James Williams
Wills, Trusts & Probate
Updated Will
It was a very friendly and professional experience dealt with by Julie Hissey throughout the process.
Legal experts tagged in
this review
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Beneficiaries
|
128 Total Company Reviews
Beneficiaries
|
128 Total Company Reviews
Bews Corner, 2 - 6 Westport Road, Burslem, Stoke-on-Trent, Staffordshire, ST6 4AW
Accepting new clients
Bews Corner, 2 - 6 Westport Road, Burslem, Stoke-on-Trent, Staffordshire, ST6 4AW
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 57201
ReviewSolicitors Suitability Check
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
5.0/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Accreditations
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co are accredited by
Description
We make the complex simple Our legal advice acts only in your best interests, ensuring the best possible outcome for you and your rights. With our expertise and know-how, we'll help you defend your position, save money, and reduce stress.
Rankings by area of expertise
The rankings below show the areas of expertise that Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co are accredited by
Description
We make the complex simple Our legal advice acts only in your best interests, ensuring the best possible outcome for you and your rights. With our expertise and know-how, we'll help you defend your position, save money, and reduce stress.
Rankings by area of expertise
The rankings below show the areas of expertise that Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Meet the team of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Samiya Hashmi
Solicitor
4.9
|
20 Reviews
Steven Park
Solicitor
4.9
|
26 Reviews
Julie Hissey
Probate Manager
5.0
|
34 Reviews
Meet the team of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Julie Hissey
Probate Manager
5.0
|
34 Reviews
Steven Park
Solicitor
4.9
|
26 Reviews
Samiya Hashmi
Solicitor
4.9
|
20 Reviews
Stephen Vasey
Partner
4.9
|
7 Reviews
Gabby Astle
Paralegal
4.0
|
3 Reviews
Arif Hussain
5.0
|
1 Reviews
Contact & Locations - Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Bews Corner, 2 - 6 Westport Road, Burslem, Stoke-on-Trent, Staffordshire, ST6 4AW
Reviews
5.0
/5
33 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Clients praise the firm for wills and probate, conveyancing, property sales and purchases, estate matters, and wider legal support. Reviewers consistently highlight clear explanations, practical advice, efficiency, and prompt communication, with work completed quickly and questions answered thoroughly. The team is described as professional, knowledgeable, approachable, courteous and patient, while also being reassuring, responsive and easy to deal with. Many clients value the firm’s good value, attention to detail, and supportive manner during stressful or complex situations.
Very helpful
Clear explanations
Professional service
Quick turnaround
Prompt responses
Kept informed
Friendly staff
Great courtesy
Efficient process
Good value
ReviewSolicitors Review List
Susan Capewell
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Wills, Trusts & Probate
Wills
My Husband and I visited these solicitors to update our wills. We saw Julie Hissey who was very friendly, professional and efficient. We were sorted out very quickly, the whole process only taking about a week
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thanks for the great feedback, Susan! Sorting out your wills within a week is about as smooth as it gets. Julie will be delighted to hear that her quick and friendly service made such a positive impression on you and your husband. Thank you for taking the time to share your experience!
Russell
Wills, Trusts & Probate
Wills
Excellent service from Julie Hissey having just completed my will.Julie was professional she explained the process very clearly and would highly recommend
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
We truly appreciate your trust in Julie to handle your Will. She will be absolutely thrilled to hear your kind words. Thank you again, Russell, and take care!
Kenneth Hunt
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Wills, Trusts & Probate
Will
I needed to change my will, having done the first will with walters & plaskitt i was happy to use them again, Julie was very helpful and professional. I've no problem in recommending them. Excellent Service
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for the fantastic review! We are delighted that you chose Walters & Plaskitt again to update your Will. It is wonderful to hear that Julie provided such a helpful, professional, and excellent service. We truly appreciate your high recommendation, Kenneth, and we look forward to assisting you in the future!
Mark Howe
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Wills, Trusts & Probate
Fantastic
Very efficient will always use them have been for years now
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for the fantastic review and for your years of loyalty! We're delighted to hear that our team always delivers an efficient service for you. Thank you for continuing to choose our firm, Mark, and we truly appreciate your ongoing support!
Other Reviews
Linda O'Donoghue
Wills, Trusts & Probate
Linda
We contacted Walters and Plaskitt regarding making our wills. We chose them as they'd dealt with my parents wills and probate. Julie was so much help and made everything plain and clear. Bethany Jones was also very helpful throughout. Julie is very knowledgeable, professional and very easy to talk to,she is also very down to earth. Thank you for all your help.
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for your lovely feedback and for continuing to trust Walters and Plaskitt with your family’s legal matters. We’re delighted Julie and Bethany made the process straightforward and helped you feel comfortable throughout. Your appreciation means a great deal to us.
Sandra Hutchinson
Wills, Trusts & Probate
Sandra
My Will needed updating so i contacted Walters and Plaskitt to make an appointment. I was pleased to hear that Julie Hissey was available, as she had done my previous wills. Julie is a lovely, amiable and professional lady. She gave me guidance and advice which was greatly appreciated. When you make a will it can be a daunting experience. I highly recommend Julie for her professionalism and quick turnaround time as my new Will was in place the next day. Thank you Julie,
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for the fantastic review, Sandra! We are delighted that you returned to Walters and Plaskitt and had such a positive experience with Julie. Making a Will can be a daunting task, but Julie’s professional guidance and amazing next-day turnaround made it completely seamless. Thank you for your support and your high recommendation!
Jeanette
Wills, Trusts & Probate
Jeanette
Julie has just completed a probate application for our familly. She is very professional and explained everything clearly to us. We would highly recommend.
Legal experts tagged in
this review
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you so much, Jeanette! We’re delighted Julie could provide clear guidance and professional support throughout your probate application. Your recommendation means a lot!
Robert
Wills, Trusts & Probate
Robert
Excellent, friendly and helpful service from Julie Hissey. Would highly recommend.
Legal experts tagged in
this review
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
We’re delighted Julie could provide friendly and helpful support throughout your matter, Robert. It’s wonderful to hear you would highly recommend her services.
John
Wills, Trusts & Probate
John
We chose W&P to deal with our probate. Julie was professional but also down to earth. She explained the whole process very well. We expected the probate to take about 14 weeks but was through within 4. Thank you for you help and support throughout you made it all easy and stress free for us. Would recommend.
Legal experts tagged in
this review
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Dear John, Thank you for your kind feedback. We're delighted Julie could provide clear guidance and help complete your probate efficiently, making the process easier and less stressful for you. Your recommendation means a lot. Best regards, Walters & Plaskitt Solicitors
Reviews
4.8
/5
128 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Clients praise the firm for wills and probate, conveyancing, property sales and purchases, estate matters, and wider legal support. Reviewers consistently highlight clear explanations, practical advice, efficiency, and prompt communication, with work completed quickly and questions answered thoroughly. The team is described as professional, knowledgeable, approachable, courteous and patient, while also being reassuring, responsive and easy to deal with. Many clients value the firm’s good value, attention to detail, and supportive manner during stressful or complex situations.
Very helpful
Clear explanations
Professional service
Quick turnaround
Prompt responses
Kept informed
Friendly staff
Great courtesy
Efficient process
Good value
ReviewSolicitors Review List
James Williams
Wills, Trusts & Probate
Updated Will
It was a very friendly and professional experience dealt with by Julie Hissey throughout the process.
Legal experts tagged in
this review
R Pearce
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Housing & Property
Excellent
Steven responded very quickly to any letters sent or received. Telephone calls were returned the same day. We were shown great courtesy by everyone. Steven kept us informed & daily at times. Everything was explained fully on the sale. Good value for value considering the amount of work carried out.
Solicitors tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
It’s wonderful to hear that Steven and the team provided such responsive and courteous service. We’re pleased you felt well informed and that everything was clearly explained during your sale. Thank you for your recommendation.
Alex & Ian
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Housing & Property
Conveyancing
Really good service, we are very happy. Thank you!
Solicitors tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
It’s lovely to know you were so pleased with the service. Thank you for taking the time to share your feedback.
S Scalise
bad
we took them on from the reviews we had read wish now we hadn't bothered. nearly 2 months and not once have they contacted us, we keep chasing them with calls the receptionist says she has passed the information on and yet we do not get any call back from them. if this is how you treat your clients i don't know how it is still running we have no alternative now but to look for another solicitor due to them, the receptionist was no help at all just telling us if that is what you have got to do then you must do it when we told her we will now have to look for another solicitor. 6 weeks of calls going back and forward with them and getting nowhere at all absolutely sham of solicitors
Solicitors tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
We are sorry to hear that your experience has left you feeling let down. We take concerns about communication seriously and would welcome the opportunity to review what happened. Please contact us directly so that we can ensure your concerns are reviewed through the appropriate process.
D & G Builders Stole Ltd
Verified
This review was submitted by a verified client of Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co.
Housing & Property
Walters and Plaskitt
The Company carried out my instructions G
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thanks for the feedback! It’s great to know that the Walters and Plaskitt team took care of your instructions smoothly and got everything done as requested. Thank you for choosing us, and all the best for the future!
Other Reviews
Linda O'Donoghue
Wills, Trusts & Probate
Linda
We contacted Walters and Plaskitt regarding making our wills. We chose them as they'd dealt with my parents wills and probate. Julie was so much help and made everything plain and clear. Bethany Jones was also very helpful throughout. Julie is very knowledgeable, professional and very easy to talk to,she is also very down to earth. Thank you for all your help.
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for your lovely feedback and for continuing to trust Walters and Plaskitt with your family’s legal matters. We’re delighted Julie and Bethany made the process straightforward and helped you feel comfortable throughout. Your appreciation means a great deal to us.
Sandra Hutchinson
Wills, Trusts & Probate
Sandra
My Will needed updating so i contacted Walters and Plaskitt to make an appointment. I was pleased to hear that Julie Hissey was available, as she had done my previous wills. Julie is a lovely, amiable and professional lady. She gave me guidance and advice which was greatly appreciated. When you make a will it can be a daunting experience. I highly recommend Julie for her professionalism and quick turnaround time as my new Will was in place the next day. Thank you Julie,
Legal experts tagged in
this review
from Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you for the fantastic review, Sandra! We are delighted that you returned to Walters and Plaskitt and had such a positive experience with Julie. Making a Will can be a daunting task, but Julie’s professional guidance and amazing next-day turnaround made it completely seamless. Thank you for your support and your high recommendation!
ديله گيان
ديله
✍️✍️✍️
Hiwa
Hiwa
✍️✍️✍️
Jeanette
Wills, Trusts & Probate
Jeanette
Julie has just completed a probate application for our familly. She is very professional and explained everything clearly to us. We would highly recommend.
Legal experts tagged in
this review
Walters & Plaskitt Solicitors Incorporating Leslie N Dodd & Co
Thank you so much, Jeanette! We’re delighted Julie could provide clear guidance and professional support throughout your probate application. Your recommendation means a lot!
Can This Law Firm Assist You?
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
See availability
Check expertise
Estimate Costs
