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Baker Ashley Solicitors

4.8 | 113 Reviews 113 Reviews | Housing & Property
822 Total Company Reviews info icon Housing & Property | info icon 822 Total Company Reviews Housing & Property | info icon 822 Total Company Reviews

Unit 5, Melin Corrwg Business Parc, Upper Boat, Rhondda Cynon Taff, Pontypridd, Mid Glamorgan, CF37 5BE

Accepting new clients

Unit 5, Melin Corrwg Business Parc, Upper Boat, Rhondda Cynon Taff, Pontypridd, Mid Glamorgan, CF37 5BE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 643021

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Baker Ashley Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Baker Ashley Solicitors are accredited by

The Law Society accreditation awarded to Baker Ashley Solicitors
Trading names:
Baker Ashley Solicitors

Description

Baker Ashley is a modern and innovative law firm, where our clients are at the heart of everything we do. Not only do we provide the high quality legal advice and assistance that you would expect, but we also provide clear and regular communication to our clients. We are confident that our excellent levels of service and price transparency will exceed your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Baker Ashley Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Baker Ashley Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Baker Ashley Solicitors are accredited by

The Law Society accreditation awarded to Baker Ashley Solicitors
Trading names:
Baker Ashley Solicitors

Description

Baker Ashley is a modern and innovative law firm, where our clients are at the heart of everything we do. Not only do we provide the high quality legal advice and assistance that you would expect, but we also provide clear and regular communication to our clients. We are confident that our excellent levels of service and price transparency will exceed your expectations.

Rankings by area of expertise

The rankings below show the areas of expertise that Baker Ashley Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Karyn Brackley

Karyn Brackley

Verified
Commercial Property

Excellent solicitors, mortgage

"So easy to contact, you only speak to actual people. I was never on hold and was always put through to someone straight away. Everyone I spoke to was friendly and helpful. They explained the process well and my mortgage went through to completion very quickly."

Profile image of Julie Oliver

Julie Oliver

Julie

"Absolutely fantastic service for conveyancing. Andie and Natalie were on it and were very patient with all of our questioning. Very professional too."

Contact & Locations - Baker Ashley Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Unit 5, Melin Corrwg Business Parc, Upper Boat, Rhondda Cynon Taff, Pontypridd, Mid Glamorgan, CF37 5BE

Reviews

4.8 /5 113 Reviews
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Rating

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Clients say

What clients say about Baker Ashley Solicitors

The firm specialises in conveyancing, remortgages and leasehold transactions, delivering efficient, timely completions and strong technical expertise. Clients praise proactive case management, adept problem‑solving and thoroughness in handling complex issues. Valued soft skills include clear, patient communication, friendliness, responsiveness, calmness under pressure and a reassuring, client‑focused manner. Reviewers highlight accessibility (real people answering calls), consistent updates via a portal and dedication that gives clients confidence and peace of mind.

superb staff
professional manner
friendly service
excellent communication
responsive team
efficient process
kept informed
patient guidance
knowledgeable advice
quick completion

ReviewSolicitors Review List

Profile image of Mark & Christine Double

Mark & Christine Double

Verified
Housing & Property

Impeccable service

Both Rachael and Jackson were superb. I could rest easy knowing that they were on top of things at all times. I found their professional and friendly manner very reassuring and my wife and I are both very grateful to them. We wholeheartedly recommend this firm without hesitation. Thank you!

0
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Profile image of Valerie Andrews

Valerie Andrews

Verified
Housing & Property

Conveyancing non chain

Sam and Caroline were brilliant, did all the could to navigate delays caused by the buyers mortgage brokers and the estate agents. It took over 5 months for us to complete. The one portal is helpful and we already got a prompt response to progress queries. Sam and Caroline were always quick to chase to the purchasers solicitors to get updates from then too. All in all, they kept on top of things.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Katie Phillips

Katie Phillips

Verified
Housing & Property

Difficult sale navigated smoothly

We had an incredibly difficult buyer, however David navigated the sale with a calmness and expertise that had us knowing we were in very safe hands. During conversations we never felt rushed, and David took the time to explain everything thoroughly to us. Nia was assigned to our case very late during our purchase/sale however got up to speed very quickly and was so responsive and helpful to our questions. Would highly recommend Baker Ashley to anyone for their conveyancing needs.

0
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Profile image of Patrick Masih

Patrick Masih

Verified
Housing & Property

Convincing

Excellent service provided by Samantha,and Caroline .brilliant people to deal with

0
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Profile image of Julia Urbaczka

Julia Urbaczka

Verified
Housing & Property

Best service and help I’ve ever gotten.

I say this truly with my whole heart as someone who is in their 20s still learning about this whole “adult life” and “adult responsibilities” I struggled to understand certain things when it comes to buying a house and stressed over and over about it however my solicitors Sam and Caroline have done an outstanding job to keep me in the loop , constant emails regarding updates, news or just a simple reminder of things it was so lovely to see all the effort and time put into their customer. To be quite frankly honest I’m glad my house got assigned to them :) they did a fantastic job and I wish them very well. Would 100% recommend BAKER ASHLEY TO ANYONE !!

0
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Other Reviews

Profile image of Julia Urbaczka

Julia Urbaczka

Julia

I say this truly with my whole heart as someone who is in their 20s still learning about this whole “adult life” and “adult responsibilities” I struggled to understand certain things when it comes to buying a house and stressed over and over about it however my solicitors Sam and Caroline have done an outstanding job to keep me in the loop , constant emails regarding updates, news or just a simple reminder of things it was so lovely to see all the effort and time put into their customer. To be quite frankly honest I’m glad my house got assigned to them :) they did a fantastic job and I wish them very well. Would 100% recommend BAKER ASHLEY TO ANYONE !

Thank you so much for your lovely review. Buying your first home can feel overwhelming at times, so we're delighted that Sam and Caroline were able to make the process easier and keep you informed every step of the way. Providing clear communication and support throughout the transaction is something we take great pride in, and it is wonderful to hear that their efforts made such a positive difference to your experience. We will be sure to pass your kind comments on to both Sam and Caroline. Congratulations on your new home, and thank you again for choosing Baker Ashley Solicitors. We wish you all the very best for the future.

0
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Profile image of Valerie Andrews

Valerie Andrews

Valerie

Sam and Caroline were brilliant, did all they could to navigate delays caused by the buyers mortgage brokers and the estate agents. It took over 5 months for us to complete. The one portal is helpful and we always got a prompt response to progress queries. Sam and Caroline were always quick to chase to the purchasers solicitors to get updates from them too. All in all, they kept on top of things. Thanks guys.

We're really pleased that Sam and Caroline were able to support you through what turned out to be a much longer process than anyone would have hoped for. They both work incredibly hard to keep transactions moving and keep clients updated along the way, so they'll be delighted to read your comments. Thank you for putting your trust in Baker Ashley Solicitors, and we wish you all the very best for the future.

0
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Profile image of Katie Phillips

Katie Phillips

Katie

We had an incredibly difficult buyer, however David navigated the sale with a calmness and expertise that had us knowing we were in very safe hands. During conversations we never felt rushed, and David took the time to explain everything thoroughly to us. Nia was assigned to our case very late during our purchase/sale however got up to speed very quickly and was so responsive and helpful to our questions. Would highly recommend Baker Ashley to anyone for their conveyancing needs.

Thank you for your kind review. We're delighted to hear that David helped guide you through what sounds like a particularly challenging transaction. Providing clear advice and taking the time to support clients throughout the process is something we pride ourselves on, so we're pleased you felt in safe hands from start to finish. We'll also be sure to pass your comments on to Nia, who will be pleased to hear that she was able to step in and assist so effectively. Thank you for choosing Baker Ashley Solicitors and for your recommendation. We wish you all the very best for the future.

0
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Profile image of Sarah Hatch

Sarah Hatch

Sarah

As a first time buyer with a tight budget, I was completely overwhelmed with the choice of conveyancers to use for the purchase of my flat and reading reviews didn’t seem to help so I picked Baker Ashley on a whim and hoped for the best. That same day I received a call from the legal assistant explaining the process who was incredibly nice and helpful (Rachael). From there, I would say the email communication/updating on the online portal was not amazing however, when I called for an update there was always an answer and they were always very nice. My leasehold flat sale went through in 12 weeks which I was thrilled with. So in short, efficient and budget friendly service but don’t rely on constant updates regarding the process. Would definitely recommend /use again

Thank you for your review.

0
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Profile image of Julie Oliver

Julie Oliver

Julie

Absolutely fantastic service for conveyancing. Andie and Natalie were on it and were very patient with all of our questioning. Very professional too.

Many thanks for your review Julie, we will pass this on to Andie and Natalie.

0
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Reviews

4.8 /5 822 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Baker Ashley Solicitors

The firm specialises in conveyancing, remortgages and leasehold transactions, delivering efficient, timely completions and strong technical expertise. Clients praise proactive case management, adept problem‑solving and thoroughness in handling complex issues. Valued soft skills include clear, patient communication, friendliness, responsiveness, calmness under pressure and a reassuring, client‑focused manner. Reviewers highlight accessibility (real people answering calls), consistent updates via a portal and dedication that gives clients confidence and peace of mind.

superb staff
professional manner
friendly service
excellent communication
responsive team
efficient process
kept informed
patient guidance
knowledgeable advice
quick completion

ReviewSolicitors Review List

Profile image of Chantal Balchin

Chantal Balchin

Verified

Amazing

Absolutely outstanding service from my solicitor, particularly Sam and Caroline. After several months of ups and downs while buying my flat, they were there every step of the way, keeping me informed, answering my questions, and providing excellent support throughout. They were kind, professional, and incredibly dedicated, and thanks to their hard work I finally got over the finish line. I would highly recommend them to anyone buying a property. Thank you both so much!

0
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Profile image of Mark & Christine Double

Mark & Christine Double

Verified
Housing & Property

Impeccable service

Both Rachael and Jackson were superb. I could rest easy knowing that they were on top of things at all times. I found their professional and friendly manner very reassuring and my wife and I are both very grateful to them. We wholeheartedly recommend this firm without hesitation. Thank you!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Valerie Andrews

Valerie Andrews

Verified
Housing & Property

Conveyancing non chain

Sam and Caroline were brilliant, did all the could to navigate delays caused by the buyers mortgage brokers and the estate agents. It took over 5 months for us to complete. The one portal is helpful and we already got a prompt response to progress queries. Sam and Caroline were always quick to chase to the purchasers solicitors to get updates from then too. All in all, they kept on top of things.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Vlad

Vlad

Verified

Excellent Service !

It was a pleasure working with Caroline and Samantha. Both were incredibly helpful and patient in guiding us through the entire sales process. Our previous experiences with other companies had been a nightmare, but Baker Ashley was truly a breath of fresh air. We would definitely recommend them to others.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Katie Phillips

Katie Phillips

Verified
Housing & Property

Difficult sale navigated smoothly

We had an incredibly difficult buyer, however David navigated the sale with a calmness and expertise that had us knowing we were in very safe hands. During conversations we never felt rushed, and David took the time to explain everything thoroughly to us. Nia was assigned to our case very late during our purchase/sale however got up to speed very quickly and was so responsive and helpful to our questions. Would highly recommend Baker Ashley to anyone for their conveyancing needs.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Mark Double

Mark Double

Mark

Both Rachael and Jackson were superb. I could rest easy knowing that they were on top of things at all times. I found their professional and friendly manner very reassuring and my wife and I are both very grateful to them. We wholeheartedly recommend this firm without hesitation. Thank you!

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Rachael and Jackson provided such a reassuring and positive experience throughout your transaction. Buying or selling a property can often be stressful, so it is great to know that their professional yet friendly approach gave both you and your wife confidence that everything was being looked after. Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to Rachael and Jackson. Thank you again for choosing Baker Ashley Solicitors, and we wish you both all the very best for the future.

0
Collected on: Google collection source logo
Profile image of Julia Urbaczka

Julia Urbaczka

Julia

I say this truly with my whole heart as someone who is in their 20s still learning about this whole “adult life” and “adult responsibilities” I struggled to understand certain things when it comes to buying a house and stressed over and over about it however my solicitors Sam and Caroline have done an outstanding job to keep me in the loop , constant emails regarding updates, news or just a simple reminder of things it was so lovely to see all the effort and time put into their customer. To be quite frankly honest I’m glad my house got assigned to them :) they did a fantastic job and I wish them very well. Would 100% recommend BAKER ASHLEY TO ANYONE !

Thank you so much for your lovely review. Buying your first home can feel overwhelming at times, so we're delighted that Sam and Caroline were able to make the process easier and keep you informed every step of the way. Providing clear communication and support throughout the transaction is something we take great pride in, and it is wonderful to hear that their efforts made such a positive difference to your experience. We will be sure to pass your kind comments on to both Sam and Caroline. Congratulations on your new home, and thank you again for choosing Baker Ashley Solicitors. We wish you all the very best for the future.

0
Collected on: Google collection source logo
Profile image of Patrick Masih

Patrick Masih

Patrick

Excellent customer service By Caroline and Samatha great team to work with thanks

Thank you very much for your kind review. We're delighted to hear that you received excellent service from Caroline and Samantha. They take great pride in supporting their clients throughout the transaction, so I'm sure they will be pleased to read your feedback. Thank you for choosing Baker Ashley Solicitors, and we wish you all the very best for the future.

0
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Profile image of vlad buta

vlad buta

vlad

It was a pleasure working with Caroline and Samantha. Both were incredibly helpful and patient in guiding us through the entire sales process. Our previous experiences with other companies had been a nightmare, but Baker Ashley was truly a breath of fresh air. We would definitely recommend them to others.

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Caroline and Samantha made the process a positive experience for you. Buying or selling a property can be stressful, so it's particularly rewarding to know that their guidance, patience and support helped make the journey much smoother than your previous experiences. Thank you for placing your trust in Baker Ashley Solicitors and for recommending us to others. We wish you all the very best in your new chapter.

0
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Profile image of Valerie Andrews

Valerie Andrews

Valerie

Sam and Caroline were brilliant, did all they could to navigate delays caused by the buyers mortgage brokers and the estate agents. It took over 5 months for us to complete. The one portal is helpful and we always got a prompt response to progress queries. Sam and Caroline were always quick to chase to the purchasers solicitors to get updates from them too. All in all, they kept on top of things. Thanks guys.

We're really pleased that Sam and Caroline were able to support you through what turned out to be a much longer process than anyone would have hoped for. They both work incredibly hard to keep transactions moving and keep clients updated along the way, so they'll be delighted to read your comments. Thank you for putting your trust in Baker Ashley Solicitors, and we wish you all the very best for the future.

0
Collected on: Google collection source logo

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