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Linda
Having used Thornton Jones on numerous occasions, mainly sorting legal issues for elderly parents, I can highly recommend them. All issues were dealt with in the most efficient and professional manner, but also with kindness and compassion. In my latest dealings, I'm very grateful to Liz Fyfe and Michelle Hitch for ensuring a stress-free process.
A representative from Thornton Jones Solicitors responded to this review on 13 September, 2022
Thank you for taking the time to leave such a lovely review - it really does mean a lot and we are very glad you had such a positive experience.
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Helpful and professional
Thornton Jones Solicitors were professional and helpful. It was clear from the outset that they were a team that put their customers first. We had a somewhat complicated business matter that we needed some support with. In addition to providing the service we needed, they also took the time to call and to explain each step of the process and why certain recommendations had been made. A really good team and highly recommended.
Solicitor named in this review: Michelle Hitch
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Exemplary service
Setting the performance and legal aspects aside, I found dealing with Liz Fyfe and her team (Michelle Hitch, Ellie Brown, Janet Clapham and Melita Roberts) a trouble free and pleasant experience. It has been a difficult year for all professions but Thornton Jones managed to deliver the required result without any significant time delays. I do apologise for not being able to offer any constructive criticism or ways to improve the service but there were no problems or issues on which to base them.
Overall I was very impressed and would not hesitate recommending Thornton Jones to family and friends.
Solicitor named in this review: Michelle Hitch
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Very impressed
I was very impressed with the service and professionalism at Thornton Jones, in particular Jessica Orme and Michelle Hitch who went out of their way to make sure I was fully informed at every step of the process. Jessica Orme was in constant contact during the process, informing me what step we were at and of time frames and acted with the upmost professionalism. Michelle Hitch was always available to answer any questions I had and always acted with the upmost professionalism. I have already recommended your firm to a colleague.
Solicitor named in this review: Michelle Hitch
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