Donna Ratcliffe

Solicitor

Accepting new clients via ReviewSolicitors

I am a Solicitor with PGS Law in our Private Client Department. I have over 20 years of experience in the legal sector and I specialise in Probate and Estate administration. I have previously worked as an Advocate and Paralegal, where I gained invaluable experience in clinical negligence, mental health, NHS Continuing Healthcare/care home claims, civil litigation and conveyancing. This experience helps me relate to my Client’s priorities and concerns. In 2023 I completed the Alzheimer’s Society Dementia Friend awareness training. I am also a qualified Zumba instructor and enjoy regular boxercise and bootcamp classes, as well as walking my dog with my family. I am on the committee at my daughter’s dancing school and I have been a Trustee and Secretary for my local community centre since 2023 and I regularly volunteer for events, host coffee mornings and drop ins. I have been involved in raising money for various charities that are important to me, with an Alzheimer’s Society Bake Off, coffee morning for Crohn’s and Colitis UK, sober October for McMillan and Wear it Pink for Breast Cancer Now. I put my Client’s interests at the heart of what I do and work hard to protect what matters most to them. Last year I was shortlisted for a Northern Law Award and I have received numerous 5 star reviews.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 464943

  • Based in South Shields, Tyne and Wear
  • Licensed for 2 years

Accepting new clients via ReviewSolicitors

I am a Solicitor with PGS Law in our Private Client Department. I have over 20 years of experience in the legal sector and I specialise in Probate and Estate administration. I have previously worked as an Advocate and Paralegal, where I gained invaluable experience in clinical negligence, mental health, NHS Continuing Healthcare/care home claims, civil litigation and conveyancing. This experience helps me relate to my Client’s priorities and concerns. In 2023 I completed the Alzheimer’s Society Dementia Friend awareness training. I am also a qualified Zumba instructor and enjoy regular boxercise and bootcamp classes, as well as walking my dog with my family. I am on the committee at my daughter’s dancing school and I have been a Trustee and Secretary for my local community centre since 2023 and I regularly volunteer for events, host coffee mornings and drop ins. I have been involved in raising money for various charities that are important to me, with an Alzheimer’s Society Bake Off, coffee morning for Crohn’s and Colitis UK, sober October for McMillan and Wear it Pink for Breast Cancer Now. I put my Client’s interests at the heart of what I do and work hard to protect what matters most to them. Last year I was shortlisted for a Northern Law Award and I have received numerous 5 star reviews.

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 464943

  • Based in South Shields, Tyne and Wear
  • Licensed for 2 years

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Donna Ratcliffe

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4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5
Expertise

Experience

  • Pepperells Ltd

    Associate Solicitor

    Until Present

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

22 Denmark Centre, Law Court, Fowler Street, NE33 2LR

Reviews

4.8 /5 49 Reviews
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Profile image of Brian Burnie

Brian Burnie

Verified

Highest Level of Service

Extremely happy with PGS Law, very professional and helpful, my case was handled by Donna Ratcliffe.

Solicitors tagged in
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from PGS Law LLP

Dear Brian, Thank you for your feedback. We’re delighted to hear that Donna Ratcliffe and our team provided professional and helpful support, and that you were extremely happy with how your case was handled.

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Sheila

Verified
Wills, Trusts & Probate

Writing of will

Excellent service from a helpful friendly and pleasant lady Made it easy

Solicitors tagged in
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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Laura

Verified
Wills, Trusts & Probate

Efficient service

Great service with swift responses to all communication. Sound advice and I was always updated as to the current position - a very smooth process. I have already recommend Donna and her team.

Solicitors tagged in
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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Donna gave you swift responses to your questions and kept you fully updated. We would like to thank you for choosing Pepperells and for recommending Donna and will be happy to assist you in the future should you need us to do so.

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Janet

Verified
Wills, Trusts & Probate

Will

Good service . Regular contact and prompt return of documents etc.

Solicitors tagged in
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A representative from Pepperells Ltd responded to this review

Thank you for your feedback Janet. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Will

Very good and a first class service done on time to my satisfaction.

Solicitors tagged in
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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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