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How Samuel Phillips Law Firm Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Samuel Phillips Law Firm on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Samuel Phillips Law Firm. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 2%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Samuel Phillips Law Firm and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Samuel Phillips Law Firm performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Samuel Phillips Law Firm and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Samuel Phillips Law Firm compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Samuel Phillips Law Firm offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    391
  • Very Good

    20
  • Average

    1
  • Poor

    1
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Norah Tunney

Verified review

This review has been left by a verified client who used Samuel Phillips Law Firm.

Matter Type:

Wills

Norah Tunney

December 06, 2023

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Collected on:

Very nice manner and dealt with quickly no hassle

Thank you for all your help and patience for writing my Will and coming to my house on time and being understanding.

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Helen

Matter Type:

Disputed Probate

Helen

December 03, 2023

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Excellent timely, professional and helpful service

My experience was spot on. Very professional team. Timely responses. Helpful and explained things clearly. Would certainly use again.

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Mrs P

Matter Type:

Disputed Probate

Mrs P

December 02, 2023

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Updating Will

I wished to update my Will and contacted Samuel Phillips Law firm with a view to expedite this. I was contacted quickly by Mr P Durham who was very pleasant, extremely helpful, professional, knowledgeable and explained the process to update with very helpful advice in an easy to understand manner.
I received a draft will to check and all queries were answered quickly.
I met with Mr Durham at Samuel Phillips Law office, he explained very clearly everything regarding my will, the changes I asked for, and this was duly signed.
I have received via email, a copy of my Will, the registration certificate and letters pertaining to the matter.
Mr Durham made this a pleasant experience and what I thought might be difficult, with his help and advice was extremely easy.
I can only thank him for his help and advice in updating my Will to a satisfactory conclusion, giving me peace of mind that all is in place as I would wish.

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Dark neon

Matter Type:

Wills

Dark neon

November 30, 2023

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Collected on:

New will

Great professional service and the matter was swiftly dealt with.

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Michael Stoddart

Verified review

This review has been left by a verified client who used Samuel Phillips Law Firm.

Matter Type:

Wills

Michael Stoddart

November 28, 2023

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Collected on:

Will

I enjoyed having Felicity Nelson make my Will. Excellent.

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Rohan

Matter Type:

Children

Rohan

November 23, 2023

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Brilliant Family Lawyer...

Beth from the team got me an amazing outcome with regard to my son and increased access. She was polite and helpful throughout and a pleasure to deal with.

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Ian

Matter Type:

Probate

Ian

November 20, 2023

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Collected on:

Excellent

A local solicitor let us down and Samuel Phillips picked up the reins, with conscise clear direction from them they directed us through a difficult time.

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Hannah

Matter Type:

Wills

Hannah

November 20, 2023

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Collected on:

Excellent Service

Peter was extremely helpful in the making of our Wills. He was well equipped with knowledge and experience to assist us and answered any questions quickly and sufficiently. He was also very flexible with meeting with us at the firm's Sunderland branch. Could not recommend Peter and the team at Samuel Phillips Law enough. Good value for the service also.

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Roy F

Verified review

This review has been left by a verified client who used Samuel Phillips Law Firm.

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Roy F

November 16, 2023

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Collected on:

Jenny was up for the challenge!

I used Samuel Phillips Law Firm for their Family Law services, under the recommendation of a a friend who is also a solicitor.

Jenny took on my case, following the long term sickness of a colleague. She had quite a challenge on her hands taking on this case, due to my difficult opposing ex partner but she embraced the task and navigated me through the divorce and financial settlement with professionalism.

Jenny brings a wealth of knowledge and experience to her role as well as a personable and friendly attitude. I prefer to speak on the telephone or face to face rather than by email and Jenny was very accommodating of this.

Thank you Jenny for your empathy and hard work.

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Pam

Matter Type:

Residential Conveyancing

Pam

November 07, 2023

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Collected on:

Conveyancing Review

We would just like to send our sincere thanks to Zeshaan Mahmood for everything he did for us during our property purchase. He was very professional, informative and friendly and he dealt with all enquiries promptly. It's been an absolute pleasure. Thanks again Zeshaan.

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Reviews collected from

Grégoire

Grégoire

November 28, 2022

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Grégoire

We used Samuel Phillips for the conveyancing of our house, and communication was below what we expected. After a few weeks without any email, I called them for them to tell me they didn't receive anything. The contact email address provided on the quote was apparently the head of department address and we should've sent documents to another one (that we had to guess ourselves?).

After a bumpy start, I have to say it was pretty efficient (hence why 3 stars and not 1), but still had to call to get any emails or any updates.

It's a real shame the house sale fell through: they were getting faster and faster, and better at sending emails. So efficient indeed that we received the (not so cheap for what was done) bill in exactly 7 minutes!

I wouldn't recommend if you are unfamiliar with the process of buying a house or if you don't have time to call them to get things moving; but I can't honestly say they were useless either.

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Barry

Barry

November 05, 2022

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Barry

Just sold a property which turned into a challenge with numerous problems with the buyers, their mortgage and the Lease of the building, but Samuel Phillips managed to still complete the sale. Would use again and recommend.

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anne

anne

September 01, 2022

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anne

Pleasant efficient and knowledgeable. Very impressed

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Christine

Matter Type:

Employment Law

Christine

August 10, 2022

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Christine

I was able to have an appointment the same day at my request and Phoboe was so helpful and thorough. I would highly recommend her and cant thank her enough for all her help during a very stressful week Thank you Phoebe once again

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Karolina

Karolina

July 22, 2022

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Karolina

Very happy with James and his services.
Extremely professional and knowledgeable. Efficient, friendly and reasonably prices. Highly recommended.

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Samuel Phillips Law Firm are accredited by

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About this branch

Description

Founded in 1919, by Samuel Phillips Law, the firm has a reputation for service excellence and providing solutions which are bespoke to each client’s specific needs. A century since the firm was founded, Samuel Phillips Law provides services across a range of specialisms including Family, Employment, Litigation & Dispute Resolution, Agriculture, Residential Property, Commercial Property and Wills Probate & Trusts. A cornerstone of Samuel Phillips Law success is its ability to recruit and retain some of the most able and talented lawyers in the region. Whether you are seeking services as an individual, a business or the public sector, at Samuel Phillips Law you know that your affairs will be handled in a pragmatic and professional approach from the very start.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Employment - business
    • Intellectual Property
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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