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How Thornton Jones Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    730
  • Very Good

    25
  • Average

    6
  • Poor

    0
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jonathan Haig

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Investment purchases and Buy to Let

Jonathan Haig

April 09, 2024

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Professional and personable

The whole matter was handled in a professional but friendly manner. A clear process and good communication throughout. A perfect outcome.

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Alex Cross

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Alex Cross

February 07, 2024

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Very professional and helpful

Robyn dealt with my sale/purchase and she was brilliant. Robyn always responded in a timely manner to any queries I had via emails and was super helpful and friendly.
Thankyou for all your hard work.

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Anonymous

February 05, 2024

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Sale of property

Very approachable, helpfully polite and knowledgeable.

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Anonymous

February 05, 2024

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Sale of property

A pleasure to speak to and very helpful.

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Georgia

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Georgia

January 18, 2024

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Excellent solicitors and team

A big thanks to Claire Ward, Robyn Grimbley, Emily Pinchbeck and the rest of the team that supported us with our recent house purchase. They were communicative, proactive and extremely helpful - plus the app was a great for keeping us informed with the process (particularly as first time buyers).

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Georgia Unsworth

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Georgia Unsworth

January 15, 2024

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Excellent solicitors and team

A big thanks to Claire Ward, Robyn Grimbley and the rest of the team that supported us with our recent house purchase. They were communicative, proactive, extremely helpful and the app was great to show the flow through the process (particularly as first time buyers!).

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Lucy Richards

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Lucy Richards

December 08, 2023

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Excellent service

Highly recommend Claire ward, Robyn grumbled and Emily pinchbeck for property sales and purchasing. They are responsive and the prices are very reasonable for the service they deliver.

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Anonymous

November 05, 2023

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Property Conveyancing Service

An excellent service from start to finish.
Quick to provide responses, happy to help with any questions throughout the process, kept me informed with all correspondence with the other party.
Made a nervy process so much more easier knowing it was being handled with great professionalism.
Its no surprise the ratings are so high, because they deserve it!

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Tracey Jones

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Tracey Jones

October 27, 2023

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Collected on:

House Purchase

Excellence service all the way through
Helpful and clear instructions throughout.

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Elaine Warner

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Elaine Warner

October 16, 2023

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I highly recommend this company

This is the second time I have used the services of Claire Ward at Thornton Jones. This time it was for a flat purchase. Both times I have been very pleased with the professionalism and timely attention throughout the process. I wouldn’t hesitate to recommend her and also a special mention to Emily Pinchbeck, her assistant.

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Reviews collected from

Alison

Alison

April 19, 2024

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Alison

A great conveyancing team and reasonable fees

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Jonathan

Jonathan

April 09, 2024

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Jonathan

Excellent advice and remortgage process which included equity transfer. Very professional and patient. Every part of the process was clear and well managed. Thank you to Claire and the team.

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Stewart

Stewart

March 10, 2024

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Stewart

The sale of my property was dealt with in a prompt and professional manner.

I was regularly updated as to the progress of my case and instructions and documentation were easy to follow.

Staff always acted in a friendly, courteous manner and were in effect a pleasure to deal with.

The fees charged were competative and in line with the original estimate.

I would readily use Thornton Jones again and recommend them to others without hesitation.

Thanks again to all concerned

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Georgia

Georgia

January 22, 2024

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Georgia

Huge thanks to Claire Ward, Robyn Grimbley and Emily Pinchbeck, who supported us with our recent house purchase. They were proactive, professional and extremely helpful. The app is also a great tool to show the flow through the process, particularly as a first time buyer. I would definitely recommend Thornton Jones for anyone looking for a conveyancing solicitor.

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Abbie

Abbie

January 15, 2024

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Abbie

This is the second time I have used Thornton Jones Solicitors (Wakefield Branch). Honestly I can't fault them, really efficient and their communication/ response time in comparison to other solicitors I've used is brilliant! Wont hesitate to use them again, thanks again Robyn/ Claire!

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Reviews collected from

Penelope

Matter Type:

Residential Conveyancing

Penelope

April 12, 2024

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Penelope's experience...

I cannot thank Zanna and Holly enough. From start to finish I felt informed fully on what was happening and was kept up to date every step of the way.
As this is the first house I have purchased I was unsure of the process but it was broken down for me and made simple without the condescending manner I have been met with previously with other companies.
I would 100% recommend Thornton Jones. Their fees are transparent and I was made aware of these before starting the process. Professional women from start to finish.

Thanks again
Penelope

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Jonathan

Matter Type:

Residential Conveyancing

Jonathan

March 28, 2024

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Jonathan's experience...

I have been delighted with the personable and professional way Claire and her team have completed the work. Thank you.

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Claire

Matter Type:

Residential Conveyancing

Claire

March 26, 2024

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Claire's experience...

Brilliant service. I have been so happy with everything and the speed of replies and work undertaken. Thank you Robyn and Claire!

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Thornton Jones Solicitors are accredited by

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Fixed Fee Divorce
    • Grandparents' Rights
    • Lasting power of attorney
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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