Ben
From start to finish the team was available, explained everything and were really helpful.
Thank you for much for your kind review, Ben!
Was this review helpful? Yes
Amelia joined Poole Alcock in 2018 as a Conveyancing Assistant, and began her formal studies to become a qualified Licensed Conveyancer the following year. Previously, Amelia spent almost two decades as a sales progressor with a busy local Estate Agent so she completely understands the whole buying and selling process from all sides. She aims to help her clients navigate through what can be a very stressful time in moving home by supporting and guiding them through the process step by step.
Riverside, Mountbatten Way, CW12 1DY
They are an experienced Trainee Licensed Conveyancer who is able to assist you
Housing & Property
From start to finish the team was available, explained everything and were really helpful.
Thank you for much for your kind review, Ben!
Was this review helpful? Yes
Amazing solicitors! As a first time buyer and after seeing friends having big troubles with their solicitors, Poole Alcock made our experience simple and easy. Amelia Johnson's team was great, professional and really helpful, keeping us informed all the time. A special thanks to Katie, who was really patient and understanding with our anxiety as FTB. Thanks for your amazing work.
Thank you so much for your lovely review Sarita. We will pass your comments on to Amelia and her team. We are delighted that Amelia and Katie were able to make the process as stress free as possible for you.
Was this review helpful? Yes
Poole Alcock were excellent from start to finish when my partner and I purchased our first home - completion Sept 2023.
They clearly explained their fees (which were fixed and very reasonable), responded to any queries immediately, chased up the seller's solicitor quickly and we're always available to help us through the many first time buyer questions (and nerves).
As a first time buyer I cannot believe how easy they made the whole thing for us - they were always ready to go with the next part of the process, friendly and professional, and reassured us every step of the way. I cannot recommend them highly enough.
Amelia and her team, Daisy and Katy, were fantastic throughout and a pleasure to work with.
thank you so much for you lovely review, we really do appreciate it.
Was this review helpful? Yes
Thanks to Amelia, Daisy and Katie for explaining to me at each step of the process and for answering all of my million questions!
Thanks also to Mandy for always taking my calls and asking how I was.
We are so pleased to have been able to help you through your conveyancing experience, Alex. We shall ensure to pass your great comments on to the teams. Thank you for taking the time to share your experience.
Was this review helpful? Yes
Superb, attentive service from Amelia and team. They were always happy to take our calls, never once rushed us off the phone, answered our queries simply and clearly. Brilliant service.
So pleased we were able to reach your high expectations. Thank you for your review, Jack.
Was this review helpful? Yes
Amelia joined Poole Alcock in 2018 as a Conveyancing Assistant, and began her formal studies to become a qualified Licensed Conveyancer the following year. Previously, Amelia spent almost two decades as a sales progressor with a busy local Estate Agent so she completely understands the whole buying and selling process from all sides. She aims to help her clients navigate through what can be a very stressful time in moving home by supporting and guiding them through the process step by step.
Languages Spoken: English
Trainee Licensed Conveyancer
Poole Alcock LLP
?-present
Brilliant service
Brilliant service from start to finish. Katie was excellent. Kept me updated at all times throughout sale of property. I would highly recommend Poole Alcock. No hidden costs.
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 22 April, 2024
Hi thank you so much for your great review and for taking the time to leave such love comments. We hope to work with you again in the future.
Was this review helpful? Yes
All round disappointment
Emails and answer phone messages always ignored. No updates on any progress. Very unorganised, nobody seemed to ever know what was going on. Communication between the team was very poor. Many false promises of jobs being done, but never were. Constantly required chasing up several times before things were ever completed. Generally poor quality performance which made the experience far more painful than it had to be.
Solicitor named in this review: Amelia Johnson
Was this review helpful? Yes
House Purchase Review
I found the team at Poole Alcock very professional and competent, they delivered a first class service
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 04 March, 2024
Hi Richard thank you so much for your review and we hope to work with you again in the future, all the best.
Was this review helpful? Yes
Very efficient and professional
Great experience using Poole Alcock, very professional and speedy service.
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 05 January, 2024
Hi thank you so much for your great review and for taking the time to leave such lovely feedback its very much appreciated.
Was this review helpful? Yes
Recent experience
Recommended from my overall experience over the past year.
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 11 December, 2023
Hi David thank you so much for this great review. We hope to work with you again in the future should you need us.
Was this review helpful? Yes
Great Service
We have recently completed the sale of my late Mothers Retirement Apartment which should have been pretty straight forward. Unfortunately, the people purchasing our buyers property caused difficulties but Amelia did her job really well. I could always speak either with Amelia or one of her team and my emails were always replied to. All documents that we sent over to Amelia were immediately forwarded to the buyers Solicitor to keep pushing things forward. We were very pleased with Amelia’s work and that of her team together with some other staff members who were in touch with us once completion had taken place.
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 20 November, 2023
Thank you so much for taking the time to leave such a glowing review of Amelia and her team, Anne. We are delighted that you were so pleased with the service.
Was this review helpful? Yes
First Class Conveyancing!!
Amelia Johnson and her team at Poole-Alcock were thoroughly professional, efficient and knowledgeable from start to finish. We were kept fully informed at every stage, the purchase was expedited quickly, the fees were reasonable and I can't recommend them highly enough!!!!
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 07 November, 2023
Hi Timothy. thank you so much for the great review. We really love getting great feedback like this from Clients that are happy with our service and would also recommend, thanks again :)
Was this review helpful? Yes
Excellent service & knowledge
The conveyancing team are dealing with 2 sales & 1 purchase for us simultaneously. Their patience, knowledge, understanding & ability to deal with a curve ball or 2 we threw at them are exemplary.
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 11 October, 2023
Thank you for a wonderful review!! we are glad to be of service to you.
Was this review helpful? Yes
Property sale
A very professional experience that was particularly challenging. Kept informed and very proactive throughout the process. Highly recommended!!!
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 11 October, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Top Quality Service
Good communication throughout the conveyancing process. Clear break down of steps and charges
Solicitor named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 11 October, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes