Gary Robinson

It's the same company as DCBL (Direct Collection Bailiffs Limited). I felt cheated me out of 15,000 GBP by these clowns. First they promised me guaranteed results and after I paid their Invoice which they needed cleared to begin work. Up until the invoice was paid they were good. Responsive and friendly. As soon as invoice was paid, they started ignoring my calls and email. They sent some letters out to the respondent but never copied me in. Even when the respondent's solicitors replied they never forwarded me the letter. I provided them all the documents but they did not reply to the respondent. Highly unprofessional and I doubt they are qualified to be lawyers. There are better solicitors out there who are more professional. I wouldn't touch DCBL or DCB Legal with a barge pole. Let them deliver first then and only then make any payments to them. They will promise you that they will win your case just to get you to pay their fee. And as soon as you've paid, they will purportedly conduct a detailed review and then tell you that you're not likely to succeed and if you ask money back they will point you to their terms and conditions which clearly states no refunds given. You have been warned be careful.

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Gary Robinson

As CEO of an engineering company in London, with offices in 6 countries, I used DCBL (Direct Collection Bailiffs Ltd) for debt collection upon recommendation. DCBL promised to recover our £150,000 debt. Per DCBL's terms, we paid 10% of the recovery amount. They promised to continue recovery efforts for up to 120 days. Their sales pitch, which included media coverage on Netflix and ITV, convinced me. Looking back, it was part of a scheme to deceive me out of £15,000. DCBL promised ethical techniques including recorded visits, weekly updates, and even some intimidating practices. These promises were empty. Regrettably, DCBL couldn't even locate the debtor, despite their supposed intelligence system and strong ties with credit reference agencies. Their only action was sending emails to the debtor. They couldn't respond to a single legal letter from the debtor’s barrister. DCBL also promised to use their sister company, DCB Legal, to respond to legal letters and proceed with court matters. This was another false promise. Reading through DCBL's terms and conditions showed their false promises. Clauses stated that debt collection shouldn't exceed 120 days, but it's unclear what happens if DCBL fails within this timeframe. In our case, they gave up after four months. Their promise of automated systems and debtor location was baseless. According to clause six, clients pay a non-refundable administration fee, usually 10% of the debt. If DCBL fails, you don’t get your money back. We lost £15,000 to DCBL. Clause 11 states that DCBL doesn’t guarantee debt recovery. My advice is to avoid DCBL. They are only good at sending letters to naive people. If you’re dealing with a smart debtor with good legal counsel, DCBL has little to no chance of success. They fail to respond to strong legal letters, and their promises fall flat. This review is a warning about DCBL and DCB Legal. My advice is to steer clear of DCBL. Research and consider more reliable and effective alternatives for your debt recovery needs to avoid the hassles and financial losses that come with dealing with DCBL. Dont pay them any money upfront. Tell them you'll pay via escrow and that they will only get paid once they deliver.. and see how they run away from you.

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Gary Robinson