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Charter Solicitors

012740326552

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Charter Solicitors

How Charter Solicitors Compares

Value for money

This firm - 54%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Charter Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Charter Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 10%
About Right 70%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 80%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Charter Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Charter Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 80%
No 20%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 60%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Charter Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Charter Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 60%
No 40%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Charter Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

4.2/5

Reviews summary

  • Excellent

    4
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lucy

Lucy

October 13, 2022

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Collected on:

Incredibly helpful!

I had occasion to visit Mr Simon Hustler for some help with legal documentation. Simon was incredibly helpful, knowledgeable and friendly. I'm very grateful to Simon for helping me. Thank you.

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Khaleel

Khaleel

March 21, 2021

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Collected on:

Brilliant Firm! Got me out of debt whilst dealing with an important court case all for £200

Nick and Simon dealt with my case and everyone was brilliant, Nick spoke to me properly on the day of the court case l, we went over everything, he reassured me and kept me comfortable during my court visit when we got to the magistrates Nick did exactly as he said he would managed to give me the outcome we all hoped for and also removed over 2K worth of fines from before that were not set fairly, I’m now stress free from court and also barely have any debt left all thanks to the work of this firm and the professionally trained solicitors, will be using you for all my court cases.

Khaleel.

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Артем

Matter Type:

Further leave to remain applications

Артем

December 27, 2020

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Collected on:

Immigration consultation - wasted my time and money

Very poor service. Advised me to apply for a particular type of visa (Further Leave to remain application). I followed every their advice but got refusal from the Home Office. It appears on the Home Office letter that I had zero chances from the beginning, despite doing everything what Charters Solicitors said.
They will give you very misleading information - their only concern is to take your money, no matter what's the outcome of your case.

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Lyra

Matter Type:

Family Visit Visa Applications /Appeals

Lyra

October 31, 2020

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Collected on:

Compassionate Team!

From the moment I first made that phone call, I received the most genuine welcoming. My situation was considered and empathised by 2 specific individuals who dealt with my situation. You could tell that these people honestly wanted the best for you and put in 110% of effort into making sure that you accomplished what you needed. I felt looked after whilst also constantly considering my emotions and having the most patience with me. It was such a lovely feeling to have had a professional friend that we even recognised each other’s voices on the phone when I rang! You guys definitely had that human factor and were so empathetic! Thank you so so much!!!!

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ALOK

ALOK

October 29, 2020

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Responsive and a top notch team for Immigration

The team handled my complex visa application for Non-EU Extended Family Member of an EU national. Not only did I got the visa but received within 35 days of application ( HO timelines are 6 months!!). Very prompt to attend and clarify your queries.

Highly recommended.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Immigration
    • Applications for British citizenship
    • Asylum applications and appeals
    • Citizenship
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Human Rights