Solicitor at Hart Brown

Lucy Jane Penfold

Solicitor - Associate

Lucy is an Associate in the Dispute Resolution team here at Hart Brown and specialises in Property Litigation. Lucy completed her law degree at Kingston University before completing the Legal Practice Course at the College of Law in Guildford (now the University of Law). Lucy qualified in 2012 and brings with her general commercial litigation experience from Central London and Surrey law firms. Lucy deals with all areas of property litigation including varied landlord and tenant disputes, evictions, neighbour disputes, boundary disputes, commercial property disputes, property disrepairs and dilapidations. Lucy’s general commercial litigation experience allows her to have a pragmatic and commercial approach to any legal issue faced.

Resolution House, Riverview, Walnut Tree Close, Guildford, GU1 4UX

Practice Areas

Housing & Property, Consumer, Company & Commercial

5.0/5 5 Client Reviews 5
  • Consumer 33%
  • Housing & Property 33%
  • Company & Commercial 33%
5 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    5
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Christina
Christina Added 6 months ago Report to admin
Collected whilst working at Hart Brown
October 10, 2023 20231010155624

Litigation / Dispute Resolution

5

Thank you to all staff I met at reception, smart and informed. Top staff. Gold star for parking.

Solicitor named in this review: Lucy Jane Penfold

A representative from Hart Brown responded to this review on 12 October, 2023

Thank you so much for your review, it is appreciated by the whole team.

Was this review helpful? Yes

Jerusha Smit
Verified Jerusha Smit Added 11 months ago Report to admin
Collected whilst working at Hart Brown
May 24, 2023 20230524132959

Brilliant.

5

We were forced into a position that our family did not want to be in. But Lucy was wonderful every step of the way. A difficult situation all of a sudden seemed bearable.
Thank you Lucy for going above and beyond.

Solicitor named in this review: Lucy Jane Penfold

A representative from Hart Brown responded to this review on 30 May, 2023

Thank you for this wonderful review, we are so pleased to hear you were happy with the service you received from Lucy and the team.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 year ago Report to admin
Collected whilst working at Hart Brown
April 05, 2023 20230405183702

Loan Agreement

5

I found Lucy to be extremely professional, efficient and a pleasure to deal with. What's more she delivered results. I would certainly work with her again.

Solicitor named in this review: Lucy Jane Penfold

A representative from Hart Brown responded to this review on 13 April, 2023

Thank you very much for this wonderful review and feedback on your experience with Lucy.

Was this review helpful? Yes

Mrs C
Mrs C Added 1 year ago Report to admin
Collected whilst working at Hart Brown
February 07, 2023 20230207151002

Litigation / Dispute Resolution

5

I am super happy with the work and outcome that Lucy Penfold attained for me. Your location to me is convenient too and I will definitely use you again. Thank you!

Solicitor named in this review: Lucy Jane Penfold

A representative from Hart Brown responded to this review on 07 February, 2023

Thank you very much for your wonderful review, Lucy was delighted to see it.

Was this review helpful? Yes

S. Brown
Verified S. Brown Added 1 year ago Report to admin
Collected whilst working at Hart Brown
September 13, 2022 20220913121314

Neighbour Dispute

5

We purchased our home at the height of the pandemic in February 2020. The property was empty for 5 years prior to us moving in. Quite quickly, we realised that every weekend without fail, smoke was coming from the back of our garage (the garage is at the very end of the garden). It was so bad that when I did my laundry, I had to be scurrying outside to take them up and locking up our windows because of the smell of whatever was being burnt. We thought it was just a one-off, but it continued.

Things came to light when we cleared the side of the fence of rubbish and overgrown weeds. And to our horror our next door neighbour had inserted a gate and gained access to the rear of our garage
where they were burning their rubbish. Not only that, they built a platform from the back of their garden and extend it over to the rear of ours! also using it as a storage area.

After suffering 2+ years of stress and fussing with my other half about the problem because we did not want a row/confrontation with the neighbours. At one point I spoke to the neighbour about it, but they still carried on. So I decided to seek help.

I first contacted HartBrown in April 2022 and was referred to Lucy Penfold. Lucy listened to my problem and explain things to me so I could understand and was professional from the very start. She forwarded all the necessary paperwork to me to begin the process immediately. All the time keeping me informed. If she was not in office on a particular day, she would refer me to one of her team members who worked along side her.

Lucy was able to get the job done, for example the burning of rubbish behind our garage has stopped, also, there was a twist to all of this (which I won't go into details) and it's because of the excellent job of Lucy and her team. (Even though some of the problem still exist, which we later found out, she was able to leave me into capable hands for which I am very happy), simply because of her hard work and dedication. I cannot thank Lucy and her team enough and am very grateful that she was there for me.

I would definitely recommend HartBrown to my friends and family and surely use them again if needs be. Thanks Lucy!




Solicitor named in this review: Lucy Jane Penfold

A representative from Hart Brown responded to this review on 16 September, 2022

Thank you so much for taking the time to leave this wonderful five star review. Your comments will be passed onto Lucy and the team who will be delighted.

Was this review helpful? Yes

About Lucy Jane Penfold

Lucy is an Associate in the Dispute Resolution team here at Hart Brown and specialises in Property Litigation. Lucy completed her law degree at Kingston University before completing the Legal Practice Course at the College of Law in Guildford (now the University of Law). Lucy qualified in 2012 and brings with her general commercial litigation experience from Central London and Surrey law firms. Lucy deals with all areas of property litigation including varied landlord and tenant disputes, evictions, neighbour disputes, boundary disputes, commercial property disputes, property disrepairs and dilapidations. Lucy’s general commercial litigation experience allows her to have a pragmatic and commercial approach to any legal issue faced.

Languages Spoken: English

Contact Lucy Jane Penfold

Address

Hart Brown

Resolution House

Riverview

Walnut Tree Close

Guildford

GU1 4UX



Phone 01483887766

Website