Darren Bland
House sale
Sean provided an excellent service and moved things along quickly and efficiently. Highly recommend.
Brian Mackenow & Co Limited
Housing & Property
|
67 Total Company Reviews
Housing & Property
|
67 Total Company Reviews
38 West Sunniside, Sunderland, Tyne and Wear, SR1 1BU
Not accepting new clients via ReviewSolicitors
38 West Sunniside, Sunderland, Tyne and Wear, SR1 1BU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 563726
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Brian Mackenow & Co Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
14%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.9/5
Rankings by area of expertise
The rankings below show the areas of expertise that Brian Mackenow & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Brian Mackenow & Co Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
18% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
19% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.9/5
Rankings by area of expertise
The rankings below show the areas of expertise that Brian Mackenow & Co Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Brian Mackenow & Co Limited
38 West Sunniside, Sunderland, Tyne and Wear, SR1 1BU
Reviews
4.9
/5
49 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Brian Mackenow & Co Limited
The firm specialises in residential conveyancing, property sales, purchases and lease extensions, with clear expertise in efficient, timely completions. Clients value rapid, concise communication, accessibility, friendliness and a proactive, deadline-driven approach. Strengths noted include competitive pricing and consistently reliable service across multiple transactions. Negatives are few: a small number of cases required occasional chasing and delays were sometimes caused by other solicitors rather than the firm. Overall feedback balances strong technical competence with highly regarded client-facing soft skills, though clients expect prompt follow-up when third parties slow the process.
quick service
efficient handling
good communication
responsive staff
competitive pricing
met deadlines
friendly staff
professional conduct
occasional chasing
stress free
ReviewSolicitors Review List
anonymous
Excellent
Sean Gardiner handled the sale of our family home. Very good service. Sean always got back to us and moved things on when he needed to. Would recommend if your looking to buy or sell
Barbara Hardy
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
Perfect service
Sean Gardiner at Brian Mackenow was wonderful in dealing with my lease extension. He was very knowledgable about the whole process and talked me through the full procedure. His communication with the other solicitor was rapid so we completed in a very timely manner. Thank you!
Sheila Ftizsimons
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
A very smooth process
I rang quite a few solicitors. The prices differed massively, but Sean,s quote was by far the cheapest. His reviews were great too. The service has been great. Sean kept me in the loop at all times and was always available if I had a query. I highly recommend Sean.
Jane-Ann Collins
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
Property sale
Excellent, swift and regularly updated by Sean.
Reviews
5.0
/5
67 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Brian Mackenow & Co Limited
The firm specialises in residential conveyancing, property sales, purchases and lease extensions, with clear expertise in efficient, timely completions. Clients value rapid, concise communication, accessibility, friendliness and a proactive, deadline-driven approach. Strengths noted include competitive pricing and consistently reliable service across multiple transactions. Negatives are few: a small number of cases required occasional chasing and delays were sometimes caused by other solicitors rather than the firm. Overall feedback balances strong technical competence with highly regarded client-facing soft skills, though clients expect prompt follow-up when third parties slow the process.
quick service
efficient handling
good communication
responsive staff
competitive pricing
met deadlines
friendly staff
professional conduct
occasional chasing
stress free
ReviewSolicitors Review List
Darren Bland
House sale
Sean provided an excellent service and moved things along quickly and efficiently. Highly recommend.
anonymous
Excellent
Sean Gardiner handled the sale of our family home. Very good service. Sean always got back to us and moved things on when he needed to. Would recommend if your looking to buy or sell
Barbara Hardy
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
Perfect service
Sean Gardiner at Brian Mackenow was wonderful in dealing with my lease extension. He was very knowledgable about the whole process and talked me through the full procedure. His communication with the other solicitor was rapid so we completed in a very timely manner. Thank you!
Sheila Ftizsimons
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
A very smooth process
I rang quite a few solicitors. The prices differed massively, but Sean,s quote was by far the cheapest. His reviews were great too. The service has been great. Sean kept me in the loop at all times and was always available if I had a query. I highly recommend Sean.
Jane-Ann Collins
Verified
This review was submitted by a verified client of Brian Mackenow & Co Limited.
Property sale
Excellent, swift and regularly updated by Sean.
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