constant changes in staff, no clear point of contact, and a general sense of disorganisation. It felt like my case was just a number and a cheque. No care, no diligence.
The best decision I made was terminating my relationship with this firm. I found a new solicitor, reopened the case, and ultimately won. If I’d stayed with Adam Bernard, I believe the outcome would have been very different.
Please if your instincts tell you something’s off, listen. Do not pay everything upfront, don’t hesitate to move on if things don’t feel right because you deserve someone who actually cares about fighting your corner proactively . I would never recommend this firm and hope others can avoid what I went through.
Was this review helpful?
