Associate Solicitor at Pepperells Ltd
Donna Ratcliffe
Associate Solicitor
Donna Ratcliffe is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you in the areas of Wills, Trusts & Probate working as a Associate Solicitor
26 St Marys Place, Newcastle Upon Tyne, NE1 7PQ
She is an experienced Associate Solicitor who is able to assist you
Practice Areas
Wills, Trusts & Probate
- Wills, Trusts & Probate 100%
35 Client Reviews
Overall experience
- Value For Money
- Approachability
About Donna Ratcliffe
Donna Ratcliffe is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you in the areas of Wills, Trusts & Probate working as a Associate Solicitor
Languages Spoken: English
Contact Donna Ratcliffe
Resume
WORK EXPERIENCE
Title
Name
Duration
Associate Solicitor
Pepperells Ltd
?-present
Free Will Month
Donna was lovely and talked me though everything, which was sorted quickly and efficiently.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 30 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Fine
It was all fine. The only reason I didn't give 5 stars because there was a bit of waiting around and had to chase up a couple of times.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 30 April, 2024
Thank you Anne for taking the time to share your feedback. We look forward to working with you again in the future should you need us.
Was this review helpful? Yes
Will for myself and my wife
Donna was very helpful and was able to guide us in the direction we wanted to take.It all went very quickly and we were both very happy with the end result.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 30 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will
Really professional service. Seen on time. Lovely office
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 29 April, 2024
Thank you for your feedback Jane. We look forward to working with you in the future should you need us.
Was this review helpful? Yes
Great service
We used Pepperells for our wills and they were very friendly and professional, would definitely recommend.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 29 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will
We’d been putting off making our wills but working with Donna made the whole process easy and uncomplicated. Friendly and efficient .
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 29 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Free Will Month
We saw Donna in free Wills month and she made us feel very as ease and was very professional in all aspects of our journey in making both mine and my husbands Will. We would definitely recommend and use her again
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 25 April, 2024
Thank you for your feedback Valerie and it great to hear you would recomend us to other. Thank you for using Pepperells and we look forward to work with you again in the future.
Was this review helpful? Yes
Disappointing
I wouldn’t have reviewed this company, as I don’t like posting negative feedback, but I’ve received several very insistent reminders to do so - the latest being headed FINAL DEMAND which I did not feel comfortable receiving. Service has been continually vague, slow and unresponsive until the very last minute before our appointments. Calls not made when promised. Materials not sent when promised. We still have not received copies of our wills.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 25 April, 2024
Thank you Trai for taking the time to share your feedback with us. I will follow up with Donna on your comments and ask that she make contact with you to conclude your matter. Many thanks for using Pepperells.
Was this review helpful? Yes
Last will and testament
As I said before, it was good and I recommended my former husband to you Brian Jewitt Fawkes, who came along later in the day to see you.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 25 April, 2024
Thank you for your feedback Ann and also for recommending us to others. We look forward to working with you again in the future should you need us.
Was this review helpful? Yes
Will
Very understanding and good listener. Very helpful too.
Solicitor named in this review: Donna Ratcliffe
A representative from Pepperells Ltd responded to this review on 25 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes