Legal Secretary & PA at Samuel Phillips Law Firm

Hannah Ralphs

Legal Secretary & PA

Hannah is a legal secretary within the Family Department at Samuel Phillips Law. She joined Samuel Phillips in 2016 after working in HM Courts and Tribunal Service for many years. Hannah is secretary to one of the family law specialists and partner of the firm, Sarah Ward, and also to Beth Courtney-Walker, Associate solicitor.

Samuel Phillips Law, 18 - 24 Grey Street, Newcastle upon Tyne, NE1 6AE

Licensed for 3 years

Practice Areas

Family Law

5.0/5 26 Client Reviews 26
  • Family Law 100%
26 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    25
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Nicola
Nicola Added 1 month ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
February 27, 2024 20240227112944

Professional service

5

Very professional and friendly service from Olivia and Hannah.

Would 100% recommend.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 05 March, 2024

Thank you, Nicola for your kind review for Olivia and Hannah. We are so pleased to hear that you would recommend us! Kindest,

Was this review helpful? Yes

lisa
lisa Added 6 months ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
October 18, 2023 20231018114658

The best team you could ask for during a very difficult time.

5

Sarah and Hannah were amazing, not only did they use their endless amount of experience/knowledge to navigate me through my divorce and financial settlement, they always made it their priority to check on myself and the children first and foremost. Sara was also quick and efficient at getting the final part over the finish line when Sarah was away from work.
I can’t comment on the cost as I have never been in a situation where I have required a solicitor for this before, but I know that I would recommend them to anyone. Their empathetic approach whilst guiding you to the best outcome for your personal circumstances was second to none, because let’s be honest which woman is thinking straight during one of the most emotional and heartbreaking times of their lives! Thanks again ladies.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 18 October, 2023

Thank you so much Lisa for such lovely feedback for Sara, Sarah and Hannah. I am pleased that they have provided much needed support and empathy during such a difficult time in your life and we wish you well for the future. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Debbie
Debbie Added 6 months ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
October 17, 2023 20231017151202

Excellent service

5

I had excellent service from Samuel Phillips law firm. I totally recommend them.
I was dealing with Olivia & Hannah.
Both very friendly & professional.
Explained things in a easy manner.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 17 October, 2023

Many thanks for taking the time to leave such kind feedback for Olivia and Hannah. It is very much appreciated and we are happy that you would recommend our firm to others. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

lisa
lisa Added 6 months ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
October 12, 2023 20231012220920

Dream team

5

Sarah and Hannah are a great team, they were always quick to respond and set realistic expectations.
Going through a divorce whilst supporting my children was one of the hardest times of my life. Sarah is very knowledgeable, experienced and empathetic, she always started a call by asking how myself and the children were. When I had no more fight left in me she was able to encourage me to dig deeper and when I wasn’t thinking clearly, able to help me look at the bigger picture. I would highly recommend them if you are going through a divorce as they really do have your best interests at heart. Thank you again.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 17 October, 2023

Many thanks for taking the time to leave such kind feedback for Sarah and Hannah. It is very much appreciated and we are very lucky to have them in our firm. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Daniel
Daniel Added 7 months ago 1 found this helpful Report to admin
Collected whilst working at Samuel Phillips Law Firm
September 09, 2023 20230909091226

Family court advice

4

I received a high level of service from Sarah, Hannah and Olivia. The costs are competitive and fair, and clearly explained. The advice given was always straight and factual for the good of the client.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 11 September, 2023

Many thanks for taking the time to leave such kind feedback for Olivia, Hannah and Sarah. It is very much appreciated. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Jamie
Jamie Added 9 months ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
July 09, 2023 20230709160725

Professional and simple

5

Sarah and Hannah made process simple for me to understand and what every step involved. They answered all of my questions and I felt they offered me all the information I needed. Highly recommend

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 11 July, 2023

Thank you very much for taking the time to leave positive feedback about Sarah and Hannah. It is very much appreciated. It is great to hear that you have been happy with the service provided. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Anthony
Anthony Added 1 year ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
April 19, 2023 20230419205856

The best team

5

After a previous divorce solicitor, i went to sarah after reading reviews. She lived up to the hype i read and together with hannah ralphs brought my divorce to a conclusion with more than i was expecting from being a man and reading how much we are at a disadvantage. Its refreshing to see this duos tenacity but they ended up being the best decision i have made. I could not rate them higher.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 24 April, 2023

Thank you very much for taking the time to leave such wonderful feedback about Sarah and Hannah. It is very much appreciated. They are indeed a fabulous team. It is great to hear that you have been happy with the service provided. Best wishes Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Mike
Mike Added 1 year ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
March 07, 2023 20230307072948

Outstanding

5

A friend recommended Sarah Ward to me when my marriage failed, my ex wife became very difficult around me seeing the children, Sarah and Hannah handled this brilliantly, we went to court and secured the children living with me 50% of the time, which is exactly what I wanted.

After the arrangements for the children were agreed we moved on to finance, this issue became more difficult as both of my elderly parents passed away. Firstly Sarah and Hannah were and still are such an unbelievable support to me. More over while dealing with finances they were truly brilliant, again we ended up in court due to the difficult nature of my ex and her solicitor, but finances were settled and the outcome was better than I expected.

If you need any assistance these two ladies are the people you need to speak to. The are kind, caring and experienced, but they also know how to win. I could not recommenced them both more highly. Thank you both.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 08 March, 2023

Thank you so much Mike for taking the time to leave such positive feedback about Sarah and Hannah. They are indeed an absolute asset to our firm and we are very lucky to have them both. Best of luck for the future. Claire Fenwick, Group Marketing Manager.

Was this review helpful? Yes

Olgah
Olgah Added 1 year ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
November 28, 2022 20221128133732

Best Divorce Lawyers in the North

5

Sarah and Hannah recently represented me in my divorce. Before this eminent duo I had used various "leading family lawyers" all of whom were equally bad and caused me more stress than my ex wife ever had. Having read their reviews on this site I decided to instruct Sarah and Hannah. From my very first contact through to my last they provided a phenomenal service. Efficient, knowledgeable, gutsy, tenacious and caring. Thank you Ladies.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 28 November, 2022

Thank you so much for taking the time to leave such a wonderful review. We are extremely lucky to have both Sarah and Hannah in our family law team. Best of luck for the future. Kind regards Claire Fenwick, Group Marketing Manager, Samuel Phillips Law

Was this review helpful? Yes

Jane
Jane Added 1 year ago Report to admin
Collected whilst working at Samuel Phillips Law Firm
November 18, 2022 20221118093012

Simply the best

5

Sarah and Hannah have supported me through a really tough time and offered me the best advice and support I could wish for. They have not only been there for me professionally but have been so empathetic towards my situation. They have reassured me through a time of what I thought was never going to end. Brilliant team would recommend them to anyone.

Solicitor named in this review: Hannah Ralphs

A representative from Samuel Phillips Law Firm responded to this review on 28 November, 2022

Many thanks for the kind feedback Jane. It is very much appreciated and I will be sure to let Sarah and Hannah know. Best of luck for the future. Kind regards Claire Fenwick, Group Marketing Manager, Samuel Phillips Law

Was this review helpful? Yes

About Hannah Ralphs

Hannah is a legal secretary within the Family Department at Samuel Phillips Law. She joined Samuel Phillips in 2016 after working in HM Courts and Tribunal Service for many years. Hannah is secretary to one of the family law specialists and partner of the firm, Sarah Ward, and also to Beth Courtney-Walker, Associate solicitor.

Languages Spoken: English

Contact Hannah Ralphs

Address

Samuel Phillips Law Firm

Samuel Phillips Law

18 - 24 Grey Street

Newcastle upon Tyne

NE1 6AE



Phone 0191 232 8451

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Legal Secretary & PA

Samuel Phillips Law Firm

?-present