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20240201215015
Verity
Gemma and Cerys did the conveyancing for the purchase of our house and they were absolutely brilliant. You hear so many horror stories about solicitors and the conveyancing process and we could not have had a more different experience! Communication was so quick, emails were responded to within minutes and they proactively reached out with updates throughout the process. We’ll use them again when we come to sell / buy again without question. Thank you!
A representative from GloverPriest Solicitors Limited responded to this review on 02 February, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Gemma Hales At Market Harborough
We have used Gemma Hales at the Market Harborough branch several times now for both buying & selling of properties and each time the service we received has been 10 out of 10! We found Gemma to be professional, trustworthy, friendly, helpful and quick to come back to us with any questions/queries we had. We found that Gemma protected us from any issues or queries that popped up during the buying/selling process and always acted in our best interests. From the moment we instructed Gemma to act for us to the day of completion the only time we heard from them was when we received notifications to update us on the process which alleviated a lot of the stress. We will never use any other solicitor ever again. Thank you so very much Gemma we really appreciated everything you did for us.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 17 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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House Sale.
I wanted to deal with a local firm and this firm dealt with my house sale. All the staff that I had communication with were very helpful and pleasant at all times. They concluded my matter without any issues and I was very pleased with their service. There were no hidden charges and everything was made clear.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 16 April, 2024
Dear Dinesh, Thank you for sharing your experience with us. We're pleased to hear that you found Gemma to be helpful and pleasant throughout the process of your house sale. Ensuring transparency and providing a seamless experience for our clients is paramount to us.
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Amazing - Property Sale - with complications
Gemma Hales, and the team were fantastic. they providing the conveyancing service for the sale of my property. Unfortunately, I encounter some complications with the sale. Gemma and the team, were not only proactive with resolving those issues, but were able to talk me through the issues, the potential risks, and key milestones to resolution.
They were above and beyond. Massively recommend.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 09 April, 2024
Dear Alex, Thank you for recommending us. We're glad Gemma Hales and our team could navigate you through the complications of your property sale with thorough guidance and proactive solutions. Your satisfaction and trust mean the world to us.
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Conveyance of a leasehold property
Gemma and her team ( special mention to Cerys) were very responsive to my needs when I was purchasing a leasehold property. I have no hesitation to recommend them.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 08 April, 2024
Thank you for your feedback! We're delighted to hear that Gemma and her team, especially Cerys, provided you with responsive service during your leasehold property purchase. Your recommendation means a lot to us. If you ever need assistance again in the future, don't hesitate to reach out.
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Could not be happier….
I have to thank Gemma and Cerys for guiding me through my sale and purchase. Both have patience of a saint and are thoroughly professional and extremely accommodating.
Gemma was forever on the end of a phone call or email over the last week especially and handled everything without any issues at all.
They have my heartfelt thanks and appreciation.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2024
Hi Sharon. It's fantastic to hear that Gemma and Cerys provided you with such excellent guidance and support throughout your sale and purchase. Their professionalism and dedication are truly commendable. Thank you for sharing your positive experience!
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Getting the best from a great team.
Glover Priest acted for me in the purchase of my flat after my return from many years living in America. There were many complications as a result of this, leading to delays and disappointments at times, but through the entire time, Gemma Cerys and Nusrat were empathetic, helpful and responsive to my calls and concerns. Thank you to the team for holding my hand and getting a successful outcome for me.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 20 March, 2024
Thank you for your kind words, Marion. We're pleased we could navigate the complexities of your flat purchase together. Gemma, Nusrat, and the team appreciate your trust and are glad to have helped achieve a successful outcome for you.
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Re mortgaging my property
Very helpful from the start, I have dealt with Gemma On a few occasions and she’s always been great, very knowledgeable and ready to help always. Thank you
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 18 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Sale & Purchase
Gemma & Cerys were absolutely fantastic.
My sale went on for nearly 9 months due to chains collapsing, and they both kept me informed every step of the way.
I purchased a new build which was also stressful, due to my sale, but again, they kept me in the loop and held off the new builds until necessary.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 08 March, 2024
Hi Charlotte. Thank you for your feedback! We're thrilled to hear that Gemma and Cerys provided you with fantastic support throughout the lengthy process of your sale and purchase. Keeping you informed and managing the complexities of chains and new builds demonstrates their dedication to ensuring your satisfaction. We appreciate your kind words and are pleased we could make the process as smooth as possible for you. If you ever require assistance in the future, please don't hesitate to reach out.
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Selling my late mother's flat.
I hadn't sold a property for 52 years, so was unsure of the current process. I needn't have worried as everything was explained to my satisfaction and, although time passed, in the end I was pleased with the outcome. Many thanks
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 22 February, 2024
Hi Lesley. Thank you for your positive feedback. We're glad to hear that everything was explained to your satisfaction and that you were pleased with the outcome in the end. Selling a property after such a long time can be a daunting experience, and we're glad we were able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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Buying & selling a property through Glover Priest Solicitors.
I received a speedy, caring and understanding service from Glover Priest Solicitors. Cerys Richardson carried out the majority of the work. I am very pleased with the service I received by every staff member. Thank you.
Solicitor named in this review: Gemma Hales
A representative from GloverPriest Solicitors Limited responded to this review on 19 February, 2024
Dear Priscilla, Thank you for your feedback! We're delighted to hear that you received speedy, caring, and understanding service from Cerys, Gemma and the team. We appreciate your kind words and look forward to assisting you in the future. Best regards, GloverPriest Solicitors Limited
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