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How Eatons Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eatons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eatons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 1%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eatons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eatons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eatons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eatons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eatons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    440
  • Very Good

    26
  • Average

    0
  • Poor

    1
  • Awful

    23

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Annette

Matter Type:

Disputed Probate

Annette

October 05, 2024

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Collected on:

Will

After speaking to Gareth Williams on telephone about making a new will,on the Friday 27th September. I received my will draft on Saturday 28th September, Monday 30th September I went to sign it. Gareth was really professional, efficient and I am really pleased that it did not take long.

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Karen carr

Verified review

This review has been left by a verified client who used Eatons.

Karen carr

September 27, 2024

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Transfer

Fantastic communication between client and my solicitor athia. Answered any questions i had with great response
Would highly recommend and with be staying with eatons solicitors.
Great team.

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Ellie Palomar

Verified review

This review has been left by a verified client who used Eatons.

Ellie Palomar

August 23, 2024

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Reassuring Service

Amazing and reassuring service from Nabeel. Very thankful and relived he worked everything out. Staff at the Bingley office were great too. Super friendly. Thank you.

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Maynard Flint

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Sales or purchases of shops, factories, warehouses, offices and licensed premises

Maynard Flint

August 22, 2024

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Excellent & Professional

Mrs. Roberts has always given an excellent & professional service which we have come to rely on.

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Patrick Gilligan

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Patrick Gilligan

August 22, 2024

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A most rewarding experience.

I was most impressed by Kirsty. Her friendly manner and her attention to detail made my visit a most rewarding experience. Thank you.

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Mr. E & Mrs. P R Murgatroyd

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Mr. E & Mrs. P R Murgatroyd

August 22, 2024

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Efficient and Professional

We came to your office for advice and commencement of making our Wills and Powers of Attorney. We were introduced to Husnaa Hussain, who was a very polite, precise and pleasant young lady who made us very welcome and at ease. She was very thorough regarding how to make our Wills and gave plenty of advise on how to word it and what was allowed by law regarding property and finance. Everything was explained and finalized with the minimum of fuss and in good time. Would not hesitate to use again if the need arose, and would certainly recommend them to anyone wanting a good solicitor who is efficient and professional in their job.

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Carol Morley

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Probate

Carol Morley

August 22, 2024

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Collected on:

Excellent

Nothing to improve on

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Gary Smith

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Gary Smith

August 21, 2024

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Collected on:

Good

Very Good

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Brenda & Stuart Lodge

Verified review

This review has been left by a verified client who used Eatons.

Brenda & Stuart Lodge

July 30, 2024

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A prompt & efficient service

We were very pleased with the way we were constantly kept in the picture at all stages of Stuart`s sale of his business property. Communication was certainly excellent, as was preparation of all documentation at every stage of the transaction. It was good to be able to telephone the office, have the phone answered promptly, & speak to friendly staff as & when required.

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Amir Hussain

Verified review

This review has been left by a verified client who used Eatons.

Amir Hussain

July 10, 2024

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71 Sowden Road

I was recommended by a friend to approach Eatons Solicitors for my house search. My experience was good but I just couldn’t decide which house to purchase. Both Yasser and Rittian on the other hand were very professional and did their bit by chasing up after 3rd party solicitors, we went through a rollercoaster and back with chasing up after the sellers solicitors the seller’s solicitors were very unprofessional and didn’t liaise with any of us. Completion date took longer than expected it wasn’t eatons fault they all did their part and I highly recommend them to anyone. Thank you Yasir and Rittian for doing your bit and going the extra mile. Much appreciated!!!

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Reviews collected from

Claire

Claire

December 08, 2023

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Claire

William Stone has been fantastic I have used his solicitors twice and found him to be professionally superb and would highly recommend him.A understanding
and great man👍

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Emily

Emily

November 19, 2023

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Emily

Myself and my partner were recommended Amanda at Eatons through our mortgage advisor as he said she was great to work with.. He definitely wasn't wrong. We started the process and we had many issues along the way and found Amanda to be more than helpful with any set backs we had. She always kept us updated with where we were at with the purchase and answered any questions or concerns we had. We would most definitely recommend Amanda at Eatons as she was so friendly and easy to work with and went out of her way to help make the sale happen. Thankyou so much for all your help and we are so happy in our new home!

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Prakash

Prakash

November 16, 2023

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Prakash

I used Eatons to purchase my home and they did a amazing job! They are very hard working and are quick and efficient. They are also very fairly priced.

They where always available for any queries or questions you have and get back to you immediately.

Yasser was handing my file, and always made sure everything was done on time and correctly. A top solicitor.

Highly recommend!

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Anisa

Anisa

September 19, 2023

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Anisa

A lovely smooth service. Everyone was very friendly and answered all our questions. Charlotte was fantastic! Thank you very much.

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Madsam666

Madsam666

August 26, 2023

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Madsam666

My first phone call was awesome
Steven Gilby a solicitor made light of a complicated dispute. I wish i had gone to see him sooner

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Eatons are accredited by

accreditation
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About this branch

Description

One way Eatons is different is because we understand that using a solicitor can be a daunting prospect. It's inevitable — the situation that leads you to consult with one is more often than not one of difficulty and distress. Not to mention that, when you do actually speak with one, they use jargon-filled terminology that is impossible for anyone without a Law degree to understand. Part of the reason we have lasted so long and are trusted by thousands of people is that we approach legal protection from a truly personal standpoint. Avoiding incomprehensible language and drawn-out explanations; we make sure our legal advice is clear and practical for you. In this way, from the moment you contact us, you feel at ease, in control, and safe in the knowledge that you are receiving exactly the right legal protection for you.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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