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How Merrils Ede Compares

Value for money

!

Limited data.

This firm - 78%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Merrils Ede on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Merrils Ede. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 68%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Merrils Ede and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Merrils Ede performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 68%
No 32%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 68%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Merrils Ede and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Merrils Ede compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 68%
No 32%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Merrils Ede offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.8/5

Reviews summary

  • Excellent

    15
  • Very Good

    0
  • Average

    0
  • Poor

    1
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Helen

Helen

March 19, 2024

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Collected on:

Avoid this firm unless you like dishonesty and incompetence.

Merrils Ede were hired in early 2021 to process my late mother's estate. They did not follow all my instructions, failed to communicate said instructions within the firm, persistently failed to spell my mother's and my names correctly which led to further problems in recovering funds from banking institutions, they retained vital documents which they still hold now despite having been asked to return them over a year ago, and have still failed to respond to my letter of complaint sent in October 2022. Their excuse for not dealing the complaint? "It's a long letter". They also overcharged me, made errors in their accounting, and lied, stating that one task had been completed when I had evidence to the contrary. The legal ombudsman, to whom I complained on 9 January 2023, have still not assigned an investigator.

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sangita

sangita

June 14, 2023

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Collected on:

Unprofessional law firm

The law firm is absolutely unprofessional. The lawyers do not respond to queries. They take months to come back with the response. The lawyer is so unprofessional that she cannot even locate an email which has been sent 3 times. There is only one central email id which is so cluttered that important emails cannot be located. Absolutely horrible experience. I am from India and have experienced far better service from Indian law firms. Will never recommend them to anyone

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Ricardo

Matter Type:

Probate

Ricardo

December 12, 2022

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Collected on:

Average at best

We used this company to handle the probate for a recently deceased relative.
We only chose them as they had handled the will previously, but we regretted that choice.
Communication was poor and their attention to detail was lacking.
Forms of the executors had incorrect names and details, letters were 'posted' with no proof and never received.
These matters should be the bread and butter for a firm with this history, but I'm afraid the bread was moldy and the butter had gone off.

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sangita

sangita

March 06, 2022

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Collected on:

One of my worst experience ever

Solicitors do not respond to mails, they always come back with problems with no solution at hand. Worst experience ever.

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Peter

Matter Type:

Probate

Peter

May 06, 2021

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Collected on:

Truly awful treatment

Merril Ede's were nominated as the executor of my mother-in-laws will. What an experience it has been. A dozen emails, two registered letters and two soliticor's letters over two years and only one single response (and that which clearly had not read any previous correspondence).

I cannot recommend using this solicitor at all. In a word..appalling!

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Anonymous

Verified review

This review has been left by a verified client who used Merrils Ede.

Anonymous

November 11, 2020

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Collected on:

Probate, Wills & Trusts

My needs were dealt with, with sensitivity, specially as I have a sight problem. Extra care was taken to allow me immediate attention . . .. I greatly appreciate the kindness shown to me. This is not always forthcoming in the business world today.

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Jessie

Verified review

This review has been left by a verified client who used Merrils Ede.

Jessie

November 10, 2020

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Collected on:

Probate, Wills & Trusts

Living in Brighton I use the phone, and have found the staff always ready to help. Nothing is too much trouble.,

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Douglas

Verified review

This review has been left by a verified client who used Merrils Ede.

Douglas

November 10, 2020

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Collected on:

Probate, Wills & Trusts

Excellent service. Did what I wanted. Easy communication. Pleased with the result.

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x

Verified review

This review has been left by a verified client who used Merrils Ede.

x

November 10, 2020

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Collected on:

Probate, Wills & Trusts

.... explained so I was able o understand and was very sympathetic as I recently lost my wife to Coronavirus.

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Anonymous

Verified review

This review has been left by a verified client who used Merrils Ede.

Anonymous

November 10, 2020

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Collected on:

Residential Property / Conveyancing

I have been very satisfied with my dealings on conveyancing and family law matters. I would recommend Merrils Ede

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Merrils Ede are accredited by

accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Settlement Agreements
  • Family Law
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • High Net Worth Divorce
    • Inheritance Act claims
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Landlord and Tenant
  • Money & Tax
    • Debt and Bankruptcy
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Credit Control
    • Debt Recovery
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