Robert
Deeply Concerning Experience – Not Recommended
My experience with Tildens Solicitors was extremely disappointing and raised serious concerns about professional conduct and client care. Communication was inconsistent, urgent pressure was applied without clear explanation, and key advice was unclear or contradictory. At one point, a senior solicitor refused to confirm in writing whether they would act on a not-guilty basis, and the situation escalated into unnecessary stress at an already vulnerable time. A trainee often communicated directly instead of the supervising solicitor, and important assurances (including representation at court and going through evidence) were not followed through. Requests to follow simple communication boundaries were ignored, and even after withdrawing from the case, the firm continued to contact a young and anxious client directly. The overall approach left us feeling unsupported, pressured, and more confused than when we started. Based on my experience, I would not recommend this firm to anyone seeking steady, competent, or reassuring representation — particularly for young or vulnerable clients.
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