ELS Law — A Profound Lesson in Disillusionment

My experience with ELS Law has been nothing short of profoundly disheartening. What began with professional assurances quickly unravelled into a catalogue of evasions, delays, and alarming disorganisation. At every turn, I encountered a disturbing absence of basic diligence, clarity, or professional integrity.

Rather than the expert guidance one expects from a firm of supposed standing, I was met with obfuscation, avoidable errors, and an evident inability — or unwillingness — to act decisively or competently. Communications were sporadic, often evasive, and at times entirely absent when accountability was most needed.

I engaged ELS Law on the strength of its promises. What I received was a masterclass in professional disarray — a firm unable to uphold even the most elementary standards of legal service. The disparity between their marketed reputation and my lived experience could not be starker.

A deeply regrettable engagement, and a cautionary tale for anyone expecting professionalism, competence, or basic accountability. My trust was not merely misplaced; it was entirely betrayed.

I had the pleasure of being represented by Mr Ruwala in a complex employment matter, and I am incredibly grateful for the outstanding support and expertise he provided throughout the process.

From our first interaction, Mr Ruwala was meticulous, efficient, and reassuringly calm. He took the time to understand every detail of my case and consistently provided clear, practical advice. I particularly appreciated how transparent he was about likely outcomes and his commitment to managing legal costs responsibly. At every stage, Mr Ruwala set realistic expectations while always advocating firmly on my behalf.

His professionalism, diligence and strategic approach resulted in a successful outcome. Mr Ruwala’s communication was consistently timely and courteous, and I always felt I was in capable and trustworthy hands.

I would not hesitate to recommend Mr Ruwala to anyone seeking expert representation in employment law. His guidance was invaluable, and I am deeply appreciative of everything he has done.

—Simona

Vital and the team guided and supported me through a very difficult time while dealing with an unfair dismissal case.
Vital exceeded expectations in regards to compensation.

I found ELS through a google search and decided to go with them based on the reviews that had been left. I’m very happy that I did. Vital was very knowledgeable and helped me through a difficult situation with my employer. A stressful situation was made a lot easier and was able to resolve my issues with ease and a very good outcome. I would definitely use ELS again if I ever found myself in the same situation, I cannot recommend them enough.

The service I received from ELS was outstanding. Vital Ruwala is an outstanding solicitor, he was kind, supportive, and extremely calm throughout the whole process, which was very reassuring to me as I was very nervous having never been through such a process before. I felt supported every step of the way, and we got exactly the outcome I needed. I would have absolutely no hesitation in recommending Vital to anyone looking for a solicitor specialising in employment matters.

Quick, affective and efficient advice. Would highly recommend services.

Vital Ruwala acted on my behalf and handled my case seamlessly from start to finish. Vital and the team displayed the highest professionalism throughout, and are clearly very knowledgable. I highly recommend using ELS Employment Solicitors and I would not hesitate to use them again should the need arise.

I recently had the pleasure of working with Vital Ruwala from ELS Solicitors Ltd and I am compelled to share my positive experience. From the initial consultation to the resolution of my legal matter, Vital Ruwala demonstrated unparalleled professionalism, expertise, and a genuine commitment to my case.

One of the standout qualities of Vital Ruwala was their ability to clearly communicate complex legal concepts in a way that was easy for me to understand. They patiently took the time to answer all of my questions, alleviating any concerns I had throughout the process. This level of transparency and accessibility made me feel confident and well-informed at every stage.

Moreover, Vital Ruwala exhibited an impressive depth of knowledge in their field. It was evident that they had a comprehensive understanding of the legal intricacies related to my case. This expertise was instrumental in achieving a favorable outcome, and I am grateful for the meticulous attention to detail that Vital Ruwala consistently demonstrated.

In addition to their legal acumen, Vital Ruwala displayed exceptional professionalism and dedication. They were consistently responsive, keeping me informed about the progress of my case and promptly addressing any new developments. This proactive communication style helped build trust and ensured that I felt supported throughout the legal process.

The commitment to excellence exhibited by Vital Ruwala extended beyond their legal expertise. Their empathy and understanding of the emotional aspects of my situation were truly commendable. It was evident that Vital Ruwala genuinely cared about my well-being and sought to minimize the stress associated with legal proceedings.

In conclusion, I highly recommend Vital Ruwala to anyone in need of legal representation. Their combination of legal proficiency, excellent communication skills, and compassionate approach sets them apart as a solicitor who goes above and beyond for their clients. I am immensely grateful for the positive experience I had working with Vital Ruwala and would not hesitate to seek their assistance in the future.

I want to thank Vital for taking on my case and negotiating the desired settlement at the end of my case.

A highly professional outfit that guided me through uncertain times with a calm, no 'legal jargon' approach that brought a speedy and highly satisfactory outcome to my situation. I highly recommend ELS.