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National Accident Law Limited

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Accepting new clients

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657865

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National Accident Law Limited Review Scores & Client Satisfaction Overview

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Accreditations

National Accident Law Limited are accredited by

The Law Society accreditation awarded to National Accident Law Limited
Trading names:
• National Accident Helpline

Description

We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.

Rankings by area of expertise

The rankings below show the areas of expertise that National Accident Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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National Accident Law Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

National Accident Law Limited are accredited by

The Law Society accreditation awarded to National Accident Law Limited
Trading names:
• National Accident Helpline

Description

We thought it was time to create a personal injury law firm that really understands its customers. National Accident Law gives you responsive access to expert legal support that's friendly and efficient. Above all, we're easy to deal with - right when you need help the most. We understand personal injury and we appreciate how it affects people. That's why we place such emphasis on exceptional customer care.

Rankings by area of expertise

The rankings below show the areas of expertise that National Accident Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - National Accident Law Limited

Opening hours

Monday 08:00–20:00
Tuesday 08:00–20:00
Wednesday 08:00–20:00
Thursday 08:00–20:00
Friday 08:00–20:00
Saturday (Closed)
Sunday (Closed)

First Floor, Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Reviews

0.0 /5 0 Reviews
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Clients say

What clients say about National Accident Law Limited

Clients praise the firm for handling personal injury and accident claims, particularly road traffic, cycling, pedestrian and motorcycle cases, with strong expertise in securing compensation, arranging medical assessments and pursuing claims to settlement or court where needed. Reviews highlight clear guidance, efficient case management and strong advocacy. Client-valued soft skills include professionalism, empathy, patience, perseverance, and excellent communication. Many felt supported, listened to and kept well informed throughout, with the team often described as friendly, reassuring, responsive and genuinely caring.

Great communication
Kept updated
Professional service
Supportive team
Clear explanations
Helpful staff
Stress-free process
Friendly staff
Quick responses
Persevered well

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Reviews

4.7 /5 243 Reviews
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Rating

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Clients say

What clients say about National Accident Law Limited

Clients praise the firm for handling personal injury and accident claims, particularly road traffic, cycling, pedestrian and motorcycle cases, with strong expertise in securing compensation, arranging medical assessments and pursuing claims to settlement or court where needed. Reviews highlight clear guidance, efficient case management and strong advocacy. Client-valued soft skills include professionalism, empathy, patience, perseverance, and excellent communication. Many felt supported, listened to and kept well informed throughout, with the team often described as friendly, reassuring, responsive and genuinely caring.

Great communication
Kept updated
Professional service
Supportive team
Clear explanations
Helpful staff
Stress-free process
Friendly staff
Quick responses
Persevered well

ReviewSolicitors Review List

Profile image of Daniel Butler

Daniel Butler

Accident claim

I used National Accident Law for when I got knocked over at Aston Fields My representative was Shane Connelly He was very helpful nice and friendly to speak with And helped me through every step of the way with my compensation claim No issues whatsoever and anything that I was unsure of whether it was too big or too small he was there to help and put my mind at ease I would certainly recommend him again should an unfortunate event happen and the company Dan Butler Bromsgrove

A representative from National Accident Law Limited responded to this review

Good morning Daniel, This positive review means a lot to us, so thank you for sharing your feedback. I'm thrilled to hear that you had a positive experience with Shane here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto him. Thanks again, and we wish you all the best moving forward. Kind Regards, The Client Experience Team at National Accident Law

0
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Muhammad Abbas Waayne

Personal Injury

Clear case updates and Clear Guided process

I appreciated how the process was clearly explained to me with minimal jargon. I was kept in the loop through the online portal which was a reassuring record of the exchanges and updates of the process involved with the proceedings.

A representative from National Accident Law Limited responded to this review

Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Resolution Team at National Accident Law

0
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Anonymous

Verified

Customer Service

So professional and understanding. Took his time to speak to me with care and was listening the entire time with respect.

A representative from National Accident Law Limited responded to this review

Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. We are unable to locate your file based on the information we have and would be grateful if you could provide further information to us at resolutionteam@national-accident-law.co.uk to allow us to locate your case, if you are happy to do so. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Resolution Team at National Accident Law

0
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Profile image of Katie Blundell

Katie Blundell

Verified

Car accident

Craig was an absolute delight. So kind and very clear when explaining. Honestly made me feel a lot better about the circumstances I’m in!

A representative from National Accident Law Limited responded to this review

Good afternoon This positive review means a lot to us, so thank you for sharing your feedback. I'm thrilled to hear that you had a positive experience with Craig here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto him. Thanks again, and we wish you all the best moving forward. Kind Regards, The Client Resolution Team at National Accident Law

0
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anonymous

Good

How it is explained my mind at ease. Many returns

A representative from National Accident Law Limited responded to this review

Hi there, Feedback is important to us - thank you so much for taking the time to leave your review. We're so glad to hear that you have been happy with the service you received from us and will be sure to share your kind comments with those responsible. Kind regards, The Client Resolution Team at National Accident Law

0
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Other Reviews

Profile image of Savanah Ibbeson

Savanah Ibbeson

Savanah

Great service and kept me updated along the way

A representative from National Accident Law Limited responded to this review

Hello there, Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so. It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion. Thank you again and we wish you the best of luck moving forward. Kind regards, The Client Experience Team at National Accident Law

0
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Profile image of Helen Cook

Helen Cook

Helen

I was very grateful for Alex's perseverance to the conclusion of my claim. I couldn't have asked for better support during the complicated process it turned out to be.

from National Accident Law Limited

Helen, we appreciate your thoughtful feedback. Alex will be pleased to know that their dedication and support helped you through a complex matter. Thank you for placing your trust in us.

0
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Profile image of Isha Kanu

Isha Kanu

Isha

My experience with NAL has been spectacular, I was very well taken care of and communication from everyone involved was great. When my accident took place in 2024, I wasn’t sure who to go to or what to do so I ended up doing research on different cases of people being in road accidents; this then led me to downplay and invalidate my case until I spoke to a friend about how I was feeling. Once I got in contact with NAL I felt heard and truly considered through the entire process; I want to saw thank you to everyone involved!!

Hello Isha, Thank you for taking the time to leave your review. I'm happy to hear that you had a good experience with National Accident Law. We prioritise our consumers in all we do, and I'm pleased to see that it shows in your experience. We will be sure to share your kind comments with those responsible. Thanks again, and take care. Kind Regards, The Client Experience Team at National Accident Law

0
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sammy smith

sammy

National Accident Law, was very helpful with my claim. And when I wanted to know anything about how the claim was going. They replied quickly and kept my informed. So I am happy with the service I recieved from National Accident Law. 5 star service in my opinion 👍

from National Accident Law Limited

We’re glad to hear that you felt well supported throughout your claim. Sammy. Keeping clients informed and responding promptly is important to us, so it’s great to know this was your experience. Thank you for taking the time to share your feedback.

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Sami Kalliosaari

Sami

NAL provides good and highly professional service with compensaton for win-only

Hi there, Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us. Thank you again, we wish you all the best. Kind regards, The Client Experience Team at National Accident Law

0
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