Fanny
Consistently First Class Service
I have used Kelly’s for the last few years and wouldn’t go anywhere else for legal representation. I have many friends who have used Kelly’s, and all speak very highly of the firm. A truly outstanding lawyer who really seems passionate about her work and about justice, Hollie is incredibly thorough, organised and professional. She takes a compassionate approach, and ensures I understand the legal processes and my options. Hollie goes over each case with a fine tooth comb, provides considered and sound advice, and- as I remember hearing a prosecutor describe her- is “very much on the ball”. Whilst I’ve noticed some other firms can treat these matters as an inconvenience, have poor communication and often issue ill-considered advice that suits them more than the client, Kelly’s always put the defendant’s best interests first. Despite cuts to Legal Aid and the untenable state of the justice system making conditions difficult, Kelly’s has never allowed this to affect the quality of service they provide. Everyone I’ve dealt with has been fantastic- Carroll a much appreciated friendly voice when I’ve been in a police cell, there to reassure and provide the best advice. I really can’t thank or recommend these people enough. Ignore the 1* reviews- they are not from clients, rather those who are salty that Kelly’s represented the Bristol rioters, clearly not understanding that everyone is rightly entitled to a fair trial.
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