Solicitor at Alletsons Limited

Lucy Cook

Solicitor - Solicitor

SRA ID: 663967

Lucy Cook joined in 2014 in between University, permanently from September 2019. Qualified in 2021. Finished her Degree in 2018 and LPA in 2019. Lucy is a Solicitor in our Family Department. Lucy studied at Exeter University for her law degree and recently attained a distinction for her Legal Practice Course and Masters degree at the University of Law. Lucy is Family Law Accredited.

8 Castle Street, Bridgwater, Somerset, TA6 3DB

Licensed for 3 years

Practice Areas

Family Law

3.7/5 10 Client Reviews 10
  • Family Law 100%
10 Client Reviews

3.7/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    6
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    3
Anonymous
Click to rate
Michael
Verified Michael Added 3 months ago 1 found this helpful Report to admin
Collected whilst working at Alletsons Limited
February 02, 2024 20240202085409

Divorce

5

Good service kept me well informed, lot of money but you only get what you pay for

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 05 February, 2024

Dear Michael, Thank you for your feedback! We're pleased to hear that you found Lucy and the team's service good and well-informed. Your satisfaction is important to us. Best regards, Alletsons Limited

Was this review helpful? Yes

Sarah
Sarah Added 4 months ago 1 found this helpful Report to admin
Collected whilst working at Alletsons Limited
December 07, 2023 20231207162135

Awful

1

Lucy stated that   I wouldn't be allowed a copy of my ex mother in law's will because I "wasn't named on it" I told her my archivist friend I mad e while working at The Bodleian Library told me this was incorrect  and that anyone can get a copy online by paying as long as the will had been proved. This turned out to be true  and I got a copy for £1.50 showing my ex's  mother' in law's  estate is worth £666, 000 between my ex husband and  his 2 siblings.He's a very dishonest crafty man who's lied to the  police soc service, teachers GPs etc since 2003 and in court since 2004.He s purposely left things out of form E and taken age s to do it and still hasn't sent us things and not mentioned his mothers will money - left that box blank..I asked Lucy to  be specific and say that I have evidence of accounts he had when married eg nat west current and deposit so can he pleas e prove they are now closed or if not send us last 12 months statements but she wants to be vague in the  letter and say "Do u have any nat west accounts" .I told her he would lie unless we show him we know he has and give the account numbers. She now asked me to find another solicitor after calling me unreasonable for asking things like this when Rights of Women said it's entirely reasonable .She promised 5 weeks ago to blank out time to go through his Monzo single column 12 month bank statement and I've asked 4 times this week (after patiently waiting over 4 weeks) if what she found  added up and she keep s failing to tell me.Lucy keeps not replying to my email or phone calls. I've waited  about 5 week s for her to send my lying ex husband this  letter with questions on the Form E as he has left out so many things and written "to follow" and not disclosed all his  accounts which  I knew he had.Now she's ignoring me again because she know s I've frantically had to  find myself another solicitor.I need Lucy to show me this after I've waited 5 week for it and send it today so I don't have to wait any longer in this jointly owned house which he s made me pay everything for out of my benefits since 2004.I can no longer afford to live here or the repair bills  and the stress of seeing my children's stuff and empty bedrooms after he stole 2 of them in 2017 an d 2021 is making me ill. I've told her this but she hardly ever replies.Shes finally emailed me  and state d she s not doing the letter now since I've instructed a ne w solicitor from yesterday evening .But she is the one who told me to! I'm so upset. Now I've got to wait even longer for my ex to be sent a letter.Ive had Lucy since March and this is only as far as its got.I m so upset.

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 11 December, 2023

We understand your frustrations and the challenges you've encountered during this process. Your feedback is valuable and will help us to ensure better assistance for our clients.

Was this review helpful? Yes

Mary
Verified Mary Added 5 months ago Report to admin
Collected whilst working at Alletsons Limited
December 05, 2023 20231205215200

Friendly, Reassuring and Professional

5

Alletsons represented me for my divorce, negotiating the assets and financial side of the proceedings and made the process very easy to understand and as smooth as possible. They were professional, yet sympathetic and reassuring and made me feel confident in my case. I would recommend them to anyone in my position.

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 08 December, 2023

Dear Mary, Thank you for your kind words! We're glad to have made the divorce process easy and smooth for you. Your recommendation means a lot, and we appreciate your confidence in Lucy, Hannah and Emma's professional and sympathetic approach. Best Regards, Alletsons Limited

Was this review helpful? Yes

Craig
Verified Craig Added 5 months ago Report to admin
Collected whilst working at Alletsons Limited
December 05, 2023 20231205180130

Divorce family matters

1

Awful solicitors, don’t follow instructions miscommunication submit things you haven’t approved can never get hold of them.

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 11 December, 2023

Thank you for sharing your experience, Craig. We take your feedback seriously and will work diligently to address these issues.

Was this review helpful? Yes

Steven
Verified Steven Added 9 months ago Report to admin
Collected whilst working at Alletsons Limited
August 03, 2023 20230803121613

Friendly and supportive, a great team.

5

I found the team at Alletsons to be knowledgeable and understanding to my requirements and the costs came just under the estimate.

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 07 August, 2023

Thank you for your feedback, Steven. We're pleased to have provided knowledgeable and understanding service that met your requirements. We appreciate your review, and we're glad the costs came under the estimate. Thank you for choosing Alletsons!

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 11 months ago Report to admin
Collected whilst working at Alletsons Limited
May 25, 2023 20230525192056

No help or response when needed.

1

Following our initial "free" consultation, and an application for legal aid required, we were unable to converse and had no response to emails sent. Despite a Court date being sprung on us, still no help or advice was given. Extremely disappointed and now wish we had gone elsewhere! Will never use again.

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 31 May, 2023

Thank you for your feedback. We are sorry to hear that we did not meet your expectations - please could you contact us at office@alletsons.co.uk to discuss this further?

Was this review helpful? Yes

Terry
Verified Terry Added 1 year ago Report to admin
Collected whilst working at Alletsons Limited
March 29, 2023 20230329073906

Alletsons /Excellent solicitors

4

Needed legal family advice as splitting up with partner.
Excellent advice given and done everything they said they would.
Very helpful and professional service.

Solicitor named in this review: Lucy Cook

Was this review helpful? Yes

Sarah
Verified Sarah Added 1 year ago Report to admin
Collected whilst working at Alletsons Limited
March 15, 2023 20230315204626

Amazing

5

I have known Lucy for a while now through being my solicitor she is very professional, has helped me a lot and gave me strength to carry on with what I have been through, amazing lady

Solicitor named in this review: Lucy Cook

Was this review helpful? Yes

Martynas
Verified Martynas Added 1 year ago Report to admin
Collected whilst working at Alletsons Limited
March 14, 2023 20230314112305

Helpful

5

Helped timely and professionally, communicated very well

Solicitor named in this review: Lucy Cook

Was this review helpful? Yes

Maria
Verified Maria Added 1 year ago Report to admin
Collected whilst working at Alletsons Limited
December 07, 2022 20221207154830

Great service

5

The support from staff especially Lucy Cook was incredible she actually cared and supported me

Solicitor named in this review: Lucy Cook

A representative from Alletsons Limited responded to this review on 13 December, 2022

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Lucy Cook

Lucy Cook joined in 2014 in between University, permanently from September 2019. Qualified in 2021. Finished her Degree in 2018 and LPA in 2019. Lucy is a Solicitor in our Family Department. Lucy studied at Exeter University for her law degree and recently attained a distinction for her Legal Practice Course and Masters degree at the University of Law. Lucy is Family Law Accredited.

Languages Spoken: English

Contact Lucy Cook

Address

Alletsons Limited

8 Castle Street

Bridgwater

Somerset

TA6 3DB



Phone 01278456621

Website

Resume

AWARDS

Name

Grantor

Date granted

Family Law Accreditation

SRA

2023