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Distance Selling Regulations cover how consumer contracts formed away from a shop in England are made, including the rights to information, cancellation and refunds when buying goods or services online or by mail order. A solicitor in this area reviews terms, ensures compliance with disclosure obligations, and handles post‑contract issues such as cooling‑off rights, delivery problems, returns and refunds, plus any misrepresentation or faulty goods claims. They also advise on regulatory enforcement and dispute resolution where a consumer challenge arises.
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