Lee
I had Layla representing me and she was very professional and always kept in contact with me about my claim. This was the second time I've used wolferstans and I wouldn't hesitate to use them again.
Was this review helpful? Yes
Layla is an Associate and Chartered Legal Executive in the Personal Injury Department dealing with claims, including road traffic accidents, accidents at work and general personal injury. Layla has an LLB Honours degree obtained from Nottingham Trent University and has completed the Legal Practice Course at the University of the West of England in Bristol. Outside of work I am mostly running around after my two young boys but when I get the chance I like to read, bake and crochet.
60-66 North Hill, PL4 8EP
Licensed for 3 years
Personal Injury
I had Layla representing me and she was very professional and always kept in contact with me about my claim. This was the second time I've used wolferstans and I wouldn't hesitate to use them again.
Was this review helpful? Yes
Would highly recommend Layla Batchelor.
Following a personal injury.
She has been highly responsive, attentive and proactive throughout the process.
I would not hesitate to use Wolferstans Solicitors again in the future.
Was this review helpful? Yes
I was very happy with the service provided by Layla Batchelor and she had a friendly but efficient approach
Was this review helpful? Yes
Layla is an Associate and Chartered Legal Executive in the Personal Injury Department dealing with claims, including road traffic accidents, accidents at work and general personal injury. Layla has an LLB Honours degree obtained from Nottingham Trent University and has completed the Legal Practice Course at the University of the West of England in Bristol. Outside of work I am mostly running around after my two young boys but when I get the chance I like to read, bake and crochet.
Languages Spoken: English
Chartered Legal Executive
Wolferstans
?-present
Personal Injury claim - non fault car accident
Layla Batchelor at Plymouth branch was a very friendly and understanding solicitor to deal with.
Due to anxiety, I struggled at times with understanding the process and 'legalese' in standard paperwork that has to be used by all solicitors, but when queried, what I needed to know was explained to me in a way I could understand.
I really appreciated that Layla was always very approachable if I had questions to ask.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 04 March, 2024
Thank you for sharing your feedback regarding your personal injury claim. We are pleased to hear that Layla provided you with friendly and understanding support throughout the process. We understand that legal paperwork and processes can be daunting, especially during challenging times, and we're glad Layla was able to explain everything to you in a clear and understandable manner. Your comfort and understanding are of utmost importance to us, and we're delighted that Layla was approachable and responsive to your questions. If there's anything else we can assist you with or if you have any further questions, please reach out. Thank you once again for choosing our services. Best regards, Wolferstans LLP.
Was this review helpful? Yes
MSC
Handled very professionally with a successful settlement.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 02 January, 2024
Dear Jim, Thank you for your positive feedback about our services, particularly Layla Batchelor in our Personal Injury team. We're delighted to hear that your experience was handled very professionally and resulted in a successful settlement. If you ever require legal support in the future or have any questions, please reach out. We'd be honoured to support you. Best regards, Wolferstans LLP
Was this review helpful? Yes
Beyond excellent!
Layla was professional, clear and communicated well throughout my claim procedure.
Which resulted in us winning the case.
I will continue to use Wolferstans for all my future dealings.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 26 May, 2023
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had an outstanding experience with Layla during your matter. It is our utmost priority to provide professional and clear communication to our clients, and we are delighted that Layla's efforts contributed to a successful outcome for your case. At Wolferstans, we strive to exceed our clients' expectations, and your positive review reaffirms that we are on the right track. We greatly appreciate your trust in our services and your decision to continue using Wolferstans for your future dealings. Rest assured that we will continue to work diligently to deliver the same level of excellence and commitment that you have come to expect from us. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are always here to help. Thank you once again for choosing Wolferstans. We look forward to serving you in the future.
Was this review helpful? Yes
Asbestosis claim
Faultless experience. All done from a distance from Plymouth. Layla was very professional and communicated so well with me. I was informed every step of the way. I trusted the process with her. Thank you.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 24 March, 2023
Thank you for taking the time to leave a positive review of your experience working with us, Cath. We are delighted to hear that Layla and the team were able to provide you with a faultless experience and kept you informed every step of the way during your asbestosis claim. At Wolferstans, we understand the importance of clear and timely communication, especially when it comes to sensitive and complex matters such as personal injury claims. We are glad to hear that Layla's professional and transparent approach helped build your trust in the process. Thank you again for choosing Wolferstans for your legal needs, and we wish you all the best.
Was this review helpful? Yes
Personal Injury Claim
Had an injury at work last year that the defendant company were refusing to pay out on. I got in contact with Wolferstans and was put in touch with Layla who dealt with my claim quickly and efficiently. I was kept up to date every step of the way and all the information was clear and easy to understand.
Cannot recommend highly enough.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 27 February, 2023
Thank you for taking the time to share your experience with Wolferstans Solicitors, Edward. We are pleased to hear that Layla was able to assist you with your work injury claim quickly and efficiently, and that you were kept up to date every step of the way. At Wolferstans, we take pride in providing clear and easy-to-understand information to our clients, and we are glad to hear that this was the case for you. We understand that being injured at work can be a stressful experience, and we are pleased that we were able to help you secure the compensation you were entitled to. Thank you for recommending our firm, and please don't hesitate to reach out to us if you require any further assistance in the future.
Was this review helpful? Yes
Excellent Service
I recently instructed Layla to work on my behalf, and I am very pleased I did. Layla was very helpful and knowledgeable throughout, and communicated often and well, all of which resulted in a successful outcome.
Thank you again
Genna
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 03 January, 2023
Thank you for your review, Genna. We appreciate the positive feedback you have provided for Layla Batchelor and are delighted to hear you thought our service was excellent. It would be our honour to assist you with any further legal needs in the future, should you need us. Best wishes, Wolferstans LLP.
Was this review helpful? Yes
Whiplash compensation
WOLFERSTANS Solicitors is/are probably second to none law company in Plymouth. I had a minor no-fault accident last year and I suffered intense pain in my neck a few days later. I searched the internet thoroughly and I’m glad I found their website in the Plymouth area. My case had been dealt in a professional way and even though it took a long time I finally received some compensation. My solicitor named Layla, who seems to be a very nice and friendly person, kept me well informed about the progress of the case via emails due to the Covid-19 restrictions. I’d love to thank Layla and the WOLFERSTANS Solicitors of Plymouth greatly for making my claim successful. I would highly recommend this firm to anyone.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 04 April, 2022
Thank you so much for taking the time to leave such a glowing team for Layla in our Personal Injury team. We are delighted to hear you are happy with the service provided during your claim and are honoured to have assisted you with your claim. If ever you require our legal services in the future, we'd be proud to support you. Best wishes, Wolferstans Solicitors.
Was this review helpful? Yes
Injury to face claim
My experience went very well. Layla who took on my claim was very reliable and very quick to respond to help me out. I’m happy with the outcome we got and how smoothly it went.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 04 March, 2022
Thank you for taking the time to leave such a glowing review for Layla. We really appreciate your feedback and are delighted to hear you were satisfied with our service. If you are ever in need of legal support in the future, we would be honoured to assist you. Best wishes, Wolferstans.
Was this review helpful? Yes
Excellent Service
Wolferstans Solicitors,Are a caring, Professional Service and I would recommend them for sure.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 12 January, 2022
Thank you for taking the time to leave this fantastic feedback, Peter. We are so grateful for your kind words. Best wishes, Wolferstans.
Was this review helpful? Yes
asbestos claim
My case involved incurable asbestos damage to my lungs. Wolferstans solicitors, especially Dean Cruickshanks and Layla Batchelor, were very helpful and explained everything at each stage.
They acted on a no win no fee basis and at no stage did I feel that I was being taken advantage of. On the outcome, it became clear that their fee was heavy but reasonable. Their promises were exactly what was delivered. They showed and acted with genuine concern that I should get the best and most sensible deal even going so far as to guide me through the Government claim process with no profit to themselves. They did all the negotiating and gave unbiased opinions without any pressure. If the reader has been genuinely injured then I would recommend this team of specialist solicitors to obtain the correct amount of damages. I would have no hesitation in using them.
Solicitor named in this review: Layla Batchelor
A representative from Wolferstans responded to this review on 21 July, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes