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How Thornton Jones Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    734
  • Very Good

    25
  • Average

    6
  • Poor

    0
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steve Elliott

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Steve Elliott

April 25, 2024

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Collected on:

Probate

Melanie was very easy to deal with also she knew her stuff and she has a sense of humour.Also all the staff in the office at Sherburn are very helpful and polite.Would certainly recommend and will deal with them again if needed.
Many thanks.
Steve Elliott.

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Ilene Morrall

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This review has been left by a verified client who used Thornton Jones Solicitors.

Ilene Morrall

April 19, 2024

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Experience of my legal work

Melanie and all the ladies I have had contact with during the legal preparation of my will etc have been so professional, friendly and patient with me. I really can’t thank everyone enough.

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John Hopwood

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

John Hopwood

April 05, 2024

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Collected on:

First Class Conveyancer

Friendly and informative throughout.
A pleasure to deal with her

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Deborah Langlois

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This review has been left by a verified client who used Thornton Jones Solicitors.

Deborah Langlois

March 29, 2024

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Excellent

Very reactive and always available.
First time to use this solicitor and will certainly use them again

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warren salmon

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

warren salmon

March 16, 2024

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Efficient Service

Selling a house can be stressful, and anything that removes some of that stress is welcome! This is where Alison from Thornton Jones helped enormously with managing that stress .
She provided all the information that we needed and answered any questions that arose during the sales process. Communications from her were always clear, concise, which helped us understand what was going on and what to expect next.
I have no problem with recommending Alison and the company she represents.

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Living Smiles Ltd

Matter Type:

Commercial Leases

Living Smiles Ltd

March 12, 2024

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Collected on:

Commercial Property Lease

We contracted Thornton Jones to help us negotiate a new commercial property lease for an expansion of our premises. The whole process was transparent and the Mr Knox and Ms Micallef's assistance was always supportive and on point, guiding us trough the process and highlighting the points of concern with all documentation.

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Chris Calow

Chris Calow

March 05, 2024

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Above & beyond.

Alison Jewell handled the transfer of my equity in my previous home to my wife & the purchase of my new home. Alison kept me informed throughout & always responded quickly to any questions I had.
A year later I referred back to Alison when it was discovered that my wife’s solicitors had not sent off the paperwork to the Land Registry as they had ceased trading. Alison once again was quick to respond & help me through this problem too. Throughout both pieces of work Alison was unbelievably quick to reply to any correspondence I sent her & her advice & help always reassured me.

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Ben truss

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Ben truss

February 26, 2024

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Collected on:

Equity transfer

Excellent first class people would definitely recommend.

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Iftikhar ellahi

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This review has been left by a verified client who used Thornton Jones Solicitors.

Iftikhar ellahi

February 26, 2024

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Collected on:

Property purchase

Alison Jewell wonderful solictiors she dealt with my property purchase it was council property council was nightmare she done great job very easy 2 talk two she very down 2 earth wonderful solictiors I really recommend Alison Jewell thanks 4 great job

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Janet Sloan

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This review has been left by a verified client who used Thornton Jones Solicitors.

Janet Sloan

February 26, 2024

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House sale

Rachel kept us fully informed throughout the process. Everything was explained fully and communication was good. We were dealt with in a pleasant and friendly way.

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Reviews collected from

Debbie

Debbie

April 24, 2024

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Debbie

Absolutely amazing service. Geraldine has made our transaction so smooth & totally stress free. Any queries we have she has been easily contacted & has always been very quick to deal with them. The whole process has been quick & very easy. We are very pleased. Thank you very much

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Debbie

Debbie

April 15, 2024

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Debbie

Shelley wells was fantastic in assisting me with my divorce. She knew exactly what advise I needed and when. She always went that extra mile as without her I wouldn't have know where to turn. I would highly recommend Shelley and her team and would never go anywhere else now for legal representation or advise. Thornton and Jones are certainly the best Solicitors by far

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John

John

April 05, 2024

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John

Couldn’t have wished for a more efficient and informative Conveyancer. On the ball and easily contactable. I honestly recommend Geraldine

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Julia

Julia

March 28, 2024

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Julia

Great customer service received from this business, who have just completed a sale of a property on my behalf. Special thanks to Rachele for dealing with everything so professionally and with care and understanding. I have no hesitation in recommending this firm of solicitors and they will be my first port of call for any other legal matters in the future. Thank you.

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malcolm

malcolm

February 14, 2024

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malcolm

I’ve sold numerous properties over the years and I’ve had so many problems with the solicitors I’ve used in the past . But this time it was brilliant. Everything was handled professionally speedily and personally. Thank you to Geraldine for her commitment every day chasing the buyers solicitors. I’ll definitely use you again the next time.

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Reviews collected from

Charlotte

Matter Type:

Residential Conveyancing

Charlotte

April 25, 2024

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Charlotte's experience...

Quick and assertive . Transparent and very informative. Thank you.

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Jonathan

Matter Type:

Residential Conveyancing

Jonathan

March 28, 2024

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Jonathan's experience...

I have been delighted with the personable and professional way Claire and her team have completed the work. Thank you.

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Claire

Matter Type:

Residential Conveyancing

Claire

March 26, 2024

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Claire's experience...

Brilliant service. I have been so happy with everything and the speed of replies and work undertaken. Thank you Robyn and Claire!

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Wai Ho

Matter Type:

Residential Conveyancing

Wai Ho

December 08, 2023

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Wai Ho's experience...

I have to thanks Claire and her team for their works on my case. They are very friendly and knowledgeable as well as efficient.

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Thornton Jones Solicitors are accredited by

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Fixed Fee Divorce
    • Grandparents' Rights
    • Lasting power of attorney
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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