Thoughtful and professional
I had a great conversation and understanding from the agent. Hope everything will eventually turn out well. My experience so far is professionalism, empathy and understanding.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Absolutely Awful
If I could give this company zero stars I would do - they are absolutely shocking - everyone stay away from this company!
This company was instructed in November 2019 and here we are in October 2020 and I have not received a phone call, an email in nearly a year - I have no update about my case so I can only presume they have just sat on it and have done absolutely nothing with it in nearly a year!
There slogan is "we've got you covered" is quite ironic when they do nothing whatsoever they MOST CERTAINLY "HAVE NOT GOT YOU COVERED"! I am considering taking this company to the Financial Ombudsman - AWFUL - PLEASE STAY AWAY EVERYONE!!
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Car injury
Matter Type: Car Accident
All staff have been very supportive. All experienced and knowledge is wide, they were are able to offer reassurance when I was very upset and anxious. They have kept their professional work methods even through this difficult time with having to work from home. I would recommend them.
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Very good
Matter Type: Car Accident
Explained everything from the start and kept me updated with the information required! Would defiantly recommend!
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Major Accident On M4
All i can say is that Sian Unwin has been Outstanding. OCL Solicitors have been really helpful and Professional in communication in this Pandemic Year, especially Sian .
Shes has put us at ease and gave us a lot of confidence in the whole situation.
We got what we expected as she said and found the process not daunting.
I will recommend to others. Thank you again Sain Unwin.
Rajan
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RTA
Initially not too impressed as felt I was passed from pillar to post, had too many different file handlers. Case proceeded to court hearing and Stephanie Daubney-Yates took over matters and proved to be extremely helpful and very professional. She made me feel comfortable and confident. Outcome of case was successful. Thank you, Stephanie.
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Car Accident
Matter Type: Car Accident
I found OCL to be very helpful and professional especially Nicola Walker who handled my case.
I would recommend them.
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Would highly recommend
Matter Type: Road Traffic Accident
A very pleasant, smooth process. My contact with the firm throughout has been consistent, friendly and supportive yet knowledgeable and professional from all staff.
I would highly recommend them.
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Help with my claim
Matter Type: Road Traffic Accident
All the people at your office where very helpful And friendly
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Great service
Matter Type: Car Accident
Very thorough and friendly service from start to finish. Efficient and knowledgable. Thankyou!
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