Top 1 of 1 law firms for Consumer, PERSONAL | Gelli, Rhondda Cynon Taff

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This area covers disputes about defective goods, unsatisfactory services, digital content, travel problems and consumer credit as applied in Wales. A solicitor prepares demand letters and statutory notices, advises on the Consumer Rights Act 2015 and related consumer protection regulations, negotiates with traders and travel operators, liaises with local authority Trading Standards and Citizens Advice services in Wales, and represents clients in the county court or at alternative dispute resolution. Evidence such as receipts, service records and any product inspections determines the practical course of a matter.

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