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20201110195838
Carl
Pauline Anning and Helen Strydom acted for my wife and I in the sale of my late father-in-law's house, and provided excellent service throughout. We would have no hesitation recommending them to anyone selling or buying a property. Thank you both.
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Conveyancing
This should have been a simple process. There was a slight issue getting information due to cladding on the property. If it wasn’t for our agent and ourselves chasing we would still waiting. The app is a not efficient. Not updated. Message responses delayed.
Found Helen just reactive and not pro active. We used this solicitors as they took over the previous firm so thought this would also speed up the sale as all information would be at hand.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 21 January, 2025
Hi Mr Ross, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing these concerns to our attention. We strive to provide proactive communication and efficient service, so it’s disappointing to learn that we fell short in this instance. We understand the challenges presented by the cladding issue and regret any frustration caused by delays or the use of our app. Your comments will help us identify areas for improvement to ensure a smoother process for our clients in the future. If you would like to discuss your experience further or if there’s anything we can do to address your concerns, please don’t hesitate to reach out directly. We value your feedback and the opportunity to make things right. Best wishes, Wolferstans LLP.
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Moving house
Helen and Ebenezer were really helpful, supportive and approachable making a stressful time bearable. They explained the process whenever I called and after an aborted first purchase ensured my second went smoothly and quickly making sure I was in my new home before Christmas.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 16 January, 2025
Hi Ann-Marie, Thank you so much for your lovely feedback! We’re delighted to hear that Helen and Ebenezer were able to provide the support and guidance you needed during such a stressful time. Ensuring your second purchase went smoothly and quickly, especially with the goal of getting you into your new home before Christmas, was our absolute priority. We’re so pleased we could help make it happen! If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Kind regards, Wolferstans LLP.
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Excellent and Timely Service
Both Max and Helen made our home purchase a timely and simple procedure. we were kept informed along the journey and the sale was completed in very good time. Communications were easy and the responses to any queries were received promptly. I would highly recommend Max and Wolferstans for your conveyancing needs.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 15 October, 2024
Hi Kim, Congratulations on the purchase of your new home! Thank you so much for your wonderful feedback! We're delighted to hear that Max and Helen made your home purchase a smooth and timely experience. Keeping our clients informed and responding promptly to queries is something we prioritise, so it’s great to know this made your journey easier. If you find yourself needing further legal assistance in the future, Wolferstans are here for you. Best regards, Wolferstans LLP.
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Another successful transaction!
Wolferstans have looked after many if my property purchases, this one was as a seller. Each time without any serious issues. There communication is excellent, I would always recommend Ebenezer Ola & Claire Booth.
I look forward to working with them again very soon.
Well Happy!!!
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 05 September, 2024
Hi Alan, Thank you for your lovely review. We are thrilled to hear you have instructed us multiple times for your property matters. It is great to hear our team have provided you with an exceptional experience once again. If you or your loved ones ever require further legal assistance, we are here for you. Best wishes, Wolferstans LLP.
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House conveyance within a tight time-frame
In mid-February we found our dream house which due to personal circumstances and with the excellent help and assistance of Claire, Helen and Eb we took possession just before the end of April.
This was the third property we had seen and time was running out for us to be out of our (now) former residence.
Throughout the entire process we were well supported by Team Wolferstans who communicated frequently, badgered the vendor's solicitors
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 08 May, 2024
Dear Keith, Thank you for taking the time to share your feedback with us. We are thrilled to hear that Claire, Helen, and Eb could assist you in securing your dream home within such a tight timeframe. At Wolferstans, we understand the importance of efficient and effective communication, especially when time is of the essence. We are delighted that our team kept you well informed throughout the entire conveyancing process and ensured that everything progressed smoothly. We appreciate your kind words and are delighted to have been a part of your journey to finding your new home. If you ever require further legal support in the future, please reach out. We'd be honoured to assist you again. Warm regards, Wolferstans LLP.
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Sale of late fathers Flat
I would like to pass on my profound gratitude to the team at Wolferstans Plymstock, Plymouth. It was a protracted sale made difficult from leaseholder and lease owner inactivity and lack of communication. But the team (Ebenezer Ola, Helen Strydom, Rhys Bresland, Leonie Rowe and Claire Booth) at Wolferstans worked hard to progress the sale and I was extremely grateful for their efforts.
Would recommend Wolferstans for legal representation anytime.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 23 January, 2024
Dear David, Thank you so much for taking the time to share your experience with our conveyancing team. Your kind words mean a lot to us and we are glad to hear Ebenezer and his team supported you through a challenging time. If there are any further legal matters in which we can be of assistance, please do not hesitate to reach out. We would be honoured to support you with any future legal needs. Thank you once again for choosing Wolferstans. Best regards, Wolferstans LLP
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Helen S and team
Very good service will use again. Kept up to speed with everything with clear guidance when needed
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 07 December, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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My experience of Wolferstand has been great
I have felt like I could leave in their hands to deal with and needed not to worry about anything. They have kept me informed all the way through. My case went from what should have been a simple matter, to quite long and drawn out. Lydia Wilkinson was extremely helpful throughout the process and in guiding me through a few difficult scenarios. Always offering clear information on how to proceed. I am very grateful to her for the way she dealt with things, and would reccommend her wholeheartedly to anyone.
When finally matters were drawing to a close I was also helped by the property team working under Helen Strydom who were all very good. That team communicates well, with regular updates where needed. The information around who is in and when, is clear and easy to keep track of. Meaning should I have needed to clarify anything I always knew where to go.
Overall really happy with Wolferstans and will not hesitate to go with them in the future.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 27 November, 2023
We are truly grateful for your thoughtful and positive feedback regarding your experience with Wolferstans. It brings us immense joy to learn that you had a great experience and felt confident leaving matters in our hands. Our family and property teams are thrilled to have been of assistance to you. We understand that legal processes, even those that start as seemingly simple matters, can become complex, and we are pleased to hear that Lydia provided helpful guidance through various scenarios. The communication and updates from the property team are fundamental to our commitment to keeping clients informed. Your wholehearted recommendation of Lydia and our team is deeply appreciated. We are honoured to have had the opportunity to assist you, and we look forward to the possibility of serving you again in the future. If there's anything more we can do for you, please reach out. Thank you for choosing Wolferstans.
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Brilliant, I recommend!
I found both Leonie Helen great, they got everything done very professionally and I am glad I chose wolferstans. Can I also say, every time I dropped off documents to reception, reception always had a warm welcome and were really friendly. I think this business chose its staff very well.
Also the price I was quoted was the exact price I paid, and it's clear from the start which I think is very helpful.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 18 September, 2023
Thank you so much for your fantastic review! We're delighted to hear that Leonie and Helen in our property team provided you with professional service, and we're proud to have you as a satisfied client. Your kind words about our reception team and transparent pricing mean a lot to us. Should you need any further assistance or have any questions, please get in touch. The team here at Wolferstans would be honoured to help. Wishing you all the best in your new home.
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Highly recommend
Leonie Rowe and Helen Strydom dealt with the sale of my late mothers house efficiently, professionally and with the least amount of stress for us as a family.
We were informed and kept up to date with the procedure and the next steps. They were very friendly and everything was clearly explained to us.
Lawyer named in this review: Helen Strydom
A representative from Wolferstans responded to this review on 09 September, 2024
Hi there, We are happy to hear that Leonie and Helen were able to support you in the sale of your late mother's house. In the future, if you find yourself or a loved one needing further legal assistance, Wolferstans are here for you. Best wishes, Wolferstans LLP
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