National Accident Law Limited logo

National Accident Law Limited

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

0800 085 7665

Accepting new clients

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657865

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National Accident Law Limited |

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Accreditations

National Accident Law Limited are accredited by

The Law Society accreditation awarded to National Accident Law Limited
Trading names:
• National Accident Helpline

Description

We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.

Rankings by area of expertise

Practice areas not listed yet
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4.7
Excellent
173 Reviews
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

National Accident Law Limited are accredited by

The Law Society accreditation awarded to National Accident Law Limited
Trading names:
• National Accident Helpline

Description

We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.

Rankings by area of expertise

Contact details

0800 085 7665
resolutionteam@national-accident-law.co.uk
https://www.national-accident-law.co.uk

Opening hours

Monday 08:00–20:00
Tuesday 08:00–20:00
Wednesday 08:00–20:00 (Open)
Thursday 08:00–20:00
Friday 08:00–20:00
Saturday (Closed)
Sunday (Closed)

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Reviews

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    Clients say

    The firm specialises in personal injury and road-traffic claims, handling cases efficiently from first contact to settlement and securing favourable outcomes. Clients praise prompt case progress, effective liaison with insurers, medical support arrangements and use of an easy-to-use portal. Valued soft skills include clear, compassionate communication, patience, professionalism, reliability and supportive guidance through stressful situations. Reviewers highlight friendly, approachable staff who keep clients updated, explain each step plainly and show genuine care, making the claims process less stressful and delivering excellent customer service.

    Brilliant staff
    Clear communication
    Very professional
    Helpful team
    Quick service
    Supportive guidance
    Easy process
    Friendly staff
    Successful outcomes
    Compassionate care

    ReviewSolicitors Review List

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    Reviews

    4.7 /5 173 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in personal injury and road-traffic claims, handling cases efficiently from first contact to settlement and securing favourable outcomes. Clients praise prompt case progress, effective liaison with insurers, medical support arrangements and use of an easy-to-use portal. Valued soft skills include clear, compassionate communication, patience, professionalism, reliability and supportive guidance through stressful situations. Reviewers highlight friendly, approachable staff who keep clients updated, explain each step plainly and show genuine care, making the claims process less stressful and delivering excellent customer service.

      Brilliant staff
      Clear communication
      Very professional
      Helpful team
      Quick service
      Supportive guidance
      Easy process
      Friendly staff
      Successful outcomes
      Compassionate care

      ReviewSolicitors Review List

      Profile image of Muhammad Abbas Waayne

      Muhammad Abbas Waayne

      Personal Injury

      Clear case updates and Clear Guided process

      I appreciated how the process was clearly explained to me with minimal jargon. I was kept in the loop through the online portal which was a reassuring record of the exchanges and updates of the process involved with the proceedings.

      A representative from National Accident Law Limited responded to this review

      Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Resolution Team at National Accident Law

      0
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      Profile image of Anonymous

      Anonymous

      Verified

      Customer Service

      So professional and understanding. Took his time to speak to me with care and was listening the entire time with respect.

      A representative from National Accident Law Limited responded to this review

      Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. We are unable to locate your file based on the information we have and would be grateful if you could provide further information to us at resolutionteam@national-accident-law.co.uk to allow us to locate your case, if you are happy to do so. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Resolution Team at National Accident Law

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Katie Blundell

      Katie Blundell

      Verified

      Car accident

      Craig was an absolute delight. So kind and very clear when explaining. Honestly made me feel a lot better about the circumstances I’m in!

      A representative from National Accident Law Limited responded to this review

      Good afternoon This positive review means a lot to us, so thank you for sharing your feedback. I'm thrilled to hear that you had a positive experience with Craig here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto him. Thanks again, and we wish you all the best moving forward. Kind Regards, The Client Resolution Team at National Accident Law

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Good

      How it is explained my mind at ease. Many returns

      A representative from National Accident Law Limited responded to this review

      Hi there, Feedback is important to us - thank you so much for taking the time to leave your review. We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible. Kind regards, The Client Resolution Team at National Accident Law

      0
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      Profile image of Richard Longmore

      Richard Longmore

      Verified

      Successful injury claim

      From start to finish my case was handled extremely well Clear communication from start to finish

      A representative from National Accident Law Limited responded to this review

      Hello Richard, This positive review means a lot to us, so thank you for sharing your feedback. I'm thrilled to hear that you have had a great experience with us and we're glad to have helped you on your journey to recovery. Putting our customers first is what we do, and it's great to see that shine through in your experience. Thanks again, and take care. Kind regards, The Client Resolution Team at National Accident Law

      0
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      Other Reviews

      Profile image of Abbas Waayne

      Abbas Waayne

      Abbas

      National Accident Law (NAL) was a huge relief of help after I was involved in a motorcycle accident which was not my fault. I appreciated how the process was clearly explained to me with minimal jargon. I was kept in the loop through the online portal which was a reassuring record of the exchanges and updates of the process involved with the proceedings.

      Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Resolution Team at National Accident Law

      0
      Collected on: Google collection source logo
      Profile image of Maureen Knight Clarke

      Maureen Knight Clarke

      Maureen

      I had an excellent experience with National Accident Law Ben Laurette was great he kept me informed throughout my claim explained everything clearly and worked hard to achieve a successful outcome I highly recommend them to anyone seeking legal assistance

      Hi there Maureen - it's great to hear from you! Feedback is important to us - thank you so much for taking the time to leave your review. We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with Ben. Kind regards, The Client Resolution Team at National Accident Law

      0
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      Profile image of Steven stokoe

      Steven stokoe

      Steven

      Sorted my claim out with no hassle

      Hi Steven, We really appreciate you taking the time to leave us four stars. Thanks again - we wish you all the best moving forwards. Kind regards, The Client Resolution Team at National Accident Law

      0
      Collected on: Google collection source logo
      Profile image of Donna Brine

      Donna Brine

      Donna

      All the staff was brilliant.they delt with everything.i can't recommend them enough.

      A representative from National Accident Law Limited responded to this review

      Hi there - it's great to hear from you! Thank you for taking the time to leave your review. I'm so glad to hear you had a great experience with National Accident Law. We strive for excellence in our customer service and it's fantastic that we were able to deliver this for you. Thank you again, we wish you all the best. Kind Regards, The Client Resolution Team at National Accident Law

      0
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      Profile image of Tegan Edge

      Tegan Edge

      Tegan

      Pete was great

      Good morning, Thank you for taking the time to leave your review. I'm so glad to hear you had a great experience with National Accident Law. We strive for excellence in our customer service and it's fantastic that we were able to deliver this for you. Thank you again, we wish you all the best. Kind Regards, The Client Resolution Team at National Accident Law

      0
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